Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Change Management Consultant, Corporate Function Program Management Office

Company: MassMutual

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Change Management Consultant in a Corporate Function Program Management Office. The role involves developing and executing change management plans, leading initial change assessments, and collaborating with the change team. The ideal candidate has experience in change management, project management, and communication.

Head of Provider Sales (HOPS)

Company: Get Well Network

Location: Washington DC

Posted Nov 21, 2024

The Head of Provider Sales will drive growth in the US Provider market by leading a team of Account Executives and making strategic contributions to new business development and existing client relationships.

Enterprise Payer Sales Executive

Company: Get Well Network

Location: Washington DC

Posted Nov 21, 2024

Get Well is seeking a high-energy Enterprise Payer Sales Executive with a proven track record of pursuit management, strategic selling, and client relationship development. The successful candidate will have a firm grasp of the healthcare industry, with a background working with Value-Based Care (VBC) organizations and payers. The company offers a competitive base salary, generous commission plan, and remote work opportunities.

Senior Client Success Manager

Company: Get Well Network

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Client Success Manager position at Get Well, a digital health company. The role involves working with clients to implement Precision Engagement solutions, leading a team of Client Service Managers, and driving utilization of the Get Well system. The job requires strong customer service, project management, and change management skills, as well as experience working in a hospital environment.

VMware + AzureCloud Engineer - 15+ Years’ experience needed - Independent consultants only

Company: AJNA INFOTECH

Location: Washington DC

Posted Nov 21, 2024

The job description is for a VMware + Azure Cloud Engineer position at MSRcosmos, a US-based multinational conglomerate. The company is looking for a candidate with experience in designing and maintaining public cloud solutions, as well as strong technical architecture skills.

Senior Billing Specialist

Company: The Washington Post

Location: Washington DC

Posted Nov 21, 2024

The Washington Post is seeking a Senior Billing Specialist to join their Finance Operations team. The ideal candidate will have a strong finance background, excellent communication skills, and the ability to work independently. The job requires processing daily billing, resolving billing discrepancies, and collaborating with internal teams.

Senior Systems Administrator/Engineer

Company: FINRA

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Senior Systems AdministratorEngineer who will work under minimal supervision and perform various tasks to ensure FINRA data centers meet quality standards. The role requires a bachelor's degree in Computer Science or related field, with at least five years of experience. The job offers a competitive salary range and benefits.

Account Executive

Company: Clear Channel Outdoor

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a sales position at Clear Channel Outdoor, requiring 23 years of progressive sales experience, strong organizational skills, and ability to multitask. The job involves generating advertising revenue, developing customer relationships, and negotiating fees.

Project Manager CFPMO

Company: MassMutual

Location: Washington DC

Posted Nov 21, 2024

MassMutual is seeking an experienced project manager to support the standup of the new organization. The role involves planning, execution, and reporting of projects, and requires a strong understanding of project management methodologies. The company offers a range of benefits, including mentorship opportunities, networking events, and access to learning content.

IT Portfolio Management Reporting Specialist - 100% Remote (REF1718Q)

Company: Citizant

Location: Washington DC

Posted Nov 21, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a skilled IT Portfolio Management Reporting Analyst to join their team. The ideal candidate will have experience with data reporting and analysis, and be able to provide insight into industry best practices.

Federal Account Executive, Defense Industrial Base (DIB)

Company: Wiz

Location: Washington DC

Posted Nov 21, 2024

Wiz is a rapidly growing startup seeking an Account Executive to drive bookings growth with Independent Software Vendors (ISV) who build SaaS products for the public sector. The role involves building trusted relationships with CISO-level executives, developing and closing deals, and collaborating with Wiz's partner ecosystem.

Executive Recruiter - Legal

Company: Lucas Group

Location: Washington DC

Posted Nov 21, 2024

The text describes a company, Lucas Group, that is a Forbes Top 5 Ranked Professional Recruiting Firm. It highlights its commitment to bringing passion and customer focus to the business, and its award-winning team. The company is looking for an Executive Recruiter to join its Legal Division, which sources and recruits top Legal talent in the nation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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