Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Backend Engineer, User Platform - Java
Company: Canva
Location: Australia
Posted Dec 11, 2025
This job description highlights opportunities to work on scalable backend systems, collaborate with engineering teams, and contribute to expanding Canva's authentication platform. The role emphasizes building high-performance systems for user management and enhancing experiences for enterprise customers.
System Service Representative
Company: IBM
Location: Tallinn, EE
Posted Dec 11, 2025
The job posting seeks a customer-focused Technical Support Representative with communication skills, technical expertise, and experience in customer service. Requirements include education in electronics/computers, troubleshooting knowledge, bilingual communication skills, and a valid driver's license with personal car.
Software Engineer - Backend
Company: IBM
Location: Austin, US
Posted Dec 11, 2025
This job description outlines a Software Engineer role requiring expertise in Agile development, microservices, AWS, and DevOps tools. It emphasizes cross-functional collaboration, CI/CD pipelines, and proficiency in languages like Golang and Java. The position demands both technical skills and adaptability to business needs.
Technical Support Professional
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 11, 2025
This job posting describes a remote support engineer role requiring Linux storage and Kubernetes expertise, with responsibilities including customer support, troubleshooting, and collaboration. It outlines educational requirements, technical skills, and preferred experience in specific technologies.
Consulting Account Executive, NYC/Philly
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.
Estágio em Pré-Vendas de Mainframe
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 11, 2025
IBM seeks graduates with technical and interpersonal skills to collaborate on innovative solutions, emphasizing a supportive environment, career growth, and impactful client relationships.
Senior Salesforce Administrator
Company: labcorp
Location: USA
Posted Dec 11, 2025
Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.
Quality Engineer STUDENT CONVERSION
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 11, 2025
This job description highlights opportunities for professional growth, collaboration with global clients, and a supportive environment focused on innovation and technical expertise in IBM Consulting. The role emphasizes agile methodologies, career development, and impactful contributions to clients through cutting-edge technology.
Application Developer-RDBMS
Company: IBM
Location: Mumbai, IN
Posted Dec 11, 2025
This role involves working with clients globally to develop customized systems using IBM's technology. It requires expertise in database design and agile methods, offering opportunities for innovation and career growth.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 11, 2025
This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, strategic SAP solutions, and opportunities for skill development. It outlines requirements for experience in SAP FICO implementations and emphasizes the impact of the role on client success.
Software developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 11, 2025
The role involves developing high-quality software solutions within a collaborative team, utilizing various technologies and Agile principles. Opportunities for growth and innovation are emphasized, with a focus on problem-solving and continuous learning.
Senior Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a senior engineering role at IBM focused on developing cloud-native solutions and infrastructure management tools. The position emphasizes collaboration, innovation, and delivering scalable secure solutions for enterprise clients, with opportunities to work on cutting-edge technologies like HashiCorp products.