Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Intacct Consultant

Company: Withum

Location: Washington DC

Posted Oct 01, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that encourages a work-life balance. They are looking for professionals who thrive in an entrepreneurial environment and want to specialize in management and technology challenges. The company offers a competitive benefits package and bonus program.

Pre-Sales AI Director - Federal

Company: C3 AI

Location: Washington DC

Posted Oct 01, 2024

C3ai Inc is a leading Enterprise AI software provider. The company provides comprehensive services to build enterprisescale AI applications. The Presales AI Director role is a customerfacing solution and product advisory role with a focus on delivering AI transformation for the federal government.

Communication Analyst

Company: BLN24

Location: Washington DC

Posted Oct 01, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for a Communication Analyst with experience in digital marketing, social media, and content creation. The company offers competitive benefits, flexibility, and opportunities for growth and development.

Senior Database Developer

Company: Planet Technologies

Location: Washington DC

Posted Oct 01, 2024

Planet Technologies is looking for a Senior Database Developer to join their growing team. The role involves creating database objects, supporting impactful projects, and communicating with customers. The company provides a range of benefits and is an equal opportunities employer.

SAP Test Automation Consultant

Company: IBM

Location: US Washington

Posted Oct 01, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients to deliver high-quality solutions, leading design workshops, and mentoring team members. The position requires a strong understanding of SAP and Agile concepts, as well as excellent communication and analytical skills.

Conference Technology Team Lead

Company: Crowell & Moring

Location: Washington DC

Posted Oct 01, 2024

The job description is for a Conference Technology Team Lead at Crowell amp Moring LLP. The role involves administering technical and operational support for audiovisual equipment, providing conference technology support, and maintaining conference room technology equipment. The job requires advanced technical skills, experience with video conferencing technologies, and ability to communicate clearly and effectively.

Salesforce Administrator

Company: Brivo

Location: Washington DC

Posted Oct 01, 2024

Brivo is seeking a highly skilled Salesforce Administrator to implement and manage Salesforce solutions, particularly in CPQ Sales Cloud and Service Cloud environments. The ideal candidate will have a deep understanding of Salesforce best practices, configuration, and customization, as well as strong problem-solving and process improvement skills.

Support Engineer

Company: Tricentis

Location: Washington DC

Posted Oct 01, 2024

The job posting is for a technical support engineer position at Tricentis, requiring experience in software testing, customer-facing roles, and technical documentation. The company offers a competitive salary and attractive compensation packages.

Field Account Manager

Company: Forcepoint

Location: Washington DC

Posted Oct 01, 2024

Forcepoint is a cybersecurity company looking for a Field Account Manager to join their team. The job requires experience in sales, cybersecurity, and account management. The company is committed to diversity and inclusion and offers equal employment opportunities.

Lead UX/UI Designer

Company: Gucci

Location: Washington DC

Posted Oct 01, 2024

GEICO is looking for a Lead UXUI Designer to design high-quality solutions that put the customer at the center. The ideal candidate will be comfortable collaborating with business owners, engineers, and product management to lead design programs.

Windows Endpoint Systems Administrator

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 01, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a competitive compensation package and benefits.

Social Media Specialist

Company: BLN24

Location: Washington DC

Posted Oct 01, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for a Social Media Specialist to join their team. The role involves developing and implementing social media strategies, creating engaging content, and analyzing performance metrics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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