Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Retention Specialist

Company: The Washington Post

Location: Washington, DC

Posted Oct 05, 2024

The Washington Post is hiring a Senior Retention Specialist to lead digital marketing campaigns aimed at increasing subscriber revenue and retention. The role involves collaborating with various teams to build a comprehensive revenue strategy, focusing on upsell and pricing optimization opportunities. The ideal candidate should have 3-4 years of experience in digital marketing, strong analytical skills, and proficiency in data tracking tools. The Post offers competitive benefits and a salary range of $74,000.00 - $111,000.00 USD Annual.

Technical Writer - Nuclear Weapons Policy

Company: Leidos

Location: Washington, DC

Posted Oct 05, 2024

The job posting is for a Nuclear Weapons Policy Technical Writer position at the Department of Energy/National Nuclear Security Administration (DOE/NNSA), Office of Defense Programs (NA-10) in Washington, DC. The role involves providing full-time support to the Nuclear Weapons Council (NWC) Executive Action Officer and working closely with key functional offices within DOE/NNSA, the Department of Defense, and interagency organizations. The successful candidate will research, draft, and review technical and programmatic briefings, point papers, narratives, analyses, and other products relevant to national/international policy. They will also communicate regularly with high-level officials within NSA, DoD, DoS, and other government agencies on programmatic issues of immediate interest. The role requires an active DOE Q or active DoD Top Secret security clearance, a Bachelor's or Master's degree with relevant experience, and superior oral and written communication skills.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Oct 05, 2024

DaVita is seeking a Patient Care Technician to provide exceptional care in an outpatient dialysis center. The role involves direct patient care, monitoring patients during dialysis treatment, and building relationships with patients. Paid training is provided, and there are opportunities for career advancement through DaVita's Clinical Ladders program. The company offers comprehensive benefits and a supportive work environment.

Cloud SIEM Engineer

Company: Merrill

Location: Washington, DC

Posted Oct 05, 2024

Bank of America is seeking a Cloud SIEM Engineer with 3+ years of experience in SIEM and security operations, and proficiency in Python, Java, or C++. The role involves leading a team, driving Detection Engineering efforts, architecting SIEM and SOAR solutions, developing custom applications, managing security incidents, optimizing system performance, ensuring compliance, and staying updated on cybersecurity trends. The position offers a competitive salary range of $98,400.00 - $160,800.00 per year and is eligible for discretionary incentives and benefits.

Commercial Market Sales Representative

Company: Cambria

Location: Washington DC

Posted Oct 05, 2024

Cambria is looking for a motivated sales and relationship driven individual to help grow their business within the architectural and design community. The candidate is responsible for developing and growing sales of Cambria throughout the assigned territory.

Outside Sales Rep

Company: Fiserv

Location: Washington DC

Posted Oct 05, 2024

Fiserv is a global leader in payments and financial technology, offering innovative solutions to financial institutions, corporations, and consumers. The company is seeking an Outside Sales Representative to join its field sales team, responsible for introducing Clover, a cloud-based integrated commerce platform, to merchants.

Escrow Assistant

Company: First American Title

Location: Washington DC

Posted Oct 05, 2024

Pango Group is a people-first company that values its employees and customers. They are looking for an Escrow Assistant to join their team, which will work in a dynamic setting supporting the Escrow team in various ways.

Senior Communication Architecture Analyst

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 05, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and offer a competitive compensation package.

NOSC Network Manager

Company: T-Rex Solutions, LLC

Location: Washington DC

Posted Oct 05, 2024

TRex Solutions is looking for an Engineering and Integration Manager to lead a pool of technical resources who support a federal Network Cyber and Cloud Support Services program. The main focus of this role is to support the development and deployment of a centralized Cloud Management Platform as well as Platform as a Service solutions.

Senior US Field Marketer - Federal Civilian

Company: Cloudflare

Location: Washington DC

Posted Oct 05, 2024

The job posting is seeking a Senior Manager for Federal Civilian US Field Marketer to lead high-impact pipeline generation programs, build creative marketing campaigns, and drive demand. The role requires experience in executing paid and earned media campaigns, ABM programs, and event marketing, as well as knowledge of public sector-focused resellers and distributors.

Senior Product Manager, AdTech

Company: The Washington Post

Location: Washington, DC

Posted Oct 05, 2024

The Washington Post is hiring a Senior Product Manager, AdTech for their monetization product team in New York. The role involves developing next-generation advertising technology, managing product roadmaps, collaborating with partners, and leading through influence. The ideal candidate should have 5+ years of product management experience, a strong background in adtech, and excellent communication skills. The Post offers competitive benefits and a salary range of $89,900.00 - $149,600.00 USD annually.

NOSC Cyber Manager

Company: T-Rex Solutions, LLC

Location: Washington DC

Posted Oct 05, 2024

TRex Solutions is seeking a Network Operations Security Center NOSC Cyber Manager to assist in monitoring, detection, analysis, and response to threats and adversarial activity. The job requires a strong background in cybersecurity, network security, and incident response, with experience in managing a team and conducting technical analysis.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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