Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Junior Data Scientist

Company: Protagonist

Location: Washington DC

Posted Oct 01, 2024

Protagonist is a company that offers innovative solutions in data analytics and natural language processing. They are looking for a Junior Data Scientist to join their team, who will work on cutting-edge research and development projects, assist with customer-facing initiatives, and collaborate with cross-functional teams.

RN Home Health Visiting Nurse Per Diem Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 01, 2024

This job summary describes a Registered Nurse position responsible for providing comprehensive skilled nursing care and services to patients in the home setting. The nurse works on an interdisciplinary team, providing care in home health, palliative care, and hospice programs. They are accountable for assessing patients, developing a plan of care, educating patients and caregivers, and managing pain and symptoms. The nurse performs skilled procedures, identifies educational needs, and collaborates with other healthcare providers. Basic qualifications include a minimum of two years of experience as a Registered Nurse, an Associates degree in Nursing, a valid Washington Registered Nurse License, and a valid Washington Driver's License. Preferred qualifications include Horizon for homecare system experience and a Bachelor's degree in Nursing or a related health care field.

Information Technology Specialist (DATAMGT) - DIRECT HIRE

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington DC

Posted Sep 30, 2024

This position is located in the Department of Homeland Security's Office of Legal Policy and Program Development in Washington DC.

Analyst Intern (Socio-Cultural Focus)

Company: Protagonist

Location: Washington DC

Posted Oct 01, 2024

Protagonist is a company that offers innovative solutions for communication problems. They are looking for talented individuals to join their team and work on projects that make a real difference. The company is committed to hiring and retaining a diverse workforce and is an Equal OpportunityAffirmative Action Employer.

Enterprise Account Executive: Pacific Northwest, (Seattle/Portland)

Company: 8x8

Location: Washington DC

Posted Oct 01, 2024

8x8 Inc. is a company that provides technology for communications, allowing people to connect anywhere, anytime. They offer a range of products and services, including XCaaS, and provide equal employment opportunities. The company also provides reasonable accommodation to individuals with disabilities.

Library Technician (Information)

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Information Technician position is located in the Copyright Information Section Office Of Public Information amp Education Copyright Office. The position description number for this position is 206298. This is a nonsupervisory bargaining unit position.

Enterprise Account Manager - Federal DOD (NAVY, USMC, Intel )

Company: BeyondTrust

Location: Washington DC

Posted Oct 01, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. The role of a sales representative involves identifying and closing new business opportunities, developing existing accounts, and working with a team to deliver strategic goals.

Junior Consultant - North America Public Sector (NAPS)

Company: Red Hat

Location: Washington DC

Posted Oct 01, 2024

Red Hat is looking for passionate individuals to join their team as Junior Consultants. The role involves supporting customer delivery, building technical skills, and working on meaningful projects. The company offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and growth.

Junior Solution Architect - North America Public Sector (NAPS)

Company: Red Hat

Location: Washington DC

Posted Oct 01, 2024

Red Hat is looking for passionate individuals to join their team as Junior Solution Architects. The role involves collaborating with customers, building technical skills, and applying them to real-world experiences. The company offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.

Software Engineer

Company: Leidos

Location: Washington DC

Posted Oct 01, 2024

The job posting is for a Software Engineer position in the Electronic Warfare Division, requiring experience in C++ software development, signal processing, and Linux operating systems. The successful candidate will contribute to the design and development of advanced systems, work with multidisciplinary teams, and have a strong education and experience background.

Aquatics Manager

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Sep 30, 2024

The position is to plan, administer, and supervise a comprehensive and diverse year-round aquatics program for the Navy Region Northwest Fleet and Family Readiness Program Fleet Readiness Division.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 01, 2024

The MLT role involves performing various laboratory testing procedures, from waived to high complexity, encompassing pre-analytic, analytic, and post-analytic phases. This includes quality control, specimen processing, and computer data entry. The MLT also serves as a technical resource, resolving problems, answering technical questions, and assisting in performance improvement activities. Essential responsibilities include participating in test method evaluations, validations, and implementation. Basic qualifications include an Associates degree in a laboratory science or meeting CLIA qualifications, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT by date of hire/transfer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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