Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior DevOps Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 27, 2024

CACI is seeking a motivated Senior Level DevOps Engineer to augment the CACI Program Management Office PMO. The job requires experience in AWS cloud provisioning, agile sprint team environment, and technical architectures. The company offers a culture of integrity, environment of trust, and focus on continuous growth.

Technical Writer | Mapping Support [DOEOP075080]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Technical Writer to support their Energy Science and Technology Research Industry Sector clients.

Vice President, Federal Sales Executive

Company: BlackLine

Location: Washington DC

Posted Nov 27, 2024

BlackLine is seeking a Vice President Federal Sales Executive to drive net new business within the federal government. The company is committed to bringing passion and customer focus to the business of enterprise applications and is looking for a dynamic leader who can initiate, grow, and close deals from the ground up.

Federal Enterprise Account Executive - SSA & Dept of Edu

Company: Qualtrics

Location: Washington DC

Posted Nov 27, 2024

Qualtrics is a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. They are looking for a Federal Strategic Account Lead to join their team, which is described as a group of highly driven individuals dedicated to closing experience gaps across Federal organizations in North America.

Operations Consultant

Company: CLEAResult Consulting, Inc.

Location: Washington DC

Posted Nov 27, 2024

The job description is for an Operations Consultant at CLEAResult, a company that values sustainability, equity, and transparency. The role involves managing program data, conducting analysis, and leading special projects. The company offers a range of benefits, including medical insurance, 401k, and paid time off.

Federal Operations Director

Company: Virtru

Location: Washington DC

Posted Nov 27, 2024

Virtru is a leading data protection provider that is committed to changing the rules for data privacy. The company is seeking a leader for its growing Federal business to create and streamline processes, drive communication and collaboration across teams, and improve efficiency.

Training Manager

Company: CAE

Location: Washington DC

Posted Nov 27, 2024

CAE is expanding its global network to Central Europe and opening a new business aviation training centre in Vienna, Austria. The centre will deploy the first Bombardier Global 7500 full-flight simulator in Europe, making pilot training more accessible and convenient for operators in the region. The company is looking for a Training Manager to oversee the supervision and delivery of flight training activities.

Associate

Company: Colliers

Location: Washington DC

Posted Nov 27, 2024

Colliers is a market leading team looking for an industrial real estate salesperson with 3+ years of experience. The role involves securing new business opportunities, being a solutions-oriented team member, and maintaining company databases. The company values a collaborative attitude, excellent organizational skills, and a deep understanding of market cycles.

Data Visualization Specialist | Forecasting And Report Development Support [DOEOP076081]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Data Visualization Specialist to support its clients in the Energy Science and Technology Research Industry Sector.

Geospatial Analyst | Mapping Support [DOEOP071076]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Geospatial Analyst to support energy projects and initiatives.

Marketing and Communications Manager

Company: Sunwater Capital

Location: Washington DC

Posted Nov 27, 2024

Sunwater Capital Management is seeking a Marketing and Communications Manager to drive the commercial success of their portfolio, which includes a revolutionary data and analytics platform and a unique mergers and acquisitions data platform. The role involves developing and executing marketing plans, managing social media, and building relationships with relevant media and influencers.

Stakeholder Coordination Specialist | Mapping Support [DOEOP074079]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Stakeholder Coordination Specialist to support its clients in the Energy Science and Technology Research Industry Sector.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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