Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Microsoft .NET Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It emphasizes the importance of curiosity, continuous learning, and the use of Microsoft technologies in software development. The role involves working in client innovation centers and delivery centers, with a preference for candidates with a bachelor's degree and experience in .NET development.
SAP S/4HANA Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as an SAP consultant, highlighting the role's responsibilities, required skills, and desired attributes. It emphasizes the importance of long-term relationships, collaboration, and continuous learning in the role.
Technical Support Representative- Network Detection and Response
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The role involves working with clients on hybrid cloud and AI projects, monitoring network threats, and collaborating with security teams. It requires technical expertise in NDR tools and cybersecurity.
Oracle EPM Finance Cloud Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves implementing, configuring, and optimizing Oracle EPM Cloud solutions, working with clients, and integrating with enterprise systems.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
Federal Associate Consultant (Rocket Center, WV)
Company: IBM
Location: Rocket Center, US
Posted Dec 04, 2025
The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. The role involves solving complex business problems, collaborating with clients, and driving innovation using IBM's technology platforms and strategic partners.
IBM Storage Software products
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes the Chksnap script, a diagnostic tool for IBM Storage Software products. It mentions the tool's compatibility with various operating systems and its integration with other IBM software like Storage Scale, Storage Scale System, Copy Services Manager, and Storage Insight. The text also highlights the required education and technical expertise for the role, including Salesforce CSP, PuTTY, and Enhanced Customer Data Repository (ECuRep).
Software Engineer - Go or Java, Python, Docker, Kubernetes
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically on the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position requires designing, prototyping, and implementing features and tools while collaborating with various teams and stakeholders. The ideal candidate should have a strong backend focus, experience with modern programming languages and frameworks, and a cloud-native mindset.
Value Process and Governance Consultant (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Value Process & Governance specialist. The role involves establishing governance frameworks, standardizing processes, and ensuring strategic alignment of AI and automation initiatives with client goals. The position offers individual career growth, access to trainings, and the chance to work on impactful projects with a global network of clients.
Process Analyst – Insurance Claims
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the IBM BPO division. It highlights the role's focus on accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. The position involves working with clients globally, collaborating with visionaries across industries, and leveraging IBM's technology platforms. The text also mentions the importance of curiosity, continuous learning, and long-term career growth within the company.
(Kaohsiung) Application Developer-Mobile
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
IBM Consulting offers a career focused on hybrid cloud and AI innovation, emphasizing collaboration, continuous improvement, and technical expertise in areas like Java and mobile solutions.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.