Customer Success Jobs in Washington DC

50,152 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Recruiting Coordinator - Legal Division

Company: Lucas Group

Location: Washington DC

Posted Nov 21, 2024

The text describes a company, Lucas Group, that is committed to bringing passion and customer focus to the business. It highlights the company's culture, growth, and opportunities for employees. The role of Recruiting Coordinator is also described, which involves supporting recruiters in the legal division.

Database Engineer- Hadoop/Matrix

Company: Technogen

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Database Engineer position at TechnoGen Inc, a company that provides IT services and software development. The job involves reviewing and certifying new versions of software, developing and building deployment packages, and providing support for production, QA, and development environments.

Director of Data Science & Artificial Intelligence (AI) - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 21, 2024

Fannie Mae is a company that offers a flexible and inclusive work environment, with opportunities to grow a career and make a positive impact on the housing industry. The company is looking for a Director of Data Science and Artificial Intelligence to lead a team of data scientists and AI developers, and to drive advancements in AI and data science.

Senior DevOps Engineer

Company: Percipient.ai

Location: Washington DC

Posted Nov 21, 2024

Percipientai is a company that utilizes AI and computer vision to develop cutting-edge tools. They are seeking Sr DevOps Engineers to work with customers to ensure mission success. The company offers a range of benefits and is committed to hiring a diverse workforce.

Financial Planner

Company: LPL Financial

Location: Washington DC

Posted Nov 21, 2024

LPL Financial Planning team is seeking a Financial Planner to support a network of advisors in all aspects of financial planning. The role involves developing financial plans, providing education, and coaching advisors. The Financial Planner will be part of a growing team and will not have the opportunity to build their own book of business.

Sr Recruiter

Company: Gartner

Location: Washington DC

Posted Nov 21, 2024

Gartner HR is a great place to work, offering a fast-paced dynamic team, opportunities for growth, and a chance to innovate and make a difference. The Senior Recruiter role is pivotal in the company's success, requiring experience in corporate or agency recruitment, and the ability to source and assess great talent.

Platform Engineer – IBM Client Engineering - Washington, DC

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a Platform Engineer at IBM Client Engineering, responsible for delivering unique client cocreation experiences, leveraging hybrid cloud and AI solutions, and providing technical leadership. The role requires strong analytical skills, excellent communication, and a growth mindset.

Insider Threat / UAM Analyst

Company: Leidos

Location: Washington DC

Posted Nov 21, 2024

The Leidos Digital Modernization sector is looking for UAM Analysts to join the GSMO effort in Alexandria. The position involves triaging and analyzing UAM alerts, documenting and reporting findings, and creating countermeasures to specific weaknesses.

Sr People Services Delivery Manager (USA Remote)

Company: Turnitin

Location: Washington DC

Posted Nov 21, 2024

Turnitin is a global organization that provides innovative solutions for education. The company is committed to promoting honesty, consistency, and fairness across all subject areas and assessment types. The Senior People Service Delivery Manager role involves leading a team, providing guidance and support, and ensuring compliance with company policies and regulations.

Software Engineer, Weapons

Company: CAE

Location: Washington DC

Posted Nov 21, 2024

CAE USA Defense and Security welcomes recent and pending graduates with an interest in software engineering to help train US Armed Forces and those of our partners around the world. This is a rewarding mission that will provide the opportunity to design, develop, test, and integrate real-time weapon simulations for military training devices.

Sr. Data Encryption Engineer - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 21, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer.

Senior DevSecOps Engineer

Company: Omniscius

Location: Washington DC

Posted Nov 21, 2024

The job posting is seeking a Senior DevSecOps Engineer to join a team supporting a Homeland Security customer in Springfield, VA. The candidate will play a pivotal role in designing, implementing, and maintaining CICD solutions, consulting on DevSecOps requirements, and enhancing automation processes.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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