Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Sales Specialist - AI
Company: Blackbaud
Location: USA
Posted Dec 18, 2025
Blackbaud seeks a Senior Sales Specialist AI to drive AI adoption in the social good sector. The role involves sales enablement, customer discovery, and product expertise. Benefits include remote work, competitive salary, and comprehensive benefits.
Content Lead and Producer (Swedish Speaker)
Company: Raketech Group Limited
Location: Malta
Posted Dec 18, 2025
This job posting seeks a passionate Content Lead to drive growth and innovation in iGaming, emphasizing high-quality content creation and cross-team collaboration. The role involves managing editorial workflows, producing multimedia content, and optimizing SEO while maintaining tonal consistency across platforms.
Product & Research Communications
Company: Runway
Location: North America
Posted Dec 18, 2025
This job description outlines a communications role focused on AI research and content creation, requiring experience in media relations and storytelling. It details responsibilities like crafting narratives, managing speaking opportunities, and collaborating across teams, while also mentioning salary ranges and diversity initiatives.
AI Architect
Company: Guidehouse
Location: USA
Posted Dec 18, 2025
This job posting seeks a Data Engineering and AI Architecture Consultant with expertise in scalable AI solutions and cloud platforms. The role requires 8+ years of experience in AI/ML and data analytics, with a focus on cloud-native technologies. The position offers competitive compensation ($1.3M-$2.16M), comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. It emphasizes technical leadership, cross-functional collaboration, and compliance with AI governance standards.
Technical Product Manager (AI-driven oncology platform)
Company: Massive Bio, Inc.
Location: USA
Posted Dec 18, 2025
Massive Bio and DUO are innovative healthtech solutions focused on improving cancer patient care through AI-driven platforms. The role of a Technical Product Manager involves leading product strategy, technical ownership, and delivery while integrating with enterprise systems. The text emphasizes measurable impact, compliance, and scalable deployments in oncology portfolios.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 18, 2025
This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.
Staff User Researcher
Company: Mozilla
Location: USA
Posted Dec 18, 2025
Mozilla's mission to build an open and free internet for all is highlighted through their work in AI, security, and user research. The job posting emphasizes collaboration, innovation, and commitment to diversity, with competitive benefits and a focus on impactful, user-centered strategies.
Account Manager - Digital Asset Solutions
Company: AlphaPoint
Location: USA
Posted Dec 18, 2025
AlphaPoint, a digital asset exchange company, seeks an Account Manager with crypto experience. Responsibilities include client management, product updates, and process development. Benefits include competitive salary and flexible work conditions.
Lead Web Engineer
Company: Green Dot Corporation
Location: USA
Posted Dec 18, 2025
Green Dot is seeking a Lead Web Engineer to develop scalable web applications using Azure and cloud-native technologies. The role emphasizes remote work flexibility, technical leadership, and collaboration with cross-functional teams. The position offers a competitive salary range and inclusive hiring practices.
Staff User Researcher
Company: Mozilla
Location: UK,Canada
Posted Dec 18, 2025
Mozilla's job posting highlights a user research role with responsibilities in strategic research and collaboration, offering competitive benefits and a commitment to diversity and innovation.
Growth Product Manager
Company: Kodify
Location: Spain
Posted Dec 18, 2025
Kodify is seeking a data-driven Growth Product Owner to lead growth initiatives across customer lifecycle stages, emphasizing experimentation, analytics, and cross-functional collaboration. The role requires expertise in conversion optimization, funnel analysis, and scalable growth systems, with competitive benefits including remote work flexibility and professional development opportunities.
Senior Infrastructure Engineer
Company: BlueVoyant
Location: USA
Posted Dec 18, 2025
This job posting seeks a Senior Infrastructure Engineer with expertise in multicloud environments to design, implement, and maintain scalable infrastructure solutions. The role involves collaboration across teams, automation of tasks, and adherence to agile practices. BlueVoyant emphasizes cybersecurity, cloud optimization, and compliance with U.S. citizenship requirements.