Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Mid Market - Account Executive
Company: Assent
Location: Canada
Posted Dec 07, 2025
Assent is a fast-growing technology company that provides supply chain sustainability management solutions for complex manufacturers. They aim to bring transparency, sustainability, and fairness to the global community. The company is seeking an Account Executive to help achieve growth objectives by developing relationships with clients, prospecting new logos, and managing a complex sales cycle.
Microsoft 365 Operations Engineer
Company: EVERSANA
Location: USA
Posted Dec 07, 2025
EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company offers a Microsoft 365 Operations Engineer role focused on administering, optimizing, and supporting Microsoft 365 services.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
This job posting highlights a technical leadership role at a fast-growing SaaS company focused on AI-driven product development. The position emphasizes innovation, system design, and collaboration with global sports brands, offering opportunities to shape AI workflows and deliver measurable impact through technical leadership and team growth.
New Business Account Executive
Company: Twilio
Location: Remote
Posted Dec 07, 2025
The job posting is for a Senior New Business Account Executive at Twilio in India. The role involves acquiring new logos, building sales strategies, and working closely with executives and teams. The ideal candidate should have proven sales success, knowledge of the Indian market, and strong communication skills.
Backend Tech Lead – .Net / C#
Company: Varicent
Location: Mexico
Posted Dec 07, 2025
The job description highlights a role in a innovative tech team focused on developing cutting-edge solutions with modern tools. It emphasizes collaboration, remote flexibility, and career growth opportunities within a supportive and results-driven environment.
Senior Statistical Programmer (Pharma/CRO)
Company: MMS
Location: India
Posted Dec 07, 2025
MMS is an award-winning data-focused clinical research organization that values its employees and fosters a supportive, innovative work environment. The company supports the pharmaceutical, biotech, and medical device industries with its proven scientific approach to complex trial data and regulatory submission challenges. MMS offers exciting opportunities for career advancement and is looking for experienced professionals with strong programming skills and knowledge of drug development.
Manager, Software Engineering - Creation Engine
Company: Figma
Location: Remote
Posted Dec 07, 2025
The text describes Figma's Creation Engine teams, which work on core technologies for Figma's realtime browser-based products. The Client Testing Observability and Performance (CTOP) team focuses on making it easy for client developers to prevent, detect, and resolve performance and quality problems. The role involves managing a team of engineers, partnering with leadership, and building a culture of great work.
Director - Clinical Operations
Company: Alma
Location: Remote
Posted Dec 07, 2025
The Director of Clinical Operations role is a strategic and operational leader responsible for ensuring scalable and compliant clinical operations. The role involves leading internal auditing systems, developing operational compliance KPIs, ensuring operational frameworks align with regulations, and collaborating with cross-functional leaders. The position requires 10+ years of experience in operations management and leadership, with a strong track record of integrating technology into operational workflows and documentation practices.
Product Designer - Onchain Trading
Company: Kraken
Location: Remote
Posted Dec 07, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The company is fully remote with a diverse team of industry pioneers.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive Stories experiences for leading global sports brands. The role involves leading a team of engineers to build and scale ClipCrop, an AI-first product that automatically generates high-quality video clips from long-form content. The ideal candidate should have technical leadership experience, end-to-end problem ownership, practical problem-solving skills, clear communication, ownership and accountability, flexibility, product sense, and an AInative mindset.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes efficiently.
Services Technician
Company: Insight
Location: USA
Posted Dec 07, 2025
This job posting highlights a Services Technician role with remote work flexibility, competitive salary, and opportunities for career growth. The company emphasizes its strong reputation, innovative technology, and commitment to employee well-being through benefits like remote work flexibility and core values of Hunger, Heart, and Harmony.