Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Technical Product Manager
Company: NABIS
Location: USA
Posted Dec 10, 2025
Nabis is a leading cannabis wholesale platform with a strong team and innovative technology-first approach. They seek a Technical Product Manager with experience in agile methodologies and tech stacks like React/Node. The role involves bridging technical and business teams while offering competitive benefits and a diverse work environment.
Engineering Lead
Company: HubSpot
Location: USA
Posted Dec 10, 2025
The text describes HubSpot's Flywheel Product Line and Demand Management team, emphasizing their mission to transform HubSpot's operations into an AI-driven system. It outlines a role requiring expertise in data science, machine learning, and cross-functional collaboration, highlighting opportunities to work on innovative technologies and impact business growth. The posting also details competitive compensation, benefits, and a focus on diversity and inclusion.
Fractional Product Marketing Manager
Company: CareMessage
Location: USA
Posted Dec 10, 2025
This job description outlines a part-time Product Marketing role focused on positioning and launching CareMessages, requiring expertise in translating technical capabilities into customer-centric narratives. The position emphasizes cross-team collaboration, customer insights, and creating standardized launch materials while avoiding product roadmap influence.
Product Manager - Events, Webhooks, & Remote Functions
Company: Stripe
Location: USA
Posted Dec 10, 2025
Stripe seeks a product manager to enhance developer tools and infrastructure, focusing on events and integrations. The role involves collaborating with teams to shape product strategies and deliver impactful solutions.
Senior iOS Engineer
Company: Leonardo.Ai
Location: Australia
Posted Dec 10, 2025
LeonardoAi is an Australian startup promoting a Senior iOS Engineer role with opportunities to shape creative AI tools. The position emphasizes collaboration, technical excellence, and a supportive culture. Benefits include flexible work, professional growth, and impactful projects. The company highlights innovation, inclusivity, and a strong developer experience.
Software Engineering Intern (Summer 2026)
Company: Dropbox
Location: Poland
Posted Dec 10, 2025
This job posting outlines a Software Engineering Intern role at Dropbox for Winter 2026 or Spring 2027 graduates, detailing responsibilities like developing high-impact projects, collaborating with teams, and receiving mentorship. It highlights opportunities for professional growth, virtual collaboration, and compensation details.
Sales Enterprise Client Account Executive - Higher Education, Social Impact
Company: Blackbaud
Location: USA
Posted Dec 10, 2025
This job description outlines a sales role requiring experience in SaaS CRM/ERP software sales within Higher Education. Responsibilities include managing sales cycles, cross-selling, and building client relationships. The position offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, 401k, and parental leave.
Onboarding Specialist
Company: PLACE Corporate Careers
Location: USA
Posted Dec 10, 2025
Transactly is expanding their Account Management Team with an Onboarding Specialist role, emphasizing exceptional service, white-glove experiences, and collaboration across teams to ensure client success. The position requires 2+ years of client-facing experience, strong communication skills, and a service-first mindset, with competitive compensation and professional growth opportunities.
Senior Product Marketing Manager - Growth
Company: Dropbox
Location: USA
Posted Dec 10, 2025
This job description outlines a Senior Product Marketing Manager role focused on growth strategies, customer insights, onboarding lifecycle, experimentation, monetization, and cross-functional collaboration. It details responsibilities and requirements for a B2B SaaS product marketing position with specific compensation ranges.
Sales Engineer
Company: Pipe17
Location: USA
Posted Dec 10, 2025
This job description highlights a Sales Engineer role focused on driving complex deals to success through technical problem-solving, customer-facing presentations, and strategic collaboration with Account Executives. The position emphasizes influencing technical decision-makers, navigating complex organizations, and delivering solutions that align with enterprise commerce ecosystems.
Staff Platform Manager - Suspensions, Appeals & Enforcements
Company: Airbnb
Location: USA
Posted Dec 10, 2025
Airbnb's Payments Risk and Compliance role focuses on enhancing post-payment experiences, ensuring safety, and reducing fraud while balancing customer satisfaction and operational efficiency.
Product Manager - New Guest Experience
Company: Airbnb
Location: USA
Posted Dec 10, 2025
This job posting describes a Product Manager role at Airbnb focusing on driving growth through innovative product strategies, cross-functional collaboration, and optimizing guest experiences. The position requires 8+ years of experience in consumer growth and marketing technology, with emphasis on SEO, AI visibility, and cross-functional leadership.