Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Claims Team Lead - Auto/Property
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a motivated Team Lead with leadership and tech expertise. The role offers competitive benefits, remote work flexibility, and opportunities to drive innovation in insurance technology.
Senior Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description highlights a Senior FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, lead impactful projects, and contribute to high-growth initiatives. Responsibilities include cross-functional collaboration, quality standards, and oncall rotations, with requirements focusing on expertise in Ruby on Rails, React, and large-scale web development.
Senior Manager - Revenue Enablement
Company: Myriad360
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior Manager of Revenue Enablement role requiring expertise in operationalizing training programs, cross-functional collaboration, and onboarding initiatives. The position emphasizes operational excellence, continuous improvement, and alignment with sales processes, while highlighting company values and benefits.
Engineering Manager - Tax Platform
Company: Airbnb
Location: USA
Posted Dec 18, 2025
This job posting seeks an Engineering Manager to lead a team, collaborate with cross-functional teams, and ensure compliance with tax regulations. The role involves strategic planning, team development, and fostering an inclusive work environment.
Senior Program Director - TTP
Company: Movement Strategy
Location: USA
Posted Dec 18, 2025
This job posting highlights a Senior Program Director role with remote flexibility, competitive pay, and a focus on collaboration and innovation. The company emphasizes diversity, professional growth, and a supportive work environment with benefits like health coverage, retirement plans, and remote work flexibility.
Litigation Claims Examiner - Rideshare
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a Rideshare Bodily Injury Litigation Resolution Specialist with expertise in managing litigated cases. The role emphasizes collaboration with teams, technology integration, and resolving claims efficiently. The job description highlights competitive benefits like health insurance, remote work flexibility, and professional development opportunities, portraying an innovative and supportive work environment.
Administrative Business Partner
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a role for an Administrative Business Partner supporting Dropbox's AI division, emphasizing proactive collaboration, operational leadership, and strategic execution. The position requires managing complex calendars, coordinating travel and events, and maintaining administrative excellence while balancing high-level priorities. Ideal candidates should demonstrate resourcefulness, adaptability, and strong communication skills in a fast-paced environment.
Senior Implementation Consultant
Company: eClinical Solutions
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to impact healthcare through clinical data solutions, offering career growth in a fast-growing company with a strong culture and recognition as a top workplace. The role involves consulting, implementation, and collaboration with clients and teams to optimize data strategies and deliver innovative solutions.
Senior Product Marketing Manager
Company: CareMessage
Location: USA
Posted Dec 18, 2025
CareMessage, a nonprofit focused on health equity, seeks a Senior Product Marketing Manager to advance their mission. The role involves shaping product messaging and collaborating across teams to drive adoption and impact.
Enablement Technical Lead
Company: Consensys
Location: USA
Posted Dec 18, 2025
Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Linea, focusing on making decentralized web accessible. The job opportunities emphasize collaboration, technical expertise, and impactful projects within a dynamic team environment.
Field Marketing Manager
Company: Elicit
Location: USA
Posted Dec 18, 2025
This job posting seeks a Field Marketing Manager to establish and lead Elicits field marketing function, collaborating with sales and cross-functional teams to design programs driving pipeline growth. The role requires 3.5 years of B2B marketing experience, strong project management skills, and an entrepreneurial mindset, with competitive compensation including equity and comprehensive benefits.
Director - Sales Executive: CCaaS
Company: TTEC Digital
Location: UK
Posted Dec 18, 2025
TTEC Digital emphasizes creating exceptional customer experiences through digital transformation and CCaaS solutions. The company highlights its global partnerships, innovative technology, and commitment to employee empowerment, while seeking a Sales Director to drive revenue and deliver transformative outcomes for clients.