Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Accounts Receivables Professionals
Company: IBM
Location: Naga City, PH
Posted Dec 19, 2025
This job description outlines a Senior Deduction Management Analyst role at IBM, emphasizing responsibilities in order management, customer masterdata, credit management, and collaboration with clients. It highlights required skills in finance, accounting software, and teamwork, while promoting a dynamic work environment focused on innovation and problem-solving.
Solutions Engineer (Hebrew Speaker)
Company: Twilio
Location: USA
Posted Dec 18, 2025
This job posting highlights a Solutions Engineer role at Twilio, focusing on technical presales, customer success, and innovation. It outlines responsibilities, qualifications, and benefits including competitive pay and remote work options.
Senior Professional Services - Technical Architect
Company: GitLab
Location: USA
Posted Dec 18, 2025
This job description outlines the role of a Senior Professional Services Technical Architect at GitLab, emphasizing technical leadership, customer engagement, and DevSecOps expertise. It highlights responsibilities such as designing architectures, leading migrations, and mentoring teams, while also detailing required skills and the company's focus on innovation and customer success.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 19, 2025
This text describes a role at IBM's Talent Acquisition team focusing on managing the offer process with emphasis on collaboration, communication, and career growth. It highlights the importance of teamwork, innovation, and organizational skills in a fast-paced environment while showcasing IBM's commitment to excellence and global impact.
Application Developer - Cloud FullStack - New South Wales - 17 Months FTH
Company: IBM
Location: SYDNEY, AU
Posted Dec 19, 2025
IBM is a leader in global transformation, offering career opportunities in tech innovation. The role involves developing applications and collaborating with teams to drive digital reinvention and competitive advantage.
Application Architect-Google Cloud
Company: IBM
Location: Segrate, IT
Posted Dec 19, 2025
This text describes a Software Developer role at IBM Consulting, highlighting opportunities for career growth, collaboration with global clients, technical expertise in hybrid cloud and AI, and professional development. It emphasizes innovation, strategic partnerships, and a supportive work environment.
Sr. Marketer - Growth
Company: Blackbaud
Location: Remote
Posted Dec 19, 2025
This job posting seeks a Sr Growth Marketer to lead growth marketing efforts for nonprofit fundraising, focusing on innovative programs, data-driven strategies, and cross-functional collaboration. The role emphasizes generating qualified pipeline, analyzing market trends, and working in a remote-first environment with competitive compensation and benefits.
Senior Product Marketing Manager Cloud Security
Company: Tenable, Inc.
Location: Columbia
Posted Dec 18, 2025
Tenable is a leading cybersecurity company with global reach, offering impactful roles like Senior Product Marketing Manager. The job emphasizes collaboration, innovation, and technical expertise in cloud security, with opportunities to shape product strategies and engage with industry communities.
Event Experience Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 19, 2025
The text describes a role for an Event Strategist, outlining responsibilities such as developing event strategies, managing budgets, and collaborating across teams. It details required education, technical expertise, and preferred qualifications, emphasizing project management, communication skills, and experience with event technologies.
Presales Architect - Trust, Identity and Compliance
Company: Twilio
Location: Ireland
Posted Dec 18, 2025
This job posting seeks a Presales Architect at Twilio with expertise in complex solutions and cross-functional collaboration. Responsibilities include designing multi-product solutions, influencing product strategy, and supporting sales teams. Qualifications require presales experience, identity verification knowledge, and strong communication skills. The role is remote with 20% travel and offers competitive benefits.
Presales Architect - Voice AI, CPaaS, Contact Center
Company: Twilio
Location: UK
Posted Dec 18, 2025
This job posting outlines a Presales Architect role at Twilio, requiring expertise in complex solution design, stakeholder collaboration, and cross-functional teamwork. The position emphasizes influencing product strategy, mentoring teams, and delivering technical wins through multiproduct solutions.
Senior ERP Project Manager
Company: IBM
Location: Chicago, US
Posted Dec 19, 2025
IBM Consulting promotes a career focused on global client collaboration and innovation, emphasizing roles like Client Project Manager for SAP implementations. Responsibilities include stakeholder engagement, contract management, and leadership in a supportive environment with opportunities for growth and impactful solutions.