Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Technical Account Manager

Company: Dynatrace

Location: Washington DC

Posted Oct 02, 2024

The job description is for a Senior Technical Account Manager at Dynatrace, responsible for building and maintaining post-sales relationships with large customers, providing technical guidance and support, and ensuring customer satisfaction and retention.

Senior Software Engineer, Backend

Company: Alloy.ai

Location: Washington DC

Posted Oct 02, 2024

Alloyai is a fast-growing startup that works with consumer goods companies to manage supply and demand. They are looking for a backend engineer to design and develop their computation engine and data platform.

Business Development Analyst

Company: OneGlobe LLC

Location: Washington DC

Posted Oct 03, 2024

OneGlobe LLC is seeking a Business Development Analyst to work in a hybrid model with their client in Washington DC. The job involves identifying sales opportunities, prospecting, and developing new business relationships. The company offers a competitive benefits package and a diverse workforce.

Technology Support Specialist II

Company: Enviva

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Support Specialist II at Enviva, a renewable energy company. The job involves providing technical support for staff, troubleshooting issues, and maintaining asset inventory. The company offers a range of benefits and a competitive salary.

Executive Assistant (Capital Markets & Analytics)

Company: Capital One

Location: Washington DC

Posted Oct 02, 2024

Capital One is looking for a detail-oriented and innovative Executive Assistant to support their executive team. The ideal candidate will have excellent communication and organizational skills, be able to adapt to changing demands, and demonstrate personal integrity and trustworthiness.

Vice President of Multicultural Communications, Relate, Ruder Finn

Company: Ruder Finn

Location: Washington DC

Posted Oct 02, 2024

Ruder Finn is seeking a Vice President of Multicultural Communications to join their Relate team. The ideal candidate should have extensive experience in community impact, sustainability, diversity, equity, and inclusion, as well as a proven track record of designing communication strategies for culturally diverse audiences.

Disbursement Manager

Company: GlobalGiving

Location: Washington, DC

Posted Oct 02, 2024

GlobalGiving, a U.S.-based public charity, is seeking an experienced Disbursement Manager. The role involves managing the Sr. Disbursement Associate and Operations Fellow positions, ensuring accurate and efficient disbursement of contributions to nonprofits worldwide. The candidate should have 7+ years of relevant experience, including global remittance of funds, and strong problem-solving, analytical, and communication skills. The position offers a salary range of $90k - $105k, along with benefits like flexible work hours, remote work options, and professional development opportunities. The role is based in GlobalGiving's headquarters in Washington, D.C., with a requirement for full vaccination upon start date.

Opportunities to support FEMA Grants Management Systems

Company: OneGlobe LLC

Location: Washington DC

Posted Oct 03, 2024

OneGlobe is seeking talented professionals to support Grants Management systems for the Department of Homeland Security and FEMA. The company provides competitive benefits and a diverse workforce.

SecDevOps Technical Lead

Company: Leidos

Location: Washington DC

Posted Oct 02, 2024

The job posting is seeking an experienced SecDevOps Lead to lead a team of developers and engineers in maintaining and enhancing a customer's intelligence discovery website and application suite. The candidate will be responsible for ensuring the continuous operation, maintenance, and security of the systems, as well as enhancing and maintaining the CICD pipeline, automating infrastructure management, and developing scripts for automation.

PPBE Subject Matter Expert

Company: ManTech

Location: Washington DC

Posted Oct 02, 2024

ManTech is a company that delivers innovative technology consulting services and digital solutions to its customers. The company is committed to the professional development of its workforce and has a culture of integrity, learning, and sharing. The company is looking for a hybrid position located in Northern Virginia that requires experience in the DoD PPB process and a Secret clearance.

Billing Specialist ( CostPoint)

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

The job posting is for a Jr-Sr. Billing Specialist with Deltek Costpoint experience, required for both Gov Con and Non-Profit industries. The role involves preparing and submitting invoices, maintaining Deltek Costpoint project information, and assisting with Aged Receivables. The specialist will also build cross-functional team relationships, resolve customer inquiries, and maintain digital recordkeeping. Year-end/contract-end support is also required.

Business Partnerships Manager

Company: GlobalGiving

Location: Washington, DC

Posted Oct 02, 2024

GlobalGiving is seeking a Director of Human Resources to lead their HR team and develop an HR strategy that supports the organization's growth. The role involves designing and implementing programs for a fast-growing nonprofit, ensuring compliance, and fostering a strong organizational culture. The ideal candidate will have extensive HR experience, knowledge of labor laws, and a passion for the organization's mission. The position offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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