Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Inside Account Executive (Public Sector)

Company: MongoDB

Location: Washington DC

Posted Nov 28, 2024

The job posting is for an Inside Account Executive role at MongoDB, focusing on sales strategy and customer adoption. The role requires experience in B2B sales, complex software sales, and strategic account-based selling. MongoDB offers a competitive salary range, benefits, and opportunities for growth and development.

Space Vehicle Senior Project Leader

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 29, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is seeking a Senior Project Leader to lead multidisciplinary teams and provide engineering support to multiple programs.

PT - Receptionist

Company: Acrisure

Location: Washington DC

Posted Nov 29, 2024

The text describes Acrisure's growth and success, highlighting its entrepreneurial spirit, strong partnerships, and commitment to employing a diverse workforce. It also outlines the responsibilities and requirements of a receptionist role within the company.

Accounting Manager

Company: Rubris Inc.

Location: Washington DC

Posted Nov 28, 2024

Rubris is a company that is disrupting the industry, offering a unique opportunity to grow with a fast-growing company. The role of Accounting Manager is exciting, with a focus on financial operations and business success. The company values diversity and inclusivity, and offers a range of benefits and opportunities for professional development.

Business Information Security Officer

Company: MassMutual

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Business Information Security Officer at MassMutual, requiring a strong background in cybersecurity, technical expertise, and leadership skills. The role involves identifying top threats, providing top-notch cyber risk management, and working collaboratively with business partners to reduce cyber risk.

SharePoint Knowledge Management Specialist w active TS/SCI Poly

Company: Leidos

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a SharepointKnowledge Management Specialist at Leidos, a company that delivers innovative solutions through its diverse and talented people. The job requires experience with Sharepoint, knowledge management, and data analysis, and offers a competitive pay range of $68,900 to $124,550.

Instructional Designer

Company: MicroHealth

Location: Washington DC

Posted Nov 29, 2024

MicroHealth is seeking a dedicated Instructional Designer to join their team in Vienna, VA. The role involves designing and developing instructional materials for job training products, collaborating with subject matter experts, and maintaining quality standards.

Sr. Business Analyst, BizOps - International - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Senior Business Analyst position in the BizOps team at Capital One Shopping. The team is working on a new consumer product that seeks to change the way people buy things online. The ideal candidate is a well-rounded business athlete with strong analytical and technical skills.

Project Manager (Field)

Company: Ecosystem

Location: Washington DC

Posted Nov 28, 2024

Ecosystem is a company that believes in being accountable for results, with a focus on engineering and construction. They offer a comprehensive compensation and benefits package, a team-oriented work environment, and opportunities for professional growth.

Founding Engineer

Company: Red Cell Partners

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Founding Engineer position at LightBox, a healthcare technology company. The company is building a transformative AI-driven platform to empower healthcare providers to optimize operations and reduce administrative burdens. The role involves building the platform from scratch, leading the development of the data platform, and collaborating with cross-functional teams. The company offers a competitive salary range, equity stake, comprehensive healthcare, and remote flexibility.

Principal Network Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 29, 2024

The company is looking for a talented Network Engineer to join their team. The role involves designing and maintaining secure network infrastructures for cyber development platforms. The company is an equal opportunity employer.

Senior Oracle Federal B2R/FedAdmin/SLA SME

Company: i360technologies, Inc.

Location: Washington DC

Posted Nov 29, 2024

i360technologies is a growing GOVCON professional services company offering competitive pay, robust benefits, and professional development opportunities. They are looking for motivated individuals to join their team in a fast-paced environment. The job description involves experience with Oracle EBS Budget to Report functionality, Federal Budgeting Processes and Regulations, and GL conversion requirements. The qualifications include superior communication skills, strong analytical skills, and US Public Trust clearance. The company offers benefits such as a referral bonus, 401k matching, and health care plan.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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