Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
User Risk Strategist
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing global economic challenges while collaborating with executives and strategic partners to drive sustainable growth through risk management and user trust initiatives.
Account Executive - Product Sales, Optimized Checkout
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.
Lifecycle Marketing Manager
Company: Shippo
Location: USA
Posted Dec 11, 2025
Shippo offers shipping solutions for ecommerce businesses, hiring a Lifecycle Marketing Manager with responsibilities in email campaigns and customer engagement, along with competitive benefits and flexible work arrangements.
Senior Manager - Accounts Receivable
Company: Aurora Solar
Location: Canada
Posted Dec 11, 2025
Aurora Solar promotes solar adoption through innovative software, emphasizing team collaboration, growth opportunities, and comprehensive employee benefits while highlighting their mission to create a sustainable future for all.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: USA
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.
Enterprise Account Executive (Norwegian speaking)
Company: Sanity
Location: Norway,UK
Posted Dec 11, 2025
This text promotes Sanity.io's enterprise sales role, highlighting opportunities to drive growth with renowned clients, a supportive team, and competitive benefits. It emphasizes innovation, global impact, and a positive work culture.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: Canada
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox focused on developing CompanyOS, an AI-native operating system. The position requires leading design initiatives, collaborating with cross-functional teams, and delivering intuitive user experiences. Key qualifications include 10+ years of product design experience, strong customer focus, and expertise in AI/ML technologies.
Mid/Senior QA Engineer - Jumper
Company: LI.FI
Location: EMEA
Posted Dec 11, 2025
Jumper promotes its mission to simplify multichain DeFi experiences, highlighting its agile team, 150k+ users, and opportunities for QA engineers with competitive benefits like equity, flexible work, and global team events.
Principal Statistical Programmer Consultant (Oncology)
Company: ClinChoice
Location: USA
Posted Dec 11, 2025
This job posting seeks a Principal Statistical Programmer Consultant for a global CRO client, highlighting responsibilities in oncology trials, regulatory submissions, and leadership roles. The position emphasizes expertise in SAS, CDISC standards, and cross-functional collaboration. ClinChoice, a 28-year-old CRO, promotes diversity and continuous training, offering a mix of security and career opportunities in a global environment.
Clinical R Programmer (SDTM/ADaM)
Company: ClinChoice
Location: USA
Posted Dec 11, 2025
This job posting seeks a Clinical R Programmer Consultant with expertise in SDTM and ADaM datasets, R programming, and CDISC standards. The role involves collaborating with cross-functional teams, ensuring regulatory compliance, and contributing to automation initiatives. ClinChoice, a global CRO, emphasizes training, diversity, and high-quality clinical development solutions.
Director of Product - Maps
Company: Mapbox
Location: USA
Posted Dec 11, 2025
Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.
Senior Product Manager - Goodnotes Text Editor
Company: Goodnotes
Location: Europe
Posted Dec 11, 2025
Goodnotes seeks a Senior Product Manager to lead the evolution of their typing experience, emphasizing innovation, collaboration, and user-centric design. The role involves strategic planning, cross-functional teamwork, and a focus on improving digital input systems.