Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Mid-Level Software Developer

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a MidLevel Software Developer position at 2020 Companies. The role involves working on various projects, including custom Salesforce applications, Robotic Process Automation, and AI initiatives. The company offers flexible work arrangements, competitive compensation, and comprehensive benefits. The job requires 35 years of software development experience, familiarity with Salesforce development, and proficiency in programming languages.

Information Assurance Specialist

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They are seeking an Information Assurance Specialist to join their team in support of the US Army's Medical Material Development Activity.

Bar Manager/Lead - Fuddruckers Chinatown

Company: Perkins Management

Location: Washington DC

Posted Nov 22, 2024

Fuddruckers is looking for a friendly and organized Restaurant Bar Manager to join their team. The role involves managing day-to-day operations, providing direction to the bar staff, and ensuring compliance with regulations. The job offers competitive benefits and opportunities for advancement.

Director of Strategy, Solar, Energy and Utilities

Company: TransUnion

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Principal Strategic Planning position at TransUnion, requiring 10+ years of experience in the Energy, Solar, and Utilities industries. The role involves developing energy-specific aspects of the annual plan, managing the yearly operating plan, and leading efforts to gather market and competitive intelligence. The job offers a hybrid work environment, flexible benefits, and a competitive salary range.

Power Platform Developer

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They have an exciting new opportunity for a Microsoft Power Platform Developer to support the US Army Medical Materiel Development Activity.

Staff Assistant / Team Lead

Company: AAA Club Alliance

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Staff Assistant/Team Lead role at AAA, offering a dynamic and supportive work environment, competitive pay, and comprehensive benefits. The role involves driving revenue, planning travel, and supporting the customer experience.

BARDA DRIVE Communications Specialist

Company: BryceTech

Location: Washington DC

Posted Nov 22, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are currently looking for a Communications Specialist to support BARDA's mission in enhancing public health security and emergency preparedness. The role involves developing communication materials, working with research and development projects, and collaborating with stakeholders.

Marketing and Sales Manager/Sr. Manager

Company: ARTECHOUSE

Location: Washington DC

Posted Nov 22, 2024

ARTECHOUSE is seeking a Marketing and Sales Manager to join their team. The ideal candidate will be a proactive and hands-on strategist with experience in revenue optimization and business development. The company offers a competitive salary, flexible PTO, and a passionate team of creatives and innovators.

Sr. Development Architect

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Development Architect position at 2020 Companies, which involves leading a development team, overseeing software development lifecycle, and driving innovation. The company offers flexible work arrangements, competitive compensation, and opportunities for professional growth.

Project Manager/Scrum Master (Remote)

Company: M3USA

Location: Washington DC

Posted Nov 22, 2024

M3 USA is a company that offers digital solutions in healthcare, with a mission to utilize the internet for a healthier world. They are hiring a Project ManagerScrum Master to lead critical projects from inception to delivery.

Buyer

Company: BDA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a freelance Merchandiser at BDA, a global Merchandise Agency. The ideal candidate is ambitious, detail-oriented, and passionate about the retail and ecommerce industry. The job requires experience in retail buying, product development, and merchandising, as well as strong analytical and communication skills.

24-5007: Commercial Account Executive

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 22, 2024

Navitas is a leading company in digital transformation, providing award-winning technology solutions to drive digital acceleration for customers. As a Commercial Account Executive, you will build and maintain relationships with clients, identify their staffing needs, and provide tailored solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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