Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Associate - Quantitative Analyst, Rotational Program

Company: Capital One

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Associate Quantitative Analyst position at Capital One, where the candidate will work on data analysis, modeling, and automation solutions. The company is looking for candidates with strong quantitative analysis skills, experience with Python and R, and a passion for data-driven decision making.

Junior Engagement and Strategy Coordinator

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

The job description is for a Junior Engagement Strategy Coordinator position at Technical Assent, a company that provides services to government and non-profit organizations. The role involves leading engagement efforts, developing strategies, and working with clients to deliver high-quality solutions.

2025 Data Science Undergrad Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 22, 2024

The Aerospace Corporation is seeking an Undergrad Intern for the Data Science and Artificial Intelligence Department. The position will be based in El Segundo, CA. The company is committed to providing an inclusive and diverse workplace and offers a competitive compensation package.

Federal Software Sales Representative- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 22, 2024

The role of a Technology Sales Specialist in IBM's Data and AI brand involves accelerating enterprises' success by providing data-driven solutions and selling multi-award winning software. The position offers excellent onboarding, a collaborative sales environment, and the opportunity to work with bright minds. The role requires data and AI market knowledge, a proven track record of success in technology sales, and strong persuasive communication skills.

Regional Sales Manager (DMV)

Company: Bisnow Media

Location: Washington DC

Posted Nov 22, 2024

Bisnow is seeking a Regional B2B Business Sales Manager to join their team. The role requires strong sales skills, a passion for building and leading teams, and a deep understanding of the commercial real estate industry. The position comes with an existing high-volume business portfolio and offers a clear path to a player-coach Director role.

Mammography Technologist - Capitol Hill/Seattle - Part-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 22, 2024

The job posting is for a Mammography Technologist position, offering competitive wages with a potential 9% increase and a $10,000 sign-on bonus. The role involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma or GED, a Certified Radiologic Technologist license in Washington, and Basic Life Support certification. Preferred qualifications include one year of mammography experience and state of Washington certification as a Mammography Technologist with American Registry of Mammography Technologists (AART-M) registration.

DoD Process Analyst for Defense Procurement and Operations - Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is seeking a DoD Process Analyst to work on government programs with strategic importance. The successful candidate will have experience in research, analysis, and communication, and will be able to work independently and as part of a team.

Sales Engineer / Solutions Engineer, Public Sector (FedCiv)

Company: Yubico

Location: Washington DC

Posted Nov 22, 2024

Yubico is a company that specializes in security keys and has a mission to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health insurance, retirement plans, and paid parental leave.

DOD Forms Analyst

Company: Amentum

Location: Washington DC

Posted Nov 22, 2024

Amentum is a leading provider of support services to the US government and its allies. The company has a workforce of 50,000 people in over 80 countries and provides a range of services including logistics, stability operations, and national security solutions.

Bookkeeper/Administrative Assistant

Company: Van Metre Companies

Location: Washington DC

Posted Nov 22, 2024

Van Metre is seeking a Bookkeeper/Administrative Group Assistant to join their Corporate Accounting and Finance Department. The role involves bookkeeping and administrative tasks, and requires 2+ years of experience in an administrative role, basic accounting experience, and proficiency in Microsoft Office Suite.

Assistant Controller

Company: PulteGroup

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an accounting position at PulteGroup, a Fortune 500 company. The job involves assisting with the month-end close process, preparing financial reports, and reviewing journal entries. The company offers a competitive salary range, benefits, and opportunities for professional growth.

Team Lead

Company: Sky Zone

Location: Washington DC

Posted Nov 22, 2024

The job description outlines the responsibilities of a Team Lead in a park, including providing leadership, supporting team members, and ensuring park safety. The qualifications include leadership experience, customer service skills, and ability to work flexible hours.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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