Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Data Engineer - Public Sector
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and work-life balance support. The role requires designing and implementing advanced data engineering solutions using Big Data technologies, AWS tools, and Agile practices.
Package Specialist-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires ownership, high-quality delivery, technical guidance, and effective teamwork. Preferred qualifications include a Master's degree, experience with SAP Ariba modules, and knowledge of ServiceNow and Azure tools.
Senior Data Scientist - Simulation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Data Scientist specializing in simulation modeling. The role involves building advanced simulation frameworks, applying machine learning techniques, and collaborating with cross-functional teams to transform complex datasets into actionable insights. The position requires a strong background in mathematics, statistics, and computer science, along with experience in agile environments and predictive analytics tools.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Shenzhen, CN
Posted Dec 04, 2025
The role involves leading the implementation and configuration of SAP Materials Management (MM) module in a brownfield environment on RISE with SAP. Responsibilities include end-to-end Procure to Pay processes, customizing MM functionalities, conducting workshops, overseeing testing phases, providing expert guidance, documenting strategies, and staying updated with SAP innovations. Required skills include a Bachelors degree, 4+ years of SAP MM experience, strong communication skills, and familiarity with Agile methodologies.
Account Technical Leader
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The role of a Technical Account Manager at IBM involves being a trusted advisor with deep technical expertise, working with clients to craft solutions for their technology challenges. The position requires strong leadership, strategic thinking, and business influence skills to orchestrate resources and bring solutions to life. Excellent onboarding, ongoing development, and a collaborative sales environment support positive impact and career advancement.
Package Consultant-SAP FIN PS-Capital Accounting
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a supportive culture focused on career growth and development. The Package Consultant role at IBM requires expertise in SAP FICO with India Localization, including configuration, training, and project management skills.
Security Consultant - Incident Manager
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the role of an Incident Manager. It emphasizes the importance of technical expertise, problem-solving skills, and continuous improvement in managing major incidents across global clients.
Apptio Sales Development Rep (Italian Speaking)
Company: IBM
Location: London, GB
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a sales development role at Apptio, an IBM company. The role involves prospecting, qualifying leads, delivering sales presentations, and collaborating with field sales. The ideal candidate should have experience in SaaS sales development, strong communication skills, and the ability to work independently in a fast-paced environment.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines a Product Manager role for IBM webMethods Hybrid Integration, focusing on pricing strategy, revenue management, sales enablement, and strategic initiatives. The role requires 5+ years of experience in product management, pricing, licensing, and enterprise software, along with strong analytical, financial modeling, and communication skills.
Analista de Operaciones
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes a role involving managing and closing customer claims, updating assigned portfolios, and identifying process efficiencies to minimize times and quality errors. It requires a technical diploma, 6 months to 1 year of similar experience, and basic knowledge of office tools like Excel, Word, and PowerPoint.
Incident Response Consultant-Digital Forensics & Incident Response
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the need for strong communication skills, security knowledge, and experience in incident response and threat intelligence. The role involves monitoring security alerts, leading incident response, conducting investigations, and staying updated on cyber threats.
Field Marketing Manager - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Field Marketing Manager position at HashiCorp, a company that creates AI-powered cloud-native software solutions. The role involves building regional and account-based marketing campaigns, executing field marketing activities, and collaborating with various teams. The ideal candidate should be passionate, detail-oriented, and able to work in a fast-paced environment.