Customer Success Jobs

980,626 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Senior Fullstack (MERN) Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify offers career-accelerating positions, flexible working hours, and predictable project hours. They are looking for a Senior Fullstack Developer with strong MERN stack knowledge and experience in various technologies.

Senior Fullstack Developer (React.js - Node.js)

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers remote full-time positions for senior fullstack developers skilled in Reactjs and Nodejs, with a focus on building libraries, frameworks, and low-latency applications. They provide benefits such as on-time monthly payments, predictable project hours, flex days, career-accelerating positions, and handpicked opportunities.

Senior Data Engineer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a strong reputation, with high ratings on Glassdoor and Trustpilot. Proxify is looking for a Senior Data Engineer with experience in data engineering, cloud platforms, and data governance. The role offers benefits such as on-time payments, predictable work hours, flex days, and career-accelerating positions.

Cloud Solution Architect

Company: Spaulding Ridge

Location: Remote

Posted Nov 19, 2025

The text describes a Cloud Solution Architect role with responsibilities including defining architectural direction, ensuring system integration, leading teams, and enforcing best practices. It outlines requirements for experience with cloud platforms, DevOps practices, and collaboration with stakeholders. The job offers competitive benefits and opportunities for impactful work, emphasizing innovation and professional growth.

Sr Manager-Software Engineering-EDI

Company: American Specialty Health Incorporated

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Sr Manager Software EngineeringEDI for American Specialty Health's IT department, emphasizing remote work requirements, technical qualifications, and project management responsibilities. The role involves leading software development initiatives, ensuring compliance with healthcare standards, and managing team performance in a hybrid work environment.

Sales Development Representative

Company: Dscout

Location: Remote

Posted Nov 19, 2025

Dscout is a flexible experience research platform that helps leading brands like Sonos, Spotify, Duolingo, and Best Buy capture in-context insights from high-quality participants. They are expanding their team and seeking a Sales Development Representative to work with innovative companies, build sales funnels, and advance qualified leads through the sales pipeline. Dscout offers a competitive compensation package, benefits, education stipend, and remote work stipend.

Senior Java Backend Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive environment for remote full-time jobs, with a focus on career growth and success.

Vice President of People Operations & Talent Acquisition

Company: Modern Health

Location: Remote

Posted Nov 19, 2025

The Vice President of People Operations and Talent Acquisition will lead the People Team, oversee compensation, benefits, payroll, and HRIS, drive talent acquisition strategies, and champion diversity, equity, and inclusion. The role requires 10+ years of HR experience, expertise in compensation and talent acquisition, and a passion for Modern Health's mission.

Senior AI Engineer

Company: Podium

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Senior AI Engineer to develop and scale an AI Agent platform for customer interactions. It outlines responsibilities, required experience, and benefits including healthcare, vacation time, and professional development opportunities.

Senior Software Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is expanding its ads organization with opportunities across multiple teams, emphasizing innovation, growth, and inclusive culture. The role involves developing ad formats, enhancing user experiences, and collaborating with cross-functional teams. Benefits include comprehensive healthcare, flexible work arrangements, and equity opportunities.

Senior Product Marketing Manager

Company: Menlo Security

Location: USA

Posted Nov 19, 2025

Menlo Security is a well-funded company with a mission to enable secure connections and collaboration. They are growing rapidly and seeking passionate, ethical, and service-oriented talent. The company offers a competitive compensation package and values collaboration, inclusivity, and creativity.

Lead Product Marketing Manager - Margin Trading

Company: Kraken

Location: Remote

Posted Nov 19, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer advanced trading products and prioritize security, education, and client support. The company values diversity, inclusion, and equal opportunity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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