Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

2025 Software Implementation and Integration Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 05, 2024

The Aerospace Corporation is hiring a Software Engineer to work on a simulated space system, developing prototype software and participating in an interdisciplinary team. The company offers a hybrid work model, competitive benefits, and opportunities for professional growth and development.

Technical Product Manager (Risk Adjustment), Remote

Company: Aledade

Location: Washington DC

Posted Oct 05, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care to patients and thrive in value-based care. The company is looking for a Technical Product Manager to join their team and work on designing technical service and content solutions to support their various lines of business.

Sales Account Manager – nVent Schroff

Company: nVent

Location: Washington DC

Posted Oct 05, 2024

The job posting is for a sales position at nVent, a company that connects and protects customers with inventive electrical solutions. The role requires an in-depth understanding of hardware architecture and involves meeting with customers, building relationships, and ensuring strong technical support. The company values innovation, integrity, and customer focus, and offers a range of benefits to support employees' lives.

Capital Markets Whole Loan Conduit Analytics Senior Associate (Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 05, 2024

Fannie Mae is seeking a Capital Markets Whole Loan Conduit Senior Analytics Associate (Hybrid) to contribute to monitoring financial markets, initiating trades, and analyzing financial market data. The role involves developing into a subject matter expert on Capital and Return, optimizing market transactions, and maintaining relationships with financial dealers. The ideal candidate will have 2 years of experience in data analysis, database management, and graphical representation of information. Fannie Mae offers a flexible work environment, comprehensive benefits, and opportunities for career growth.

Privacy & Law Enforcement Compliance - Legal Specialist

Company: Apple

Location: Washington, DC

Posted Oct 05, 2024

The Privacy & Law Enforcement Compliance Specialist at Apple is responsible for processing and responding to requests for assistance on emergencies and law enforcement requests for customer information. The role involves reviewing, analyzing, and responding to emergency requests, participating in on-call rotations, and handling standard requests. The ideal candidate should be self-motivated, reliable, and have experience in responding to legal requests or working in a law firm. A Bachelor's Degree and a Paralegal Certificate or equivalent is required. The role offers a competitive base pay range, benefits, and opportunities for growth.

Ads Specialist

Company: Design In DC

Location: Washington DC

Posted Oct 05, 2024

Design In DC is a digital agency seeking a highly skilled Ads Specialist to join their remote team. The ideal candidate should have experience managing paid advertising campaigns and possess excellent communication skills. The company offers a fully remote work arrangement, flexible schedule, and a supportive work environment.

Senior Systems and Acquisitions Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 05, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and offers a range of benefits to its employees.

HSPD-12: I.T. Specialist - Onsite (REF1676H)

Company: Citizant

Location: Washington DC

Posted Oct 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in Agile application development, Enterprise Data Management, and Program Management. The company values a collaborative and supportive culture, and is an Equal Opportunity Employer.

Technical Support Analyst

Company: Leidos

Location: Washington DC

Posted Oct 05, 2024

Leidos is seeking a Technical Support Analyst to work on an enterprise IT program within the Intelligence Community. The role requires providing technical support and customer service to client organizations, utilizing in-depth knowledge and experience to improve products or services.

Catering Sales Coordinator - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

The Support Services Operator is responsible for managing accounts receivable activities via email, telephone, and fax. The hourly rate ranges from $23.00 to $28.00, with potential for additional compensation. Aramark offers comprehensive benefits including medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include reconciling account status, reviewing pending adjustment requests, and communicating with customers. Qualifications include a high school diploma, 2+ years of credit/collections experience, excellent customer service skills, strong organizational skills, and attention to detail.

Payments Compliance Counsel

Company: TikTok

Location: Washington, DC

Posted Oct 05, 2024

TikTok, a leading destination for short-form mobile video, is seeking a Payments Compliance Counsel to join its Global Legal Compliance Payments team. The ideal candidate should have experience in the fintech/payments industry, dealing with money service business compliance requirements, anti-money laundering rules, know-your-customer requirements, and stored value facilities. The role involves counseling product teams on payment issues, collaborating with internal stakeholders, advising on payment issues related to product development, and staying updated on financial service regulations. TikTok values diversity and inclusivity, aiming to inspire creativity and bring joy through its platform.

Technical Support Specialist

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions³ LLC is seeking a Tier 1 Technical Support Specialist to perform technical tasks in support of operations, production, and test environments. The job requires experience with various operating systems, monitoring system health, and documenting problems and resolutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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