Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
AI Solutions Director
Company: Nearform
Location: USA
Posted Dec 11, 2025
Nearform seeks a Solutions Director with 12+ years in tech leadership to drive AI innovation. The role involves strategic partnerships, solution design, and client engagement. Benefits include remote work, flexible time off, and professional development.
Staff Full Stack Software Engineer - Churn
Company: Dropbox
Location: Poland
Posted Dec 11, 2025
This job description outlines a Staff Full Stack Software Engineer role focused on international growth and churn reduction. The position requires 10+ years of experience in backend/frontend technologies, strong problem-solving skills, and collaboration across teams. It emphasizes scalable systems, AI-enabled products, and cross-functional partnership while mentioning potential oncall responsibilities.
Manager, Software Engineering - Infrastructure
Company: Figma
Location: USA
Posted Dec 11, 2025
This job posting highlights a Leadership role in Figma's Infrastructure organization, emphasizing opportunities to shape future file management systems, collaborate with cross-functional teams, and contribute to global user experiences. The role offers career growth, inclusive culture, and competitive benefits including equity, health benefits, and remote work flexibility.
Product Designer
Company: Warp
Location: USA
Posted Dec 11, 2025
The text highlights Warp's focus on design-driven innovation and seeks a passionate product designer to shape the future of software engineering. It emphasizes collaboration, user-centric design, and competitive compensation, showcasing the company's commitment to creating exceptional tools for developers.
AI Solutions Director
Company: Nearform
Location: Canada
Posted Dec 11, 2025
Nearform seeks a Solutions Director with AI expertise to drive client partnerships and innovation. The role offers remote work, flexible hours, and competitive benefits including a company bonus, healthcare, and training allowances.
Commercial Account Executive - Acquisition
Company: Grafana Labs
Location: Spain
Posted Dec 11, 2025
Grafana Labs seeks a Commercial Account Executive in Spain with sales experience and technical background. Responsibilities include prospecting, closing deals, and managing the sales pipeline. Compensation includes a competitive OTE and RSUs.
Solutions Architect II
Company: ExtraHop
Location: USA
Posted Dec 11, 2025
The ExtraHops Solutions Architecture team emphasizes customer success and tackling complex business/technology challenges across industries. The role involves designing data visualizations, analyzing network topologies, and developing solutions to improve incident response. Required qualifications include cybersecurity experience, networking knowledge, and scripting skills, with a focus on impactful technical and strategic contributions.
Product Manager (Mobile Apps)
Company: Ideaware
Location: Colombia
Posted Dec 11, 2025
This job posting highlights a Product Manager role at an innovative Healthtech startup focused on transforming healthcare delivery. The position emphasizes fast turnarounds, collaboration with design/engineering teams, and competitive benefits like remote work and competitive pay. It attracts candidates with experience in mobile app development and a passion for impactful product work.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Spain
Posted Dec 11, 2025
Grafana Labs seeks an Enterprise Account Executive in Spain with 5+ years in tech sales, focusing on growth and customer management. Compensation includes a competitive OTE and RSUs.
Behavioral Health Care Manager
Company: Triplemoon Clinical
Location: USA
Posted Dec 11, 2025
This text describes a behavioral health care manager role emphasizing collaborative care, evidence-based interventions, and patient support. It outlines responsibilities like clinical screening, goal setting, and behavioral interventions, along with qualifications and benefits such as remote work opportunities and professional development.
Principal Consultant
Company: Da Vinci
Location: USA
Posted Dec 11, 2025
Da Vinci's WMS solutions, recognized by Gartner, offer growth opportunities. The Principal Consultant role requires expertise in WMS implementations, with competitive benefits and a focus on customer success and innovation.
Content Partnerships Lead - Learn Grid Studio
Company: Canva
Location: Australia
Posted Dec 11, 2025
This job description highlights a strategic role at Canva focused on expanding educational partnerships and content ecosystems. The position offers opportunities to drive innovation in education technology, with benefits including equity packages, flexible leave, and a collaborative work environment. The company emphasizes mission-driven growth and global impact through curriculum-aligned resources.