Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Business Analyst in Banking sector (French speaking) (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 10, 2025
This role involves working with clients to drive innovation and career growth, requiring technical expertise and collaboration skills. The position emphasizes long-term relationships, global collaboration, and professional development opportunities within IBM's ecosystem.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity at IBM Consulting focusing on collaboration with global clients, digital transformation, and career growth. It highlights roles in recruitment, process analysis, and innovation within a supportive ecosystem.
Package Consultant - STUDENT CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This job description highlights opportunities for professional growth, collaboration with industry visionaries, and innovation in technology solutions. It emphasizes career development, client relationships, and a culture of continuous learning and empathy.
Technical Support Professional
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description outlines a remote support engineer role requiring expertise in Linux storage systems, Kubernetes, and Ceph/OpenShift technologies. Responsibilities include providing technical support to enterprise customers, collaborating with engineers to develop solutions, contributing to knowledge bases, and ensuring customer satisfaction through effective communication and problem-solving. The position emphasizes teamwork, troubleshooting skills, and experience with specific technologies.
AI Engineer
Company: Leonardo.Ai
Location: Australia
Posted Dec 10, 2025
This job posting highlights opportunities to work on cutting-edge generative AI projects, collaborate in a collaborative environment, and contribute to impactful creative tools. The role offers growth, flexibility, and a culture focused on innovation and inclusivity.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines an Operations Buyer role at IBM with responsibilities including procurement operations, vendor management, and client collaboration. It emphasizes opportunities to lead in technology innovation, solve complex problems, and utilize procurement skills. The position requires 13+ years of experience, strong communication abilities, and ERP tool proficiency.
Consultor(a) SAP SD
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This role involves working with clients on SAP SD processes, emphasizing career growth and technical expertise in hybrid cloud and AI initiatives. The position highlights collaboration with global clients, innovation in technology adoption, and professional development opportunities within IBM's ecosystem.
Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a role focused on digital engineering, client collaboration, and process improvement. It emphasizes skills in business analysis, technology integration, and delivering real business value through strategic solutions and innovation.
Platform Developer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The text describes a Platform Developer role at IBM Client Engineering, emphasizing collaboration with clients on innovative solutions, career growth opportunities, and a supportive work environment. It highlights responsibilities involving hybrid cloud and AI technologies, technical leadership, and cross-functional teamwork. The role requires skills in cloud expertise, value communication, and technical problem-solving, with a focus on delivering enterprise-scale solutions and client satisfaction.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.
Senior Product Manager - MetaMask (Assets)
Company: Consensys
Location: USA
Posted Dec 10, 2025
Consensys, a leading blockchain company, focuses on innovation in web3 through products like MetaMask. They aim to make decentralized web accessible, offering impactful roles in product management with opportunities to shape the future of blockchain technology.
Customer Success Engineer
Company: IBM
Location: CORAL GABLES, US
Posted Dec 10, 2025
This text describes a career opportunity at IBM Software focusing on customer success engineering roles. It highlights the team's expertise in transforming customer challenges into industry-leading solutions, emphasizing cloud-native AI-powered software development. The role involves managing infrastructure and security lifecycle, driving customer adoption of HashiCorp tools, and ensuring timely renewals. Requirements include technical expertise in cloud and DevOps, strong communication skills, and experience with HashiCorp tooling.