Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Cash Management Specialist

Company: MassMutual

Location: Washington DC

Posted Nov 27, 2024

The Cash Management Consultant position at MassMutual is responsible for managing the daily payment functions, including wire transfers, ACH, and check processing. The role requires strong analytical and problem-solving skills, as well as experience in cash management and treasury services. The ideal candidate will have a strong understanding of insurance payment processing and familiarity with cash bank management systems.

Cloud Engineer (Cleared)

Company: Fearless

Location: Washington DC

Posted Nov 27, 2024

The job posting is for a Cloud Engineer specializing in Azure, with a focus on designing, implementing, and maintaining secure, scalable cloud infrastructure solutions. The company, Fearless Digital, values diversity and inclusion, and offers a range of benefits, including flexible schedules, family-friendly workplace, and competitive compensation.

Supply Chain Category and Operations Specialist

Company: Alarm.com

Location: Washington DC

Posted Nov 27, 2024

Alarmcom is seeking a Supply Chain Category and Operations Specialist to join its supply chain team. The role involves overseeing the operations of the North American distribution and fulfillment center, managing suppliers, and analyzing supply and demand.

Federal Account Manager - DHS

Company: GCyber

Location: Washington DC

Posted Nov 26, 2024

GCyber is seeking a driven and proactive Business Development Representative to support full lifecycle business development efforts within the Department of Homeland Security (DHS) and other Federal Civilian accounts. The ideal candidate will have 13 years of experience in DoD IT Services Business Development, focusing on DHS or other Federal Civilian accounts. The role involves opportunity identification and market research, opportunity capture, pipeline management and reporting, and other responsibilities.

Federal Account Manager - DISA and Defense Agencies

Company: GCyber

Location: Washington DC

Posted Nov 26, 2024

GCyber is seeking a driven and proactive Business Development Representative to support full lifecycle business development efforts within the Defense Information Systems Agency and Defense Agency accounts. The ideal candidate will have 13 years of experience in DoD IT Services Business Development focusing on DISA or Defense Agency accounts. The role involves opportunity identification and market research, opportunity capture, pipeline management and reporting, and other related tasks.

SIGINT Cyber Analyst - Level 2

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 27, 2024

BAE Systems is looking for skilled SIGINT Cyber Analysts to support government customers. The job requires advanced analysis techniques, experience with latest generation of SIGINT analysis tools, and working knowledge of computer networking, cybersecurity, or signals analysis.

Manager, Marketing Operations-Americas

Company: JLL Technologies

Location: Washington DC

Posted Nov 26, 2024

The job description is for a Manager Marketing Operations role at JLL, a global real estate and investment management company. The role involves driving operational excellence, optimizing processes, and reporting on marketing spend. The company offers a competitive salary and benefits package, as well as a supportive culture and comprehensive benefits package.

Ground Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 27, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is seeking a Senior Project Engineer to work on the development of the US Government's next-generation ground systems architecture.

Administrative and Business Operations Support (Evergreen)

Company: B. F. Saul Company

Location: Washington DC

Posted Nov 26, 2024

B F Saul Company is a successful privately-owned real estate company with a commitment to exacting standards and market knowledge. They offer competitive benefits, perks, and anticipated growth opportunities. The company seeks a highly organized and customer-service oriented individual for a support role with decision-making, data analysis, and teamwork skills.

Project Manager - (Onsite - REF1559H)

Company: Citizant

Location: Washington DC

Posted Nov 26, 2024

Citizant is a leading provider of professional IT services to the US government, focusing on areas such as Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services. They strive to hire ethical, talented, passionate, and committed individuals who align with their core values. The company offers a collaborative, supportive culture and seeks a highly skilled Project Manager with 5+ years of experience in managing technical support projects, particularly in data policy and strategy.

Operations Manager

Company: CookUnity

Location: Washington DC

Posted Nov 26, 2024

CookUnity is a marketplace connecting chefs with consumers, revolutionizing meal delivery. They bring small-batch restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. The company is also empowering working chefs, tripling their income and supporting their growth.

Senior Interaction Designer

Company: CapTech

Location: Washington DC

Posted Nov 27, 2024

CapTech is award-winning consulting firm seeking a Senior Interaction Designer with a track record of designing sophisticated digital brand experiences. The role offers a fast-paced, innovative environment with opportunities for growth and collaboration. Qualifications include 35+ years of professional experience, a 4-year+ degree in design, information sciences, HCI, or psychology, and strong communication skills. Figma expertise is preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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