Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Software Engineer, Cloud - Sustaining Engineering
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Sustaining Engineering to work on Linux-based software-defined infrastructure and applications, covering various layers of the stack. The role involves troubleshooting, fixing issues, and collaborating with upstream communities.
Solutions Engineer
Company: Smartcat
Location: Remote
Posted Nov 20, 2025
This text describes the role of a Solutions Engineer at Smartcat, emphasizing their responsibilities as technical leaders in presales and postsales journeys. It highlights collaboration with cross-functional teams, driving product growth, and delivering scalable solutions aligned with customer business needs. The role requires expertise in technical presales, AI technologies, and enterprise systems, with opportunities to influence product development and strengthen customer relationships.
Customer Success Director
Company: First Advantage
Location: UK
Posted Nov 20, 2025
First Advantage is seeking a remote Customer Success Director located in the UK. The role involves growing revenue in strategic accounts through sales of First Advantage products and solutions. The position requires developing account plans, maintaining service levels, and providing superior customer service.
Public Sector Account Executive
Company: EDB
Location: Remote
Posted Nov 20, 2025
The role is for a Public Sector Account Executive in Germany, responsible for developing and executing sales plans, generating new ARR license revenue, and building strong relationships with key decision makers in the Public Sector and Government markets. The candidate should have 5+ years of enterprise software sales experience in the Public Sector and Government verticals, a track record of successful selling, and strong communication and presentation skills.
Vice President of Marketing
Company: DAS Health
Location: USA
Posted Nov 20, 2025
DAS Health is seeking a strategic and execution-driven marketing leader to accelerate growth and strengthen brand leadership in the healthcare vertical, with a focus on senior living and ambulatory organizations. The role involves developing and executing a marketing strategy, driving demand generation, leading a marketing team, and ensuring operational accountability. The ideal candidate has 10+ years of B2B marketing experience, proven success in leadership roles, and proficiency in marketing automation and analytics tools.
Tech Lead - Storypilot
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Tech Lead - ClipCrop
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS company called Storyteller that helps companies add Instagram-style stories to their apps and sites. They are looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves setting clear goals, designing and building systems, operating what you build, prioritizing for the business, growing people and the codebase, and leveraging AI effectively.
Senior Fullstack Engineer - Observability
Company: Canva
Location: Australia
Posted Nov 20, 2025
Canva is seeking a full-stack engineer to join their Observability Insights Team, focusing on building user-facing observability tools and platform infrastructure. The role involves delivering features, building cross-telemetry applications, owning platform infrastructure, partnering with engineering customers, balancing best practices with user needs, participating in incident response, modernizing observability tooling, and mentoring team members. The ideal candidate should have strong computer science knowledge, full-stack engineering experience with React and Golang, deep observability domain knowledge, experience building user-facing applications, proficiency with observability platforms and tools, understanding of distributed systems observability, infrastructure and operations experience, strong product thinking, customer empathy, and excellent communication skills.
VP of Business Development - Healthcare
Company: Red Cell Partners
Location: Remote
Posted Nov 20, 2025
Trase Systems, co-founded in 2023 by Joe Laws and Grant Verstandig, is an AI company that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in bridging the last mile of AI adoption, driving efficiency and cost savings. Trase is a leader in AI Agent innovation and is developing mission-critical agentic applications in industries such as healthcare, oil & gas, and national security. They are seeking a VP of Business Development for Healthcare Providers with 15+ years of experience to lead commercial and operational efforts within hospitals and health systems.
Backend Engineer - Core Tech
Company: Stripe
Location: Remote
Posted Nov 20, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company is focused on increasing the GDP of the internet and provides a wide range of infrastructure services to support its products and services. Stripe values collaboration, customer obsession, and building a great customer experience for internal and external teams.
Talent Acquisition Specialist
Company: Procare HR
Location: USA
Posted Nov 20, 2025
Procare HR is seeking a Talent Acquisition Specialist for a fully remote role. The company offers comprehensive HR services and emphasizes positivity, curiosity, accountability, gratitude, and growth. The role involves talent acquisition responsibilities in a fast-paced setting, with a focus on attention to detail, organizational skills, communication, and customer service. Procare HR provides competitive salary, benefits, and a supportive work environment.
Software Engineer - L3 Support
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical seeks a Software Engineer L3 Support to contribute to open source projects, working remotely with global teams. The role involves troubleshooting, bug fixes, and collaboration with upstream communities, offering flexibility and professional growth opportunities.