Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Social Media Specialist

Company: Red Carrot

Location: Washington DC

Posted Nov 26, 2024

The Social Media Specialist will play a pivotal role in enhancing the social media framework for a key client. They will manage real-time content updates, coordinate with internal and external teams, and integrate available resources into effective social media posts. The position requires a high level of flexibility and responsiveness to rapidly adapt content for emerging priorities and real-time event updates.

PeopleSoft Developer (On-Site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified and experienced SBA HUBZone WOSB company offering integrated business solutions for government and commercial enterprises. They are seeking a PeopleSoft Developer with Top Secret Clearance, a Bachelor's degree, and 3+ years of experience in HCM Development. The company offers a comprehensive benefits package and a salary range of $85,000 - $110,000 USD.

Sr. PeopleSoft Developer (On-site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified SBA HUBZone small disadvantaged business WOSB company established in 2013. They offer world-class integrated business solutions for all levels of government and commercial enterprises. They are looking for an experienced PeopleSoft Developer to work on HR, Financials, and Customer Relationship Data. The candidate should have a Top Secret Clearance, Bachelor's degree in IT/Software Engineering, and 5+ years of experience as a PeopleSoft HCM Developer. They prefer candidates with experience in Business System Integration and certified Amazon Web Services Solutions Architect Associate or higher.

Junior Accountant

Company: DRT Strategies

Location: Washington DC

Posted Nov 25, 2024

DRT Strategies is a management consulting and IT solutions company that delivers expert services to federal agencies, state and local government, and commercial clients. The company is known for its problem-solving approach and has established a reputation for implementing solutions that lead to meaningful results.

Senior Back End Engineer (AWS, AWS glue, Spark, Python)

Company: Capital One

Location: Washington DC

Posted Nov 25, 2024

Capital One is seeking Back End Software Engineers to work on fullstack development tools and technologies, collaborating with Agile teams to design, develop, test, implement, and support technical solutions. The ideal candidate has a passion for staying on top of tech trends, experimenting with new technologies, and mentoring others.

Data Policy & Strategy SME - (Onsite - REF1561C)

Company: Citizant

Location: Washington DC

Posted Nov 26, 2024

Citizant is a leading provider of professional IT services to the US government, focusing on areas such as Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services for the US Departments of Homeland Security and Treasury. They seek ethical, talented, passionate, and committed A Players who align with their core values. The expected pay range for the position is $170,000 - $180,000 yearly. They are seeking a highly experienced Subject Matter Expert with a minimum of 7 years of demonstrated proficiency in delivering technical support projects within the domain of data policy and strategy.

Azure Principal Consultant

Company: Planet Technologies

Location: Washington DC

Posted Nov 26, 2024

Planet Technologies is looking for a highly motivated individual to join their team as an Azure Principal Consultant. The role involves supporting impactful projects and working closely with Microsoft Account Delivery Executive and Project Manager.

Performance Analyst

Company: B.F. Saul Company

Location: Washington DC

Posted Nov 26, 2024

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. They specialize in unique thematic investment research and asset management, with a focus on client success. The Portfolio Analytics team is responsible for investment performance reporting and ensuring data accuracy. The company offers competitive benefits and is an equal opportunity workplace.

Senior Medical Devices, Systems Analyst – (Remote, US)

Company: ICA, Inc.

Location: Washington DC

Posted Nov 26, 2024

International Consulting Associates Inc is a rapidly growing company located in the DCMetro area. They offer a range of management solutions and technical services on domestic and international programs. They are looking for a Senior BusinessSystems Analyst Medical DevicesRegulatory to join their dynamic team. The role involves serving as a liaison between the AI leadership team, Data Science Team Leads, and Data Scientists. The candidate will help develop a working prototype or minimum viable product (MVP) designed to pilot various prioritized applications for the FDA.

Senior Analyst Level ll - Remote - Cleared Position

Company: Galorath Incorporated

Location: Washington DC

Posted Nov 25, 2024

The job posting is for a Cleared Senior Analyst Level ll position at Galorath Federal, a company that is an Employee Owned Company. The job requires 7+ years of consulting and industry focus experience, a Bachelor's degree, and specific skills in cost analysis, Excel, and project management. The job involves providing total cost support to the Government customer and working independently in a fast-paced program office environment.

24-1031 Junior Cloud Engineer

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 25, 2024

Navitas is a digital transformation company that provides technology solutions to drive digital acceleration for its customers. The Junior Cloud Engineer role involves building and improving infrastructure tools and processes, and growing AI skills in various arenas.

Program Analyst

Company: BryceTech

Location: Washington DC

Posted Nov 25, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are seeking a Program Analyst to join their team and support their Federal Government Customer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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