Cutting-Edge Technologies Jobs in USA
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Genesys Cloud Principal Architect
Company: TTEC Digital
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> This position is responsible for the oversight configuration installation and design of Genesys Cloud solutions The implementation may be a new deployment adding features or creating new integrations and flows The Genesys Cloud Principal Architect acts as a mentor on the project team and may serve as an escalation point for other delivery personnel on the project team andor Support either remotely or onsite Mentorship to teammates throughout the delivery organization is also a function of this role Traveling and working after hours is an essential part of this position The Genesys Cloud Principal Architect is also responsible for developing and documenting TTEC Digital best practices as it relates to implementing Genesys Cloud This position will work closely with vendor support to remedy any ongoing system or software problems Additionally the Genesys Cloud Principal Architect participates in vendor meetings and acts as a technical resource to the project manager or sales executives <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Demonstrate professionalism and leadership in representing TTEC Digital to customers and vendors <p> <li> <li> <p> Develop best practices around discovery and implementation of Genesys Cloud features and follow up with maintaining documentation for consumption by other TTEC team members working on Genesys Cloud implementation projects <p> <li> <li> <p> Collaborate with sales team on scoping and quoting professional services <p> <li> <li> <p> Create tools and methods to support the team and streamline implementation <p> <li> <li> <p> Provide guidance and mentorship to teammates in their pursuit of evolving their Genesys Cloud skills and expertise <p> <li> <li> <p> Act as Technical Lead on Genesys Cloud implementation projects providing guidance oversight and mentorship to other project team members in support of their implementing TTEC Digital best practice throughout the Genesys Cloud implementation project <p> <li> <li> <p> Act as resource for peers when they require assistance on projects they are leading <p> <li> <li> <p> Assess customer needs and make design recommendations to the client or to Business Analysts documenting the design and requirements <p> <li> <li> <p> Detailed understanding of integrations <p> <li> <li> <p> Identify system andor software problems and propose solutions <p> <li> <li> <p> Understand the scope of the project integrations customer requirements etc <p> <li> <li> <p> Configuration installation and testing of solutions <p> <li> <li> <p> Provide technical specifications as requested <p> <li> <li> <p> Followup on and resolve outstanding issues in a timely manner <p> <li> <li> <p> Conduct system setup as required <p> <li> <li> <p> Complete and thorough documentation via our internal ticketing process to ensure each issue has accurate tracking from problem reporting to resolution <p> <li> <li> <p> Understand systems to be able to identify problems and provide a remedy <p> <li> <li> <p> Afterhours work will be required <p> <li> <li> <p> Travel Required <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring to the Role <strong> <p> <ul> <li> <p> 1+ year experience in the Information Technologies Field <p> <li> <li> <p> 2+ years proven track record in telephony networking or IT industry <p> <li> <li> <p> Minimum 2 years Genesys Cloud installation and configuration <p> <li> <li> <p> Minimum 3 years of IVR Bot Speech Recognition telephony development and integration <p> <li> <li> <p> 3+ year experience deploying testing and supporting telephony projects in a customer facing environment <p> <li> <li> <p> Strong understanding of contact center business operations and processes <p> <li> <li> <p> Valid Genesys Cloud Certified Professional Certification <p> <li> <li> <p> Extensive knowledge and experience with Genesys Cloud <p> <li> <li> <p> Broad experience with VoIP Networking and Telecom products and solutions <p> <li> <li> <p> Wireshark Packet Capture understanding <p> <li> <li> <p> Ability to createdevelop reusable Data Actions Libraries and Architect Libraries <p> <li> <li> <p> Strong Understanding of Advanced Dialer Concepts <p> <li> <li> <p> REST understanding and familiarity <p> <li> <li> <p> Understanding of Active Directory and related services DNS DHCP Azure AWS SCIM SSO <p> <li> <li> <p> Database concepts and systems <p> <li> <li> <p> Conceptual understanding of AWS and AZURE architecture <p> <li> <li> <p> Strong understanding interdependencies of 3rd party technologies <p> <li> <li> <p> Strong understanding of AWS Lex Bot <p> <li> <li> <p> Strong understanding of Google Dialog Flow <p> <li> <li> <p> Bot Consumption and creation through architect <p> <li> <li> <p> Reusable Bot Creation <p> <li> <li> <p> Ability to build REST APIs <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $100000 to $150000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Product Marketing Manager
Company: Appen
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> About Appen <strong> <p> <p> <p> <p> Appen is a leader in AI enablement for critical tasks such as model improvement supervision and evaluation To do this we leverage our global crowd of over one million skilled contractors speaking over 180 languages and dialects representing 130 countries In addition we utilize the industrys most advanced AIassisted data annotation platform to collect and label various types of data like images text speech audio and video <p> <p> <p> <p> Our data is crucial for building and continuously improving the worlds most innovative artificial intelligence systems and Appen is already trusted by the worlds largest technology companies Now with the explosion of interest in generative AI Appen is helping leaders in automotive financial services retail healthcare and governments the confidence to deploy worldclass AI products <p> <p> <p> <p> At Appen we are purpose driven Our fundamental role in AI is to ensure all models are helpful honest and harmless so we firmly believe in unlocking the power of AI to build a better world We have a learnitall culture that values perspective growth and innovation We are customerobsessed actionoriented and celebrate winning together <p> <p> <p> <p> At Appen we are committed to creating an inclusive and diverse workplace We are an equal opportunity employer that does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> <p> <p> Position Overview <p> <p> Appen a leader in AI training solutions is searching for a Product Marketing Manager focusing on AI and Machine Learning ML This role calls for an individual who is passionate about AIML technologies and adept at promoting our AIML products through compelling positioning strategic messaging and impactful gotomarket strategies As a pivotal member ofour marketing team your mission will be to amplify the success and adoption of our AIML offerings <p> <p> <p> <p> Key Responsibilities <p> <p> Collaborate with various teams within the company to ensure a cohesive brand message and to leverage crossfunctional expertise <p> <p> Develop and execute a comprehensive content strategy that aligns with our brand values and business objectives <p> <p> Create a diverse range of content blog posts infographics video scripts newsletters eBooks and more that resonates with our target audience and drives engagement <p> <p> Manage and grow our presence on social media platforms such as LinkedIn X formerly Twitter Facebook and YouTube This includes content planning publishing and community engagement <p> <p> Keep up with industry trends and adapt content strategies to maintainrelevance and effectiveness Use analytics tools to monitor analyze and report on content and social media performance Utilize insights to optimize future strategies and campaigns <p> <p> <p> <p> Qualifications <p> <p> Portfolio of content that demonstrates exceptional writing storytelling and content creation skills across various formats and channels <strong> Required <strong> Proven experience in content marketing and social media management ideally within the technology or data services sector Strong understanding of social media trends analytics and best practices Proficiency in graphic design and video editing tools with the ability to produce visually compelling content Excellent communication and collaboration skills with a knack for working effectively across teams A proactive mindset with the ability to stay ahead of industry trends and adapt strategies accordingly Bachelors degree in marketing communications or a related field <p> <p> <p> <p> Join us at Appen where youll have the chance to shape the future of AI through engaging content and compelling social media interactions We look forward to your application and the unique perspective you will bring to our team <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> $80000 $100000 a year <p> <p> Appen is the global leader in data for the AI Lifecycle with more than 25 years experience in data sourcing annotation and model evaluation Through our expertise platform and global crowd we enable organizations to launch the worlds most innovative artificial intelligence products with speed and at scale Appen maintains the industrys most advanced AIassisted data annotation platform and boasts a global crowd of more than 1 million contributors worldwide speaking more than 235 languages Our products and services make Appen a trusted partner to leaders in technology automotive finance retail healthcare and government Appen has customers and offices globally <p><p>
Data Analyst
Company: Kaleyra
Location: USA
Posted Mar 16, 2024
Kaleyra Inc., a global group providing secure mobile communication services, is seeking a highly skilled Data Analyst for a remote position with ad-hoc in-person work in McLean, VA. The ideal candidate will have a Bachelor's degree in a quantitative field, 2+ years of data analytics experience, and proficiency in Alteryx, Tableau, and SQL. Responsibilities include managing data processes, analyzing complex datasets, collaborating with cross-functional teams, and maintaining data security. The company offers competitive benefits and is part of a fast-growing market.
Sr. Product Manager, Communications
Company: Procore Technologies
Location: USA
Posted Mar 16, 2024
Procore is seeking a Senior Product Manager for its Project Management division. The role involves developing and improving highly used products that help customers deliver construction projects on time and under budget. The successful candidate will work closely with UX Design, Engineering, and Revenue teams to define product strategy and features for a high-priority communication product. The ideal candidate should have a B.A. or B.S., preferably with construction knowledge, and at least 3-5 years of experience in building and delivering successful SaaS products. They should be passionate about customer success, have a deep understanding of end-user problems, and be well-versed in the construction industry. The position offers competitive compensation, benefits, and a culture that encourages innovation and new ideas.
Staff Community Manager
Company: Vercel
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> We are looking for an experienced Community Manager to help build and grow our Vercel community providing an entirely new space for education collaboration and interaction with a wide variety of customers and Vercelians <p> <p> You will find yourself in an incredibly varied role splitting your time between the implementation and improvement of our community platform offering working directly with customers to help them find success through best practices and partnering with Vercelians to develop and deliver engaging educational material and experiences for our community members <p> <h2> <h2> <h2> What You Will Do <h2> <ul> <li> <p> Work remotely focusing solely on providing the most exceptional customer community experiences <p> <li> <li> <p> Unify our Vercel communities into a single offering that delivers greater value to the customer <p> <li> <li> <p> Implement and iterate on our new community platform devising and adding new functionality over time <p> <li> <li> <p> Ensure the community experience is representative of the quality and values found within the Vercel platform itself <p> <li> <li> <p> Interact directly with our community members helping them find success and build confidence in their Vercel usage <p> <li> <li> <p> Work with other Vercelians to develop engaging educational material that helps customers learn best practices when using Vercel <p> <li> <li> <p> Partner with other Vercelians to create a wide variety of live interactive community events QampAs and learning sessions <p> <li> <li> <p> Develop trust with our community members by representing their insights and concerns to our Product team and delivering meaningful solutions <p> <li> <li> <p> Identify and approach the community members who would find value in working closer with us as community moderators <p> <li> <ul> <h2> <h2> <h2> About You <h2> <ul> <li> <p> You have a proven track record of creating nurturing and growing tech communities <p> <li> <li> <p> You are willing to iterate quickly and push the boundaries of what an exceptional experience can be <p> <li> <li> <p> You are an experienced technical writer comfortable learning new concepts and distilling them simply to users <p> <li> <li> <p> You enjoy working with and have experience of the technologies Vercel provides <p> <li> <li> <p> You possess exceptional publicfacing communication skills and maintain this under pressure at all times <p> <li> <li> <p> You are curious and enjoy navigating ambiguity through research and collaboration <p> <li> <li> <p> You enjoy working with a fully remote globally distributed team <p> <li> <li> <p> You desire to deliver value and education within the community beyond solving problems <p> <li> <li> <p> 5+ years experience building and growing exceptional customer communities <p> <li> <ul> <h2> <h2> <h2> Bonus If You <h2> <ul> <li> <p> Have experience creating content in a video format <p> <li> <li> <p> Have experience working within a community focused around developer tools <p> <li> <li> <p> Have had exposure to an assortment of site generation tools and platforms <p> <li> <li> <p> Have experience supporting backend runtime environments especially Nodejs <p> <li> <li> <p> Have experience with CDNs and a good understanding of caching techniques <p> <li> <li> <p> Work with monorepos andor custom complex CICD pipelines <p> <li> <li> <p> Thoroughly understand DNS and can explain this clearly to others <p> <li> <li> <p> Are fluent in another language <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA pay range for this role is $13300000 $18600000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>
Associate Data Engineer
Company: Routeware, Inc
Location: USA
Posted Mar 15, 2024
Routeware, a leading SAAS software company based in Portland, Oregon, offers an all-in-one solution for waste and recycling programs. The company employs a distributed team and is committed to digital transformation, saving time and money, increasing efficiency, improving safety, and promoting environmental sustainability. The Associate Data Engineer position involves analyzing, cleaning, and integrating data, requiring strong analytical skills, SQL and Python knowledge, and experience with ETL/ELT. Benefits include comprehensive health insurance, paid parental leave, 401K match, unlimited PTO, and more. Routeware is an Equal Opportunity Employer.
Experienced Data Engineer - Data Engineering
Company: Plaid
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> We believe that the way people interact with their finances will drastically improve in the next few years Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote <p> <p> <p> <p> Making datadriven decisions is key to Plaids culture To support that we need to scale our data systems while maintaining correct and complete data We provide tooling and guidance to teams across engineering product and business and help them explore our data quickly and safely to get the data insights they need which ultimately helps Plaid serve our customers more effectively In addition Plaid will not be successful if we cant move quickly We build the data systems and tools that enable everyone at Plaid to be datadriven making analytics easy obvious and proactive across the company <p> <p> <p> <p> Data Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang and Typescript applications We use tools like DBT Airflow Redshift ElasticSearch Atlan and Retool to orchestrate data pipelines and define workflows We work with engineers product managers business intelligence data analysts and many other teams to build Plaids data strategy and a datafirst mindset Our engineering culture is ICdriven we favor bottomup ideation and empowerment of our incredibly talented team We are looking for engineers who are motivated by creating impact for our consumers and customers growing together as a team shipping the MVP and leaving things better than we found them <p> <p> <p> <p> You will be in a high impact role that will drive and define data standards and data culture across Plaid You will have the opportunity to transition into the Tech Lead role on the team which will come with higher visibility and more stakeholder collaboration You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to MarketingFinance You will be responsible for mentoring junior engineers on the team and being closely involved in their design and implementations You will be able to provide guidance and build the technical culture on the team in the form of design reviews and PRs <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Defining the longterm technical roadmap for building a datadriven culture at Plaid <p> <li> <li> <p> Focus on data quality and privacy <p> <li> <li> <p> Leading key data engineering projects that drive collaboration across the company <p> <li> <li> <p> Mentoring engineers operations and data analysts on best practices for data organization and query performance <p> <li> <li> <p> Advocating for adopting industry tools and practices at the right time <p> <li> <li> <p> Owning core SQL and python data pipelines that power our data lake and data warehouse <p> <li> <li> <p> Welldocumented data with defined dataset quality uptime and usefulness <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 6+ years of dedicated data engineering experience solving complex data pipelines issues at scale <p> <li> <li> <p> You value SQL as a flexible and extensible tool and are comfortable with modern SQL data orchestration tools like DBT Mode Hightouch and Airflow <p> <li> <li> <p> Experience working both realtime systems like Kinesis Kafka Flink and batch data pipelines in Redshift Presto and Data Lakes <p> <li> <li> <p> You appreciate the importance of schema design and can evolve an analytics schema on top of unstructured data <p> <li> <li> <p> You are excited to try out new technologies You like to produce proofofconcepts that balance technical advancement and user experience and adoption <p> <li> <li> <p> You like to get deep in the weeds to manage deploy and improve low level data infrastructure <p> <li> <li> <p> You are empathetic working with stakeholders You listen to them ask the right questions and collaboratively come up with the best solutions for their needs <p> <li> <li> <p> You are a champion for data privacy and integrity and always act in the best interest of consumers <p> <li> <ul> <p> <p> <p> <p> <p> $182520 $297000 a year <p> <p> Target base Salary for this role is $182520 $297000 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans <p> <p> Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid <p> <p> <p> <p> Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom <p> <p> <p> <p> Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a> <p><p>
Legal Intern
Company: SandboxAQ
Location: USA
Posted Mar 16, 2024
SandboxAQ is a company that leverages AI and Quantum technology to solve complex problems for positive impact. They collaborate with global leaders in various sectors to develop quantum-based applications for commercial challenges. Their unique approach involves cross-pollination of diverse fields, leading to breakthrough solutions. They are committed to education and talent development, offering internships and partnerships with universities. They are currently seeking law students for a remote internship, with responsibilities including working with the legal team, contributing to legal trainings, and organizing internal legal operations. The company values inclusivity, diversity, and employee growth, offering competitive benefits and opportunities for advancement.
Web UI Engineer (L5) - Games UI
Company: Netflix
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> Who We Are <strong> <p> <p> Netflix is one of the worlds leading entertainment services with over 230 million paid memberships in over 190 countries We are passionate about delivering joy to hundreds of millions of Netflix members worldwide whether traveling to a remote location or at home with family In addition to great shows and movies our membership now includes exclusive access to a growing portfolio of highquality games <p> <p> <p> <p> The Games UI team is responsible for the platform UI across all devices that Netflix is available including discovery experiences and ingame platform functionality We also own a standalone phone controller app on iOS that plays Games on TV The team is passionate about bringing a new kind of ✨joy✨ to hundreds of millions of Netflix members worldwide whether traveling to a remote location or at home with family <p> <p> <p> <p> We seek a senior Web UI engineer to innovate and build the next generation of games platform UI This highimpact role enables delivering delightful experiences to Netflix subscribers across multiple canvases Our responsibilities include working on largescale AB tests of features ranging from highly visible product experiences to core infrastructure that enables existing and future innovations We care deeply about UI performance quality and accessibility of Netflix Games experiences To bring new kinds of engaging and interactive experiences to life we partner closely with many crossfunctional teams including product management experience design and creative production <p> <p> <p> <p> <p> <p> <p> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> A UI expert who is passionate about building intuitive and seamless user experiences <p> <li> <li> <p> A Javascript expert with experience working with Typescript and React <p> <li> <li> <p> Selfstarter comfortable with identifying opportunities and driving forwardlooking technical roadmaps <p> <li> <li> <p> Effective at developing strong relationships with crossfunctional teams through clear communication <p> <li> <li> <p> Take a thoughtful practical approach to problemsolving that considers tradeoffs and avoids overengineering <p> <li> <li> <p> Strive to elevate the knowledge and skills of yourself and others in a way that fosters an inclusive collaborative environment <p> <li> <li> <p> Exceptional coding skills can navigate different languages and technology stacks <p> <li> <li> <p> Deeply care about the quality amp performance of the product shipped <p> <li> <ul> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Collaborate crossfunctionally with product design and engineering partners to build delightful and accessible user experiences <p> <li> <li> <p> Build UI systems for members to discover and play games on the Netflix platform <p> <li> <li> <p> Architect maintainable performant Web client code with documentation that developers can leverage on other teams <p> <li> <li> <p> Help drive client code consistency and simplicity to accelerate AB experimentation velocity and maintain high product quality <p> <li> <li> <p> Architect code for testability and write automated tests to help uphold product quality on a high commit volume code base <p> <li> <li> <p> Keep a pulse on cuttingedge Web and TV technologies and software engineering practices and modernize the code base to accelerate innovation velocity while upholding high product quality <p> <li> <ul> <p> <p> <p> <strong> Learn More <strong> <p> <ul> <li> <p> We believe safe spaces where everyone can be their authentic selves is the key to a successful team so we welcome and embrace all identities cultures and backgrounds <p> <li> <li> <p> Our USbased team is happy to embrace remote work <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $270000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Senior Genesys Cloud Engineer
Company: TTEC Digital
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> This position serves as lead engineer for new implementation projects upgrades support escalations and MAC work Installations may be new systems upgrades to existing systems or replacement of components Genesys Cloud Engineers may serve as an escalation point for Support either remote or onsite Traveling and working after hours is an essential part of this position This position will work closely with vendor support to remedy any ongoing system or software problem and keep change logs updated Additionally Genesys Cloud Engineers provide preventative maintenance as required perform system backups participate in vendor meetings and act as a technical resource to project management and sales staff <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Demonstrates professionalism and leadership in representing TTEC Digital to customers and vendors <p> <li> <li> <p> Utilizes high level expertise to address more difficult situations both from a technical and customer service perspective <p> <li> <li> <p> Provides support and guidance to more junior team members particularly for challenging and sensitive assignments <p> <li> <li> <p> Assesses customer needs and makes configuration recommendations <p> <li> <li> <p> Setup and configuration from a selection of Genesys products as well as other select vendors for our client base <p> <li> <li> <p> Opens andor manages vendor support tickets <p> <li> <li> <p> Interacts closely with Project Management to deliver projects that are done on time and on budget <p> <li> <li> <p> Handles Project Management duties for select projects including Meeting with customers to review project scope and validate design Determining tasks to be completed and completing data collection Maintaining issues and change log Coordinating with management on out of scope requests and change orders Following up to ensure timelines and project requirements have been met <p> <li> <li> <p> Serves as technical escalation point for the Support Department <p> <li> <li> <p> Provides onsite and remote technical training to our client base <p> <li> <li> <p> Provides onsite golive and postlive support to our client base <p> <li> <li> <p> Provides technical guidance and subject matter expertise to customers and other TTEC Digital departments <p> <li> <li> <p> Updates Genesys Cloud configuration to reflect changes in system configuration <p> <li> <li> <p> Conducts system setup as required <p> <li> <li> <p> Performs complete and thorough documentation via our internal ticketing process to ensure each issue has accurate tracking from problem reporting to resolution <p> <li> <li> <p> Initiates billing processes as required <p> <li> <li> <p> Provides assistance to fellow team members when needed <p> <li> <li> <p> Coordinates and manages after hours golive activity where required <p> <li> <li> <p> Provides technical presales engineering assistance as needed <p> <li> <li> <p> Travel and afterhours work required <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring to the Role <strong> <p> <ul> <li> <p> Minimum of 2 years experience with Genesys Cloud installation and configuration <p> <li> <li> <p> 1+ year experience in the Information Technologies Field <p> <li> <li> <p> 2+ years proven track record in telephony networking or IT industry <p> <li> <li> <p> 3+ year experience deploying testing and supporting telephony projects in a customer facing environment <p> <li> <li> <p> Genesys Cloud Certification <p> <li> <li> <p> Understanding of Genesys Cloud to be able to identify problems and provide a remedy <p> <li> <li> <p> Detailed understanding of integrations <p> <li> <li> <p> Ability to selfmanage assignments to deliver expected work on time and budget <p> <li> <li> <p> Adept at building and maintaining strong relationship with clients and team members as well as possessing a positive and collaborative attitude <p> <li> <li> <p> Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results <p> <li> <li> <p> Ability to work with teams ranging from business to technical <p> <li> <li> <p> Attention to detail and thoroughness with the ability to follow instructions <p> <li> <li> <p> Demonstrated critical thinking analytical creative and problemsolving skills <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Excellent organizational skills for organizing workflow setting priorities and meeting deadlines <p> <li> <li> <p> Ability to adapt quickly to changing technology <p> <li> <li> <p> Broad experience with VoIP Networking and Telecom products and solutions <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $80000 $130000 Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels This position is eligible to participate in an incentive program <p> <li> <li> <p> Benefits available to eligible employees include <p> <li> <li> <p> Medical dental and vision <p> <li> <li> <p> Taxadvantaged healthcare accounts <p> <li> <li> <p> Financial and income protection benefits <p> <li> <li> <p> Paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Staff Software Developer, Billing & Payments
Company: 1Password
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> The Billing amp Payments team creates and maintains the foundation of our SaaS business to fuel the growth and adoption of 1Password worldwide We have experienced tremendous growth but see an even brighter future ahead of us as we carve a deeper path into the B2B space Were looking for someone that can help us take our systems that process millions of transactions to the next level as we scale <p> <p> <p> <p> In this critical role youll be instrumental in shaping the architecture and evolution of our Billing amp Payments system within 1Password Your leadership will directly influence our strategic direction maintaining alignment with our overarching business goals while pioneering advanced technologies and best practices in coding testing and deployment <p> <p> <p> <p> This role is not just about technical expertise its about collaboration creativity and the willingness to learn and grow together You will collaborate closely with stakeholders from across the company our thirdparty partners and multiple payment providers while proactively providing technical and project mentorship to the team <p> <p> <p> <p> This is a Remote opportunity within Canada and the United States <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Deep expertise in system architecture software development and product management A critical eye for detail passion for quality standards and sound instincts on tradeoffs <p> <li> <li> <p> Experience building and scaling billing and payments systems <p> <li> <li> <p> Strong track record of leading complex engineering projects that impact many dependent teams Exemplary communication and project management skills Strong familiarity with creating and reviewing proposals through RFDs <p> <li> <li> <p> Comfort and desire to influence technical strategy at various levels within the organization <p> <li> <li> <p> Proven track record as an effective mentor and leader of other developers Ability to lead through influence rather than authority Exhibits empathy and understanding inspiring people through collaboration and shared success Able to deliver appropriate and effective feedback to teammates Enjoy motivating guiding and inspiring teams <p> <li> <li> <p> Able to build strong relationships with crossfunctional partners throughout the company Know how to explain complex technical concepts clearly to both technical and nontechnical stakeholders <p> <li> <li> <p> A profound respect for user privacy and information security <p> <li> <ul> <p> On the technical side <p> <ul> <li> <p> Experience working in Go <p> <li> <li> <p> A strong understanding of how servers and clients interact API design multiservice architecture efficient database design and experience scaling a system into millions of users and terabytes of data <p> <li> <li> <p> Frontend experience with ReactTypescript <p> <li> <li> <p> Experience with Stripe <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> As a technical leader you will help chart the path to our technical future as we scale the product to meet the demand and scale of our growing business <p> <li> <li> <p> Shape the technical direction and strategy of projects ensuring alignment with broader business goals Influence product roadmaps and contribute to longterm planning <p> <li> <li> <p> Tackle complex technical problems and anticipate potential roadblocks offering creative and efficient solutions Encourage a proactive approach to problemsolving within the team <p> <li> <li> <p> Develop a culture of excellence and continuous learning within the team Mentor engineers at different stages of their careers fostering skill development and career growth <p> <li> <li> <p> Inspire engineering efforts ideating and implementing new solutions Drive the adoption of best practices in coding testing and deployment Lead architecture direction in Go with robust unit and integration testing structure <p> <li> <li> <p> Lift others by example in collaborative work with crossfunctional stakeholders Ensure efficient and effective communication between team members and stakeholders Facilitate meetings and decisionmaking processes <p> <li> <li> <p> Advocate for improvements to product quality security and performance that have particular impact across your team Identify areas where we can improve not just our code but our development process andor tools <p> <li> <li> <p> Lead in a collaborative group where the team succeeds as a whole <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $187000 USD and $253000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $168000 CAD and $228000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Junior Designer
Company: Dedrone
Location: USA
Posted Mar 16, 2024
Dedrone, a leading airspace security solutions provider, is seeking a Junior Designer for a part-time position. The ideal candidate should have 2+ years of experience in graphic design for tech clients, proficiency in Adobe Creative Suite, and a strong portfolio. The role involves design support, collaboration with senior designers, and quality assurance. Dedrone offers a startup-like atmosphere with diverse tasks, a flat corporate structure, and opportunities for growth.