Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

People & Talent Manager, North America

Company: Wallbox

Location: Washington DC

Posted Nov 21, 2024

Wallbox is a company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. They are a rapidly growing company with a strong presence in Europe and are looking for a dynamic and experienced Human Resources professional to join their team.

Associate Threat Intelligence Analyst

Company: Rapid7

Location: Washington DC

Posted Nov 22, 2024

Rapid7 is looking for a MDRP Threat Intelligence Analyst to join their Threat Command team. The role involves reviewing alert data, investigating threats, and providing intelligence outputs to customers. The company values diversity and is committed to creating a secure digital world.

Senior Manager of Accounting Operations

Company: Crowell & Moring

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Senior Manager of Accounting Operations at Crowell amp Moring LLP. The role involves leading global accounts payable, cash operations, and process automation, as well as providing best-in-class support to attorneys and staff. The ideal candidate will have a strong background in accounting, excellent communication skills, and experience in managing teams.

Contract Manager

Company: Pivot Path Solutions

Location: Washington DC

Posted Nov 21, 2024

Pivot Path Solutions is seeking a highly skilled Contracts Manager with experience in government acquisition support and project management. The ideal candidate will have a proactive and detail-oriented mindset with exceptional communication skills.

Grants Project Manager

Company: Corner Alliance

Location: Washington DC

Posted Nov 22, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Grants Project Manager with 8+ years of experience to join their team. The role requires strong project management skills, data analytics, and team leadership to ensure high-quality project deliverables. The company offers a comprehensive benefits package and a culture dedicated to a highly engaged team.

Program Associate, Latin America and the Caribbean

Company: CIPE

Location: Washington DC

Posted Nov 22, 2024

The Center for International Private Enterprise (CIPE) is a core institute of the National Endowment for Democracy and is the international affiliate of the US Chamber of Commerce. CIPE designs and implements projects around the world that help make democracy deliver the freedom and opportunity for all to prosper. Since 1983, CIPE has worked to build the political market and civic institutions vital to democratic societies and private sector-led economies. Their key program areas include democratic governance, anti-corruption, enterprise ecosystems, trade facilitation, economic empowerment of at-risk communities, and opening political space in closed societies.

Analyst Intern

Company: Protagonist

Location: Washington DC

Posted Nov 21, 2024

Protagonist is a pioneering organization that uses narrative analytics to help clients achieve their goals. They are seeking talented individuals to join their team and contribute to their mission of advancing positive social change.

VP, Enablement

Company: HHAeXchange

Location: Washington DC

Posted Nov 22, 2024

HHAeXchange is seeking a VP Enablement to lead the enablement team, develop strategies for sales and operations teams, and maintain knowledge documentation. The role requires 15+ years of experience in SaaS enablement and a strong project management acumen.

Senior Acquisition Specialist

Company: Pivot Path Solutions

Location: Washington DC

Posted Nov 21, 2024

Pivot Path Solutions is a government contracting and management consulting firm seeking a senior acquisition subject matter expert. The ideal candidate will lead and assist teams across the range of acquisition oversight tasks and be responsible for the quality of delivery services and work products.

Conference Technology Team Lead

Company: Crowell & Moring

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Conference Technology Team Lead at Crowell amp Moring LLP. The role involves administering technical and operational support for audiovisual equipment, providing conference technology support, and maintaining equipment inventories. The job requires advanced technical skills, experience with video conferencing technologies, and strong communication and problem-solving abilities.

Account Executive, Federal (East)

Company: Slingshot Aerospace

Location: Washington DC

Posted Nov 22, 2024

Slingshot Aerospace is seeking an Account Executive to interface with Federal Clients with operations and interests in space. The role involves identifying, qualifying, and pursuing new and expansion business opportunities with lead account ownership and relationship requirements.

Associate Program Officer, Program Coordination Unit

Company: CIPE

Location: Washington DC

Posted Nov 22, 2024

The Center for International Private Enterprise (CIPE) is a core institute of the National Endowment for Democracy and the international affiliate of the US Chamber of Commerce. CIPE designs and implements projects around the world to help make democracy deliver the freedom and opportunity for all to prosper. Since 1983, CIPE has worked to build the political market and civic institutions vital to democratic societies and private sector-led economies. The Associate Program Officer (APO) will assist in high-level organization and coordination, work directly with PCU colleagues, and coordinate with multiple teams to implement approximately one hundred active projects.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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