Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Security Consultant - Opswat
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a cybersecurity role at IBM Consulting, focusing on Opswat integration, client collaboration, and compliance. It requires a bachelor's degree, 25 years of experience, and expertise in secure content management.
Service Designer - Public Sector
Company: IBM
Location: Leicester, GB
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires designing end-to-end service journeys, facilitating understanding of user experiences, and embedding design practices within organizations. The role emphasizes long-term career growth, collaboration, and making meaningful changes for clients.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves managing client engagements, relationships, and operations support, with a strong emphasis on thought leadership, analytics, and driving productivity and efficiency.
Business Intelligence and Analytics Senior Managing Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves deploying modern SAP Analytics Reporting offerings, working directly with customers, leading project teams, and supporting sales activities. The candidate should have strong experience managing SAP Analytical and Reporting workstreams, proven experience leading full lifecycle implementation projects, solid knowledge in FP&A, and hands-on experience with SAP Analytics technologies.
Software Developer - Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job posting seeks an experienced Data Developer with expertise in Data Engineering, ETL, ELT, DataStage, PL/SQL, and Java. The role involves designing, developing, and maintaining scalable applications, integrating with messaging systems, and contributing to modernization initiatives using AI-driven approaches.
Application Architect - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek an experienced Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.
Salesforce Technical Architect - Public Sector (State and Local Govt)
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes a role within IBM's Salesforce Practice team, focusing on State & Local Government clients. The position involves shaping and proposing innovative solutions using Salesforce, IBM Consulting AI, and Asset-based capabilities. The role requires deep platform expertise, understanding of client needs, and procurement processes. Responsibilities include collaborating with teams, designing solutions, delivering presentations, leading discovery sessions, providing expertise on best practices, and mentoring junior resources.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The role is an Application Developer position at IBM Consulting Client Innovation Centers Delivery Centers. The developer will lead cloud application development and deployment for clients using AWS methodology, tools, and best practices. Required skills include Java 8+, SpringBoot, Rest API, Docker, and cloud exposure (AWS, GCP, Azure). Preferred skills include creative problem solving and good communication.
Software Development manager-Python & AI Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet clients' demands. The role involves leading a team of engineers to design and develop AI-based features, optimize existing products, and drive out-of-box performance for key workloads. The position requires strong leadership skills, technical expertise, and a track record of delivering complex projects.
Service Designer
Company: IBM
Location: Manchester, GB
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with clients globally to improve hybrid cloud and AI journeys. The Service Designer role focuses on designing end-to-end service journeys, facilitating understanding of user experiences, embedding design practices, and working with user researchers to shape holistic user experiences.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic engagement.
Consultor SAP TM
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, collaboration, and working with visionaries across industries. It highlights the importance of curiosity, continuous learning, and challenging the norm to drive innovation and impact. The role of an SAP TM Consultant is also mentioned, emphasizing client-centric solutions, expertise in SAP Transportation Management, and continuous improvement.