Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Program Manager

Company: Hive Group LLC

Location: Washington DC

Posted Nov 28, 2024

The job summary is for a Program Manager position in a federal acquisition program. The role involves leading program management activities, managing staffing, financial oversight, and quality control. The Program Manager will coordinate with internal teams and client representatives, oversee financial management, ensure quality assurance, and engage with the client. Required qualifications include a Bachelor's degree in Business Administration or a related field, at least 5 years of experience in program management, and knowledge of federal acquisition regulations. Preferred qualifications include a Master's degree, PMP certification, and experience with large federal acquisition or procurement programs.

CNO Developer

Company: Redhorse

Location: Washington DC

Posted Nov 28, 2024

Redhorse Corporation is hiring CNO Developers to support government customers. The role involves developing cyber tools and techniques, and requires experience in software development, reverse engineering, and vulnerability research.

Senior Information System Security Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Cybersecurity Engineer position at CCG, requiring experience in ISSO/ISSE, cybersecurity, and DevOps. The role involves driving security innovation, implementing security controls, and ensuring compliance with cybersecurity requirements.

Strategic Engagement Manager

Company: Technical Assent

Location: Washington DC

Posted Nov 28, 2024

Technical Assent is a company that offers services in government, business, and non-profit sectors. They are passionate about delivering exceptional service experiences and are looking for a Junior Engagement and Strategy Coordinator to join their team.

Marketing Manager, Americas Public Sector Sales

Company: Gartner

Location: Washington DC

Posted Nov 28, 2024

Gartner is seeking a Public Sector Marketing Manager to join their Global Technology Sales GTS Marketing team. The ideal candidate will have experience in government-focused marketing, with a background in campaign management, events, and sales enablement. The role involves building relationships with sales regions, designing and executing integrated marketing campaigns, and collaborating with teams across the marketing organization.

Senior Full Stack Engineer - Jersey City, NJ

Company: Fidelity Investments

Location: Washington DC

Posted Nov 28, 2024

Fidelity is looking for product-aware engineers who are passionate, inquisitive, and responsible individuals to help build solutions to support and scale their capabilities. The company values autonomy, leadership, and diversity, and offers a wide range of benefits to its employees.

Program Analyst

Company: TechOp Solutions International

Location: Washington DC

Posted Nov 28, 2024

TechOp Solutions is seeking a Sr Program Analyst to support key organizational objectives by providing comprehensive administrative, analytical, and strategic assistance. The role involves project management, data analysis, administrative and financial support, outreach, and event activities. The Program Analyst plays a vital role in helping the organization meet its goals through effective planning, data-driven insights, and engagement support.

Systems Engineer - MUST BE US Citizen With Active Secret or DHS clearance!

Company: EDC Consulting

Location: Washington DC

Posted Nov 28, 2024

EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. They offer a rich corporate culture with driven and determined leadership in a dynamic environment. The company is an equal opportunity employer and has a strong focus on personal responsibility, accountability, and a strong work ethic.

Linguist - Mandarin, Russian and Ukrainian

Company: Core One

Location: Washington DC

Posted Nov 28, 2024

Core One is seeking a linguist to support their Intelligence Community customer. The job requires a current TSSCI with polygraph clearance. The linguist will perform translation and interpretation tasks, and may provide interim or short-term support to the sponsor.

Enterprise Support Specialist

Company: Qualtrics

Location: Washington DC

Posted Nov 28, 2024

The text describes the company Qualtrics and its mission to bring humanity connection and empathy back to business. It also highlights the benefits of working for the company, including a supportive environment, flexible work arrangements, and opportunities for growth and development.

Project Management Training Consultant, CFPMO Enablement Team

Company: MassMutual

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Project Management Training Consultant to support the standup of the new Corporate Functions Program Management Office (CFPMO) and develop a training strategy for project management. The ideal candidate has experience in project management training or consulting, excellent communication skills, and knowledge of project management methodologies and software.

Business Development Coordinator

Company: DFM Development Services LLC

Location: Washington DC

Posted Nov 28, 2024

DFM Development Services LLC is seeking a Business Development Coordinator to handle prequalification processes, opportunity requests, and proposal creation for clients in the Real Estate Development and AEC industry. The role requires strong verbal and business writing skills, at least 3 years of experience, and a minimum of 3 years in a client-facing role. The company offers a competitive salary, yearly bonus, health benefits, PTO, and a 401K with company match. DFM Development Services LLC is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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