Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Technical Project Manager II, DEET Research & Development

Company: Disney

Location: Washington, DC

Posted Oct 06, 2024

Disney Entertainment & ESPN Technology is seeking a Technical Project Manager II in Media Engineering. The role involves managing media engineering programs, collaborating with cross-functional teams, focusing on customer experience, promoting operational excellence, and learning Scrum Master responsibilities. The ideal candidate should have 3+ years of experience in technical program management, a strong technical background in media engineering, and excellent communication skills. The hiring range for this position in Santa Monica, CA is $102,500 to $137,500 per year.

Seasonal Immunizing Pharmacist Part Time

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is seeking a Staff Pharmacist to join their team. The role involves delivering enhanced human-centric health care, emphasizing patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The pharmacist will lead with heart, motivate and develop their team, identify business opportunities, and adapt to change. The ideal candidate will have an active pharmacy license, be immunization certified, and have a Bachelor of Science in Pharmacy or Pharm. D. degree. The company offers a comprehensive benefits package.

Software Engineer Sr.

Company: CGI

Location: Washington, DC

Posted Oct 06, 2024

CGI Federal is seeking a Senior Software Engineer with active Top-Secret clearance for a project in Washington, DC or Huntsville, AL. The role involves working in an agile environment, collaborating with scrum teams, conducting unit testing, deploying code, and engaging with clients. Required qualifications include a Bachelor's degree in software development, Agile/Scrum methodologies, 5 years of experience with Enterprise data, Data lake, Data pipeline, containerization, and proficiency in SQL and NoSQL databases. Desired qualifications include proficiency in Python. The position offers competitive compensation, comprehensive insurance options, and various benefits.

Data Analyst

Company: Guidehouse

Location: Washington, DC

Posted Oct 06, 2024

Guidehouse is offering an exciting opportunity in their Defense & Security Segment for a data analytics consultant. The role involves guiding a diplomacy client in applying advanced analytics and automation technologies to streamline processes. The consultant will assess complex processes, implement improvements, and engage with stakeholders on data analysis results. They will also develop dashboards, reports, and training programs. The ideal candidate should have an active secret federal security clearance, a bachelor's degree, and at least three years of relevant experience in data analytics and visualization. Strong consulting skills and the ability to work collaboratively are required. The annual salary range is $71,800.00-$107,600.00.

Technical Implementation Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 06, 2024

ZoomInfo is a company that encourages creativity, innovation, and teamwork, and is looking for a Technical Implementation Manager to join their team. The role involves working with clients to implement ZoomInfo's customer-facing solutions, and requires strong technical skills and problem-solving abilities.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Oct 06, 2024

DaVita is seeking a Patient Care Technician to provide exceptional care in an outpatient dialysis center. The role involves direct patient care, monitoring patients during dialysis treatment, and building relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and the role involves working flexible hours, including mornings, evenings, weekends, and holidays.

Lead Financial Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 06, 2024

Fannie Mae is seeking a Lead Financial Engineer to join their team. The role involves working with a team of analysts to assess and monitor credit risk on Fannie Mae's $500 billion multifamily securitization book of business. The successful candidate will learn and execute proprietary in-house forecasting and pricing models, analyze loan level results, and understand and assess upstream input data. They will also execute deterministic what-if scenarios, implement code changes, and participate in developing, executing, validating, and documenting proprietary valuation models and property price indexes. The ideal candidate will have a minimum of 4 years of experience, preferably with an MBA in quantitative analytics, a Master's in Financial Engineering or Quantitative Analytics, or a Ph.D. in Finance or Economics. They should have 2 years of experience developing and running financial models or analyzing large datasets in Python/Java/R, AWS experience, and knowledge of SQL. Familiarity with GSE multifamily lending business, underwriting requirements, and GSE multifamily securitizations structured transactions is also required. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Cyber Crime Senior Specialist - Digital Brand Protection External Phone Channel

Company: Bank of America

Location: Washington, DC

Posted Oct 06, 2024

Bank of America is seeking a candidate to lead the reduction of cyber crime risk, focusing on innovation, identification, and disruption to protect the bank's digital brand. The role involves creating centralized governance for phone channel activity, analyzing the threat landscape, and collaborating across the enterprise to establish an enterprise-wide phone policy. The candidate must have experience managing complex phone systems, detecting and mitigating phone-based attacks, and working with telecommunications companies to prevent cyber crimes. A Bachelor's degree in Cybersecurity, IT, or a related field is preferred, along with proficiency in cybersecurity tools and understanding of cyber crime laws and regulations.

Studio Operator, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 06, 2024

Warner Bros. Discovery is seeking a Studio Operator for the Technical Operations department. The role involves operating robotic cameras and lighting, controlling studio crews, managing Viz Multiplay Videowall, and maintaining video levels. The ideal candidate should have 3 years of experience in a facility engaged in multiple camera production, proficiency with camera robotic systems, and the ability to work under pressure in a live television production environment. WBD values a close-knit working relationship, champions inclusion, and offers competitive compensation and benefits.

Major Accounts Sales Managerr

Company: ADP

Location: Washington, DC

Posted Oct 06, 2024

ADP is seeking a Sales Representative, Major Accounts, to sell human resources technology within a designated geographic territory. The role offers autonomy, flexibility, and work-life balance, along with continuous learning opportunities and industry-leading compensation. The ideal candidate has a proven track record in sales, is a positive self-starter, and possesses an entrepreneurial spirit. ADP values diversity, equity, and inclusion, and offers comprehensive benefits and opportunities for career growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their questions, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training program, trainees are eligible for promotion to Operations Supervisor or Shift Supervisor positions. The pay range for this role is $18.25 - $26.00. Benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, and various well-being programs.

Manager, Engagement

Company: The Washington Post

Location: Washington, DC

Posted Oct 06, 2024

The Washington Post is hiring an Engagement Manager to lead strategic efforts in maximizing subscriber engagement, driving product adoption, and enhancing retention. The role involves collaborating with cross-functional teams to design and execute comprehensive engagement strategies, focusing on personalized experiences for diverse subscribers. Key responsibilities include leading lifecycle marketing campaigns, overseeing subscriber journeys, implementing CRM strategies, and managing a team. Requirements include a degree or equivalent experience in digital media, marketing, or eCommerce, with a focus on subscription-based business models. Strong analytical skills, project management, and communication abilities are essential. The Post offers competitive benefits and a salary range of $91,800.00 - $153,000.00 USD annually.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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