Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Customer Success Manager
Company: Saviynt
Location: Germany
Posted Dec 18, 2025
Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a Sr Customer Success Manager to build customer relationships, align solutions with business goals, and ensure product adoption. The role involves strategic advisory, relationship development, and cross-functional collaboration. Saviynt emphasizes growth, innovation, and diversity in a positive work environment.
English Technical Support Agent
Company: 5CA
Location: Colombia,Costa Rica,El Salvador,Guatemala
Posted Dec 18, 2025
This job posting outlines a Technical Support Agent role with international team collaboration, technical requirements, and benefits like remote work flexibility and career development opportunities.
ETL Developer (Pentaho & AWS Glue)
Company: Capstone Integrated Solutions
Location: USA
Posted Dec 18, 2025
Capstone Integrated Solutions seeks a Cloud ETL Developer with Pentaho and AWS Glue experience. The role involves converting ETL processes and working in a customer-focused, growth-oriented culture with remote work benefits.
Legal Operations Lead - CLM & Technology
Company: Figma
Location: USA
Posted Dec 18, 2025
This job description outlines a Legal Operations role at Figma requiring expertise in legal tech tools, cross-functional collaboration, and process optimization. The position emphasizes innovation, scalability, and alignment with company growth, while offering competitive benefits and career development opportunities.
English Customer Support Agent
Company: 5CA
Location: Indonesia,Philippines,Sri Lanka,Viet Nam
Posted Dec 18, 2025
This job posting describes a remote Customer Support Agent role with requirements for language proficiency, technical skills, and location. It outlines benefits like flexible work arrangements, international team collaboration, and professional development opportunities.
Staff Data Scientist - Growth / Care
Company: Grow Therapy
Location: USA
Posted Dec 18, 2025
This job description highlights a Data Scientist role focused on AI strategy, user insights, and growth initiatives with opportunities for impactful cross-functional work.
Lead Counsel - Community Trust
Company: Airbnb
Location: USA
Posted Dec 18, 2025
Airbnb seeks a legal professional to contribute to policy and safety initiatives, emphasizing innovation and global impact in a dynamic environment.
(Associate) Visual Designer
Company: Buildout
Location: USA
Posted Dec 18, 2025
The text describes Buildout as a CRE software company with a strong team and innovative solutions. It highlights a job opportunity for a designer with competitive compensation and benefits, emphasizing collaboration, growth, and a supportive work environment. The company promotes its mission to transform CRE tech and values diverse, driven teams.
Business Systems Analyst
Company: ExtraHop
Location: USA
Posted Dec 18, 2025
This job posting describes a Business Systems Analyst role with responsibilities including requirements gathering, application support, and agile team collaboration. It outlines qualifications and salary details for an entry-level position in IT applications maintenance.
Sales Operations Lead
Company: Airbnb
Location: USA
Posted Dec 18, 2025
This job description highlights a strategic Sales Operations Lead role at Airbnb, emphasizing cross-functional collaboration, data-driven strategies, and global impact. The position requires 10+ years of experience in sales operations and offers opportunities for influence and innovation. Airbnb's commitment to inclusion and disability accessibility is also emphasized.
Senior Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior FullStack Product Engineer role at Dropbox's DocSend team, emphasizing responsibilities like leading projects, collaborating with cross-functional teams, and driving innovation. The position highlights opportunities for high impact and growth in a fast-paced environment with a focus on scalable solutions and AI-enabled features. Requirements include extensive experience in software engineering and specific technical skills.
Presales Architect - Trust, Identity and Compliance
Company: Twilio
Location: UK
Posted Dec 18, 2025
This job posting outlines a Presales Architect role at Twilio requiring expertise in complex solutions, cross-functional collaboration, and technical domains like identity verification and compliance. It highlights responsibilities such as scoping solutions, supporting sales teams, and influencing product strategy, while emphasizing qualifications in presales experience and regulatory frameworks.