Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Documents Specialist

Company: BryceTech

Location: Washington DC

Posted Nov 27, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They offer clients proprietary research-based models that enable evidence-based decision-making. The company is looking for a Document Specialist to support a high-visibility ASPR client.

Sr. Technical Project Manager

Company: BLN24

Location: Washington DC

Posted Nov 27, 2024

BLN24 is a rapidly growing digital creative agency that supports the US Federal Government. They are looking for a Sr Technical Project Manager to join their team. The company offers competitive benefits, flexibility, and opportunities for professional and personal growth.

Training Associate

Company: Privia Health

Location: Washington DC

Posted Nov 27, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for a Training Associate to facilitate in-person and webinar-based training programs for providers and Care Center staff.

Senior Web Analyst (Google Analytics, Ecommerce & Media Attribution)

Company: StraighterLine

Location: Washington DC

Posted Nov 27, 2024

StraighterLine is a leading provider of online courses that help learners earn college credit and meet their professional goals. The company is seeking a Senior Web Analyst to join its team and is offering a range of benefits, including generous time off policies and free courses for employees and their family members.

Mid-Level Java Developer

Company: Technogen

Location: Washington DC

Posted Nov 27, 2024

TechnoGen Inc is a Proven Leader in providing full IT Services Software Development and Solutions. They have successfully executed 100+ projects for clients ranging from small business and nonprofits to Fortune 50 companies and federal state and local agencies.

Endpoint Engineer, TS/SCI (Springfield, VA)

Company: GuidePoint Security

Location: Washington DC

Posted Nov 27, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise solutions and services. The company is looking for an Endpoint Security Engineer to support its customers, including Fortune 500 companies and US government agencies.

Management Analyst - Remote - Cleared Position - VA/MD/DC

Company: Galorath Incorporated

Location: Washington DC

Posted Nov 27, 2024

Galorath Federal Incorporated is an employee-owned company offering a competitive Employee Stock Ownership Plan. The company is looking for a cleared management analyst with experience in project management and direction. The job requires a US citizen with active DoD Secret Clearance and a strong background in Primavera.

Senior Manager, Paid Media

Company: StraighterLine

Location: Washington DC

Posted Nov 27, 2024

StraighterLine is a leading provider of online courses that help learners earn college credit and meet their professional goals. The company is seeking a Senior Manager for Paid Media to drive and optimize campaigns for maximum ROI.

Lead Software Engineer

Company: Altana

Location: Washington DC

Posted Nov 27, 2024

Altana is a world-first Value Chain Management System that enables customers to take command of their extended supplier and distribution networks. It uses AI to reveal global networks and powers workflows across them. Customers like Boston Scientific, LLBean, Maersk, US Customs and Border Protection, and the UK Department of Business and Trade use Altana. The company aims to build secure, resilient, efficient, and sustainable global value chains. Altana is backed by leading investors and used by important organizations. The Engineering team is responsible for building out the platforms, APIs, services, workflows, and logical architectures for bringing this vision to life. The company values diversity, embraces reality, focuses on value creation, fosters diversity, and goes on offense. The role can be based in any of Altana's hub locations with hybrid work flexibility.

2X Global - Associate, Communications & Partnerships

Company: SAGANA

Location: Washington DC

Posted Nov 27, 2024

2X Global is seeking a highly motivated Associate to join their team. The role involves providing critical communications and operational support to the Partnerships and Communications functions. The ideal candidate will have exceptional content creation and communications skills, and experience in using website content management systems.

Property Support Specialist

Company: Placemakr

Location: Washington DC

Posted Nov 27, 2024

The Property Support Specialist role involves providing onsite support to property operations teams, managing projects, and leading teams. The ideal candidate should have a strong planning and leadership skills, excellent communication skills, and experience in hospitality, retail operations, or project management.

Marketing Campaign Manager

Company: TD SYNNEX

Location: Washington DC

Posted Nov 27, 2024

The Marketing Campaign Manager role involves developing and managing marketing campaigns, researching and procuring third-party services, and analyzing metrics for ROI. The ideal candidate has at least 3-5 years of progressive marketing or communications experience, a proven track record of managing multiple projects, and understanding of marketing strategy and content promotion. The company offers elective benefits, career growth opportunities, and a diverse and inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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