Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Product Manager, Billing

Company: GEICO

Location: Washington DC

Posted Nov 22, 2024

GEICO is looking for a Senior Product Manager to join their Billing Product team. The ideal candidate will have experience in product management, leading cross-functional teams, and defining product requirements. The role is a hybrid position that requires being onsite 3 days a week at one of the company's locations.

PSC Employee Relations Lead

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking an Employee Relations Lead to cultivate a positive and productive workplace culture.

Senior Project Manager, Federal

Company: Juvare

Location: Washington DC

Posted Nov 22, 2024

Juvare is a SaaS software company that develops innovative enterprise resilience solutions. The company is looking for a Senior Project Manager to work on their US Federal and Defense team.

Cato - HR Coordinator

Company: Nonprofit HR

Location: Washington DC

Posted Nov 22, 2024

The Cato Institute is seeking a Human Resources Coordinator to join their team. The role involves various HR functions, including employee engagement, talent acquisition, and compliance. The ideal candidate will have a bachelor's degree in human resources or a related field, at least 2 years of experience in HR, and working knowledge of HCM systems.

Strategic Engagement Manager

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is a company that offers services in government, business, and non-profit sectors. They are passionate about delivering exceptional service experiences and are looking for a Senior Consultant to support their Federal government client.

IT Support Technician

Company: C3 AI

Location: Washington DC

Posted Nov 22, 2024

C3ai Inc is a leading Enterprise AI software provider. They are looking for a talented IT Support Engineer to provide technical support and ensure the smooth operation of their IT infrastructure.

Administrative Assistant III

Company: Carpenter Technology Corporation

Location: Washington DC

Posted Nov 22, 2024

Dynamet Incorporated is a leading supplier of titanium alloy products, and its administrative assistant role requires 3+ years of experience and problem-solving skills. The company offers a competitive salary and comprehensive benefits package.

Account Executive, Federal Systems Integrator (Sell through)

Company: Armis

Location: Washington DC

Posted Nov 22, 2024

Armis is looking for a few of the very best people in their field to join their Ateam. The company is offering a unique opportunity with start-up culture, enterprise-level benefits, and top pay for the industry. The FSI Account Manager will have ownership of all elements of bookings growth in the territory, and the company is proud to be an equal opportunity employer.

Proposal Analyst

Company: IBM

Location: US Washington

Posted Nov 22, 2024

IBM Consulting is seeking a detail-oriented Proposal Analyst to work independently delivering accurate documents and offering critical support to Proposal Managers and diverse teams of service line and account professionals. The ideal candidate must be highly organized, capable of juggling multiple tasks in a fast-paced, deadline-driven environment, ensuring seamless coordination and timely completion of all projects.

Appian Solutions Consultant

Company: Groundswell

Location: Washington DC

Posted Nov 22, 2024

Groundswell is looking for an experienced Appian Solutions Consultant to provide integrated development and demo support for their sales efforts. The job requires 2+ years of experience with Appian solutions, strong technical design and problem-solving skills, and strong communication skills.

HVAC Technician II

Company: Warner Bros. Discovery

Location: Washington DC

Posted Nov 22, 2024

The text describes Warner Bros Discovery's company culture, values, and job opportunities. It highlights the company's commitment to diversity, inclusion, and employee well-being. The text also provides details about a job opening for a Commercial HVAC Technician II.

PSC Finance Manager

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a PSC Finance Manager to oversee financial operations and ensure compliance with regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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