Customer Success Jobs
980,236 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Director of Fraud Solutions
Company: FNA
Location: Remote
Posted Dec 02, 2025
The Director of Fraud Solutions role at FNA is a fully remote position leading the development and implementation of antifraud solutions to protect consumers and financial institutions from payment fraud and scams. The role involves shaping the future of fraud prevention, collaborating with cross-functional teams, and driving business growth while making a tangible positive impact in the fight against financial crime.
Product Marketing Manager - Lifecycle/CRM
Company: Goodnotes
Location: Asia,Europe
Posted Dec 03, 2025
The role of Product Marketing Manager for Lifecycle at Goodnotes involves owning the user journey narrative, partnering with CRM and product teams, and driving revenue through targeted campaigns and copywriting. The ideal candidate should have 5+ years of experience in product marketing, strong analytical skills, exceptional copywriting abilities, and experience with AB testing frameworks.
Senior Technical Program Manager - Security
Company: OpenAI
Location: USA
Posted Dec 03, 2025
OpenAI is seeking a Senior Technical Program Manager to lead cross-functional security, privacy, and compliance initiatives. The role involves driving critical security programs, collaborating with various teams, establishing scalable frameworks, and ensuring privacy and security requirements are met. The ideal candidate should have 10+ years of experience in leading complex technical programs, be deeply fluent in engineering systems, security controls, and regulatory expectations, and thrive in high-trust environments.
Technical Account Manager 3
Company: Twilio
Location: Remote
Posted Dec 03, 2025
This job posting seeks a Technical Account Manager with experience in customer success and technical support, requiring skills in API troubleshooting, cloud solutions, and cross-team collaboration. The role offers remote work from Colombia with competitive benefits and opportunities for professional growth.
Junior Account Manager
Company: WeLearn
Location: Philippines
Posted Dec 03, 2025
WeLearn is a fast-growing startup founded by former Google and Facebook strategists. They partner with content creators and influencers to support their businesses. The company is looking for talented and driven individuals to join their team. The internship offers structured onboarding, mentorship from founders, and the opportunity to work in an early-stage tech startup environment.
Senior Property Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates offers a dynamic role with competitive benefits and growth opportunities for experienced property claims examiners. The position emphasizes exceptional service, team collaboration, and professional development within a forward-thinking organization.
Account Executive - Private Equity
Company: Aleph
Location: USA
Posted Dec 03, 2025
Aleph is an AI-native platform for financial planning and analysis, showcasing strong growth through product innovation and customer success. The company, backed by top VCs and working with major clients, is hiring a Private Equity-focused Account Executive to expand its sales motion. The role offers uncapped commission, end-to-end funnel ownership, and collaboration with leadership teams. Aleph emphasizes a strong PMF, organized processes, and a commitment to diversity and inclusion.
Mid-Market Account Executive
Company: HubSpot
Location: UK
Posted Dec 03, 2025
The role of a MidMarket UKI Account Executive at HubSpot involves leveraging inbound and outbound selling strategies to identify and close new business opportunities. The position requires strong communication and interpersonal skills, proficiency in virtual sales presentations, and experience in SaaS environments. The role offers flexible work arrangements and the opportunity to contribute to HubSpot's mission of driving client success and business growth.
Solutions Engineer
Company: First Advantage
Location: Remote
Posted Dec 02, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Solutions Engineer role supports the Sales team, working with cross-functional teams to ensure smooth client onboarding, fast delivery, and successful customer outcomes.
Pooled Customer Success Manager - SMB
Company: Muck Rack
Location: Remote
Posted Dec 03, 2025
The role of Pooled Customer Success Manager involves leading critical activities across the customer lifecycle to drive adoption, retention, and satisfaction for SMB customers. Success will be measured by managing high volumes of customer cases, contributing to team retention goals, providing ideas to streamline processes, and demonstrating adaptability in a dynamic environment. The ideal candidate has 1+ years in a customer-facing role, experience with CRMs, strong communication skills, and a collaborative mindset.
Sr Staff Software Engineer - QA
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.
Vice President of Sales
Company: Panoptyc
Location: USA
Posted Dec 03, 2025
Panoptyc is seeking a Vice President of Sales to help scale the company from $0 to $300M ARR over the next 5 years. The role involves leading and building a high-performing sales team, closing enterprise and midmarket deals, expanding into adjacent retail verticals, and driving customer success. The ideal candidate has 8+ years of SaaS technology sales experience, a proven track record of building or scaling sales teams to $10M+ ARR with 75%+ YoY growth, and a player-coach mentality.