Direct Hire Authority (Dha) Solicitation Jobs in USA
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Solutions Associate
Company: Zip
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Your Role <strong> <h2> <p> Were looking for a Solutions Associate to join our early stage startup that is rapidly growing Youll support the team during our customers onboarding process including the implementation of our product as well as configuration support when our customers needs grow over time We are looking for someone who is excited to be hands on and influence our internal processes and overarching product roadmap <p> <p> As every business needs our type of product youll work with a variety of new clients and industries as Zip scales Current clients include Coinbase Snowflake Notion Canva Samsara Databricks <p> <h2> <strong> You Will <strong> <h2> <ul> <li> <p> Support Zip Solutions Consultants on the endtoend implementation process for new customers <p> <li> <li> <p> Support onboarding tasks for new customers with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems <p> <li> <li> <p> Complete key configuration tasks for existing customers to increase overall adoption of Zip <p> <li> <li> <p> Be responsible for creating documentation and maintaining an internal knowledge base <p> <li> <li> <p> Manage your work across multiple customers requiring task prioritization and ontime delivery <p> <li> <li> <p> Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldnt support and set expectations with customers <p> <li> <li> <p> Do whatever it takes to make customers happy + help to ensure we successfully onboard them as quickly as possible <p> <li> <li> <p> Continuously improve the postsales processes to help our customers accelerate the time to value <p> <li> <ul> <h2> <strong> Qualifications <strong> <h2> <ul> <li> <p> 13 years of experience working as an analyst associate project manager or supporting key customer and stakeholder relationships ideally within the B2B SaaS or procurement space <p> <li> <li> <p> Experience with Workday Oracle or NetSuite procurement <p> <li> <li> <p> Fantastic communication and documentation skills <p> <li> <li> <p> Extreme attention to detail and pride yourself in being incredibly proactive <p> <li> <li> <p> Very strong data management skills specifically with handling large sets of sensitive customer data in MS Excel <p> <li> <li> <p> Youre able to push back and still make people happy <p> <li> <li> <p> Very comfortable with software configuration not necessarily technical skills which would be a plus <p> <li> <li> <p> Willing to do whatever it takes to make Zip and its customers happy <p> <li> <ul> <p> The salary range for this role is $$80000$100000 OTE The salary for this position is determined based on a variety of jobrelated factors that may include location relevant experience education or particular skills and expertise <p> <p> <em> Were looking to hire Zippers and that means hiring people who take ownership communicate openly have an underdog mindset and are excited to increase the pace of innovation for every business in the world We encourage all candidates to apply even if your experience doesnt exactly match up to our job description We are committed to building a diverse and inclusive workspace where everyone regardless of age religion ethnicity gender sexual orientation and more feels like they belong We look forward to hearing from you <em> <p> <h2> <h2><p>
Senior Market Expansion Manager
Company: Modern Health
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> The Role <h2> <p> We are looking for a tenacious Senior Market Expansion Manager to drive commercial success in our install base You will serve as the internal face of our expansion motion With a high level of passion you will thrive on finding innovative solutions to drive expansion within current customers <p> <p> To be successful in your role you will be driven to exceed targets drive innovative approaches to all areas of the role and be a player coach You are naturally collaborative and possess the ability to drive results through influence You will be a confident communicator leader and negotiator <p> <p> This position is not eligible to be performed in Hawaii <p> <h2> <strong> What Youll Do <strong> <h2> <ul> <li> <p> Overall management of the strategic and operational activity with expansion motions <p> <li> <li> <p> Identify opportunities qualify and manage an opportunity pipeline collaborating with CSMs and PMs to drive opportunities to success <p> <li> <li> <p> Create and implement expansion plans and associated training to achieve our expansion targets <p> <li> <li> <p> Influence and secure a pipeline of potential partners <p> <li> <li> <p> Network and build internal and external relationships <p> <li> <li> <p> Analyze the market potential and understand market trends <p> <li> <li> <p> Thoroughly understand and represent our brand products and services to assist in presenting to clients <p> <li> <li> <p> Collaborate with CSMs to understand the entire commercial process <p> <li> <li> <p> Lead the strategy and collaborate with CSM Leadership on GTM expansion playbooks <p> <li> <li> <p> Produce and present the management information reports to Leadership team when necessary <p> <li> <li> <p> Continuously develop expansion engagement strategies and build playbooks for broader consumption <p> <li> <ul> <h2> <strong> Who You Are <strong> <h2> <ul> <li> <p> Sales leadership experience <p> <li> <li> <p> Expansion experience through an existing install base <p> <li> <li> <p> Strong experience in contract negotiations <p> <li> <li> <p> Articulate demeanor and communication skills <p> <li> <li> <p> Excellent commercial acumen <p> <li> <li> <p> Strong organizational and multitasking skills <p> <li> <li> <p> Able to work in an agile and dynamic environment <p> <li> <li> <p> Ability to balance both business and customer needs <p> <li> <li> <p> Strong initiative skills <p> <li> <li> <p> Broker experience a plus <p> <li> <ul> <h2> <strong> Benefits <strong> <h2> <p> Fundamentals <p> <ul> <li> <p> Medical Dental Vision Disability Life Insurance <p> <li> <li> <p> High Deductible Health Plan with Health Savings Account HSA option <p> <li> <li> <p> Flexible Spending Account FSA <p> <li> <li> <p> Access to coaches and therapists through Modern Healths platform <p> <li> <li> <p> Generous Time Off <p> <li> <li> <p> Companywide Collective Pause Days <p> <li> <ul> <p> Family Support <p> <ul> <li> <p> Parental Leave Policy <p> <li> <li> <p> Family Forming Benefit through Carrot <p> <li> <li> <p> Family Assistance Benefit through UrbanSitter <p> <li> <ul> <p> Professional Development <p> <ul> <li> <p> Professional Development Stipend <p> <li> <ul> <p> Financial Wellness <p> <ul> <li> <p> 401k <p> <li> <li> <p> Financial Planning Benefit through Origin <p> <li> <ul> <p> But wait theres more <p> <ul> <li> <p> Annual Wellness Stipend to use on items that promote your overall well being <p> <li> <li> <p> New Hire Stipend to help cover workfromhome setup costs <p> <li> <li> <p> ModSquad Community Virtual events like active ERGs holiday themed activities teambuilding events and more <p> <li> <li> <p> Monthly Cell Phone Reimbursement <p> <li> <ul><p>
iOS Engineer - Poe
Company: Quora
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <em> <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwquoracomqquoraRemoteFirstatQuora rel=noopener noreferrer nofollow target=blank> <strong> <em> Quora is a remotefirst company <em> <strong> <a> <strong> <em> <em> <strong> <em> This position can be performed remotely from multiple countries around the world Please visit <em> <a class=fontbold underline fontbold underline fontbold underline href=httpcareersquoracomeligiblecountries rel=noopener noreferrer nofollow target=blank> <em> careersquoracomeligiblecountries <em> <a> <em> for details regarding employment eligibility by country <em> <p> <p> <p> <h2> <strong> About Quora <strong> <h2> <p> Quoras mission is to grow and share the worlds knowledge To do so we have two knowledge sharing products <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpquoracom rel=noopener noreferrer nofollow target=blank> Quora <a> a global knowledge sharing platform with over 400M monthly unique visitors bringing people together to share insights on various topics and providing a unique platform to learn and connect with others <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httppoecom rel=noopener noreferrer nofollow target=blank> Poe <a> a platform providing millions of global users with one place to chat explore and build with a wide variety of AI language models bots including GPT4 Claude 3 Gemini Pro DALLE 3 and more As AI capabilities rapidly advance Poe provides a single platform to instantly integrate and utilize these new models <p> <li> <ul> <p> Behind these products are passionate collaborative and highperforming global teams We have a culture rooted in transparency ideasharing and experimentation that allows us to celebrate success and grow together through meaningful work Join us on this journey to create a positive impact and make a significant change in the world <p> <p> <p> <h2> <strong> About the Team and Role <strong> <h2> <p> We are seeking a talented iOS Engineer to join us in building Poe an exciting new platform at the forefront of AI You will work at the cutting edge of technology to design develop and maintain the Poe iOS app This includes collaborating with our product team to build new AIdriven user features crafting a scalable mobile architecture and creating tools to speed up iteration As a founding member youll have a direct influence on the product roadmap and plenty of opportunities to shape the future of AI and mobile platforms <p> <p> Poe has experienced awesome growth so far and as an iOS Engineer for Poe you can build the future of AI and technology while gaining invaluable experience with complex problems and systems If you have a passion for AI emerging technologies and mobile development this role offers an invaluable opportunity to spearhead progress <p> <p> <p> <h2> <strong> Responsibilities <strong> <h2> <ul> <li> <p> Work with a small team of mobile engineers to design build and maintain the Poe iOS app <p> <li> <li> <p> Build new userfacing features and help drive the Poe product roadmap <p> <li> <li> <p> Create tools and infrastructure to enable rapid development of the Poe mobile experience <p> <li> <li> <p> Collaborate with the Poe product team and other engineers to enhance the overall user experience <p> <li> <ul> <p> <p> <h2> <strong> Minimum Requirements <strong> <h2> <ul> <li> <p> <strong> Ability to be available for meetings and impromptu communication during Quoras <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsquoracomcoordinationhours rel=noopener noreferrer nofollow target=blank> <strong> coordination hours <strong> <a> <strong> MonFri 9am3pm Pacific Time <strong> <p> <li> <li> <p> 67+ years of experience developing consumerfacing iOS applications preferably with some in AI or ML <p> <li> <li> <p> Expertise in Swift iOS frameworks and mobile engineering best practices <p> <li> <li> <p> A strong creative mindset to design simple but powerful user experiences <p> <li> <li> <p> High attention to detail in all aspects of development from performance to UI <p> <li> <li> <p> Demonstrated critical thinking adaptability to new technologies proficiency in handling ambiguity and a track record of delivering results <p> <li> <li> <p> A desire to work in a fastpaced innovative environment and learn continuously <p> <li> <li> <p> Technical skills to build a scalable mobile architecture and infrastructure <p> <li> <ul> <p> <p> <h2> <strong> Preferred Requirements <strong> <h2> <ul> <li> <p> A passion for AI and emerging technologies <p> <li> <li> <p> Experience with SwiftUI <p> <li> <li> <p> Experience with Python TypeScript JavaScript or other languages is a plus <p> <li> <li> <p> Experience with GraphQL <p> <li> <ul> <p> <p> <p> <strong> At Quora we value diversity and inclusivity and welcome individuals from all backgrounds including marginalized or underrepresented groups in tech to apply for our job openings We encourage all candidates who share a passion for growing the worlds knowledge even those who may not strictly meet all the preferred requirements to apply as we know that a diverse range of perspectives can have a significant impact on our products and our culture <strong> <p> <p> <p> <h2> <strong> Additional Information <strong> <h2> <p> We are accepting applications on an ongoing basis <p> <p> Quora offers a wide range of benefits including medicaldentalvision coverage equity refreshers remote work reimbursement paid time off employee assistance programs and more Benefits are countryspecific and may vary For more information on benefits visit this link <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcareersquoracombenefits rel=noopener noreferrer nofollow target=blank> httpswwwcareersquoracombenefits <a> <p> <p> There are many factors that will determine the starting pay including but not limited to experience location education and business needs <p> <ul> <li> <p> US candidates only For US based applicants the salary range is $120800 $232750 USD + equity + benefits <p> <li> <li> <p> Canada candidates only For Canada based applicants the salary range is $123136 $237250 CAD + equity + benefits <p> <li> <ul> <p> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> Job Applicant Privacy Notice <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcareersquoracomapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> httpswwwcareersquoracomapplicantprivacynotice <a> <p> <p> <p> <p> LIRJ1 LIREMOTE <p><p>
Senior Government Affairs Manager
Company: Flock Safety
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock Safety is looking for an experienced Government Affairs Manager to join our External Affairs team This role will be based in <strong> <strong> the Southeast <strong> <strong> and require regular travel You will be responsible for policy engagement and strategy development within your region including direct interactions with government officials managing outside consultants developing partnerships with thirdparty stakeholders and building coalitions to help fully realize our public policy priorities You will have the opportunity to help shape the future of public safety working with a variety of external and internal crossfunctional partners The ideal candidate will have an established political and public affairs network in the Southeast United States with experience working in emerging technology transportation privacy or public safety <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors degree from an accredited institution required <p> <li> <li> <p> 5+ years of experience lobbying elected officials and staff in state government <p> <li> <li> <p> Demonstrated experience creating and implementing advocacy campaigns directly relevant to state government including achieving short and long term milestones related to advancing policy political andor advocacy goals <p> <li> <li> <p> A strong public speaking presence with the ability to represent Flock Safety before public policy audiences <p> <li> <li> <p> You are a natural connector and relationship builder with a track record of working with external and crossfunctional partners to solve complex problem sets <p> <li> <li> <p> Creative problemsolving and multitasking skills in timesensitive settings including experience driving projects supporting mustwin business objectives <p> <li> <li> <p> A highlevel of comfort working in a fastpaced everevolving startup environment you thrive working in ambiguity <p> <li> <li> <p> A shared passion in our mission to eliminate crime <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Government Affairs Manager at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Complete the onboarding process and attend product briefings to familiarize yourself with Flock Safety <p> <li> <li> <p> Meet with cross functional teams to develop and understand company objectives in key markets <p> <li> <li> <p> At the end of 30 days provide a detailed plan for executing state legislative and regulatory objectives and provide a roadmap for accomplishing objectives Continue executing state plans and communicating progress <p> <li> <li> <p> Write a 30day assessment Include high level objectives key inputs progress self assessment about where you need help and what the next 60 days will look like <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> At the end of 60 Days continue tweaking adding to and executing our agreed upon level plans <p> <li> <li> <p> Continue communicating crossfunctionally with internal stakeholders to understand and support customer objectives <p> <li> <li> <p> Be prepared to succinctly describe our public policy engagement goals strategies and risk mitigation options in each state with active advocacy campaigns <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> At the end of 90 Days you are rolling By now you should be able to fully support our public policy engagements with concise and accurate data clear messaging personal advocacy and strategic thinking You should have detailed plans that youve been executing with a coordinated team And we should be on the path to expanding opportunities while mitigating threats to our business <p> <li> <ul> <h2> <strong> What a typical week may look like <strong> <h2> <ul> <li> <p> <strong> 30 meeting with public officials <strong> Supporting the company by engaging directly with elected officials and educating public policy stakeholders on Flock Safetys contributions to enhancing public safety in the United States <p> <li> <li> <p> <strong> 35 managing outside consulting teams <strong> Be the point of contact for external partners in your region managing complex proactive and reactive policy campaigns on behalf of Flock Safety and our customers <p> <li> <li> <p> <strong> 20 representing Flock Safety at external events <strong> You will have a regular presence at local and with thirdparty organizations in your region working with a variety of public affairs partners to help advance our mission <p> <li> <li> <p> <strong> 10 inform the business <strong> Work with internal partners across Sales Product Legal Communications Operations and more to help guide the business in your region ensuring the perspectives of public policy audiences are considered as part of Flock Safetys business strategy inmarket <p> <li> <li> <p> <strong> 5 collateral development <strong> Support collateral development to help educate priority external affairs audiences and effectively tell our story <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Technical Assessment Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> The Executive Review A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $110000 to $135000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻 WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚 Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠 Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢 Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p> <p> <p><p>
Senior Software Engineer - React Native - Web3 Wallet
Company: Kraken
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <p> <h1> <h1> <h2> <strong> The team <strong> <h2> <p> <p> <p> Our team is focused on creating secure userfriendly and innovative solutions in the selfcustody wallet space As we expand we are looking for a crypto native Senior Software Engineer to join our full stack engineering team In this role you will be responsible for developing and maintaining our codebases across both React Native and Node Your expertise in building scalable and highperformance applications will directly contribute to the success of our platform as you direct a team of full stack engineers You will stay uptodate on new technologies and trends conduct thorough research and evaluation to ensure that the system remains at the forefront of the industry <p> <p> <p> <h2> <strong> The opportunity <strong> <h2> <ul> <li> <p> Design develop and maintain highquality mobile applications using React Native <p> <li> <li> <p> Collaborate with crossfunctional teams including Product Design and Backend Engineering to ensure seamless integration of new features and improvements <p> <li> <li> <p> Contribute to the architecture and design of our mobile applications <p> <li> <li> <p> Identify analyze and resolve performance bottlenecks and inefficiencies in the codebase <p> <li> <li> <p> Write and maintain comprehensive unit tests and documentation <p> <li> <li> <p> Stay uptodate with the latest industry trends and technologies to ensure our applications remain current and competitive <p> <li> <li> <p> Mentor junior developers and participate in code reviews to maintain a high standard of code quality <p> <li> <ul> <p> <p> <h2> <strong> Skills you should HODL <strong> <h2> <ul> <li> <p> Bachelors degree in Computer Science or a related field or equivalent experience <p> <li> <li> <p> 6+ years of experience in software development with a focus on web and mobile applications <p> <li> <li> <p> Deep understanding of JavaScriptTypeScript and proficiency with React Native frameworks <p> <li> <li> <p> Handson experience in blockchain or web3 applications familiar with EVM and contract interaction details <p> <li> <li> <p> Experience with RESTful APIs and WebSockets <p> <li> <li> <p> Experience with frontend testing frameworks <p> <li> <li> <p> Familiarity with modern frontend build pipelines and tooling <p> <li> <li> <p> Strong understanding of UIUX best practices and principles <p> <li> <li> <p> Excellent problemsolving skills attention to detail and ability to work independently and as part of a team <p> <li> <li> <p> Strong written and verbal communication skills in English <p> <li> <ul> <p> <p> <h2> <strong> Nice to haves <strong> <h2> <ul> <li> <p> 8+ years of fulltime engineering experience within a large technology organization or fast growing startup <p> <li> <li> <p> Experience with web application development including familiarity with ReactJS amp Nextjs <p> <li> <li> <p> Familiarity with native mobile app development iOSAndroid <p> <p> <p> <li> <ul> <p> LIRemote LILM1 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>
Manager - Software Engineering
Company: Restaurant365
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> The Manager Software Engineering will execute on the technical direction and process of the Engineering department They will build their team by hiring mentoring coaching and reviewing progress This position will be aware of Architectural progress and implement changes within their team and coach engineers on new best practices solutions design patterns and implementations This role will be responsible for the technical ownership of team and projects <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> Directly manage multiple delivery teams <p> <li> <li> <p> Establish technical strategy scope of work execution plans and project milestones <p> <li> <li> <p> Define procedural parameters and implement them amongst the team leads <p> <li> <li> <p> Ensure that assigned projects and associated deliverables are provided on or before established deadlines <p> <li> <li> <p> Provide operational and technical direction and support to team leads and principal engineers <p> <li> <li> <p> Manage delivery teams to meet product OKRs <p> <li> <li> <p> Oversea and Direct the completion of engineering OKRs <p> <li> <li> <p> Be the support system of the Architecture Team capable of understanding and contributing to the technical solution from design to implementation <p> <li> <li> <p> Ensure compliance to established design patterns <p> <li> <li> <p> Know when to escalate a critical decision <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> BSMS in Computer Science or 2+ years of equivalent experience <p> <li> <li> <p> In addition to 8+ years in an engineering position creating codebased solutions and tools <strong> <strong> <p> <li> <li> <p> 2+ years in an engineering management position <p> <li> <li> <p> Fluent in C <p> <li> <li> <p> Experience with SQL databases <p> <li> <li> <p> Experience with enterprise software <p> <li> <li> <p> Experience with cloud computing andor mobile applications <p> <li> <li> <p> Experience in working with APIs <p> <li> <li> <p> Experience with distributed versioncontrol systems ie Git <p> <li> <li> <p> Experience in an Agile development environment <p> <li> <li> <p> Experience with clientside frameworks and technologies ie React Angular and Bootstrap <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $145K$200K The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> $145000 $200000 a year <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Dispute Resolution Manager
Company: PosiGen
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> Join the Solar For All Revolution <p> <p> At PosiGen we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high impact escalations complaints issue resolution and improving the customer experience <p> <p> The Dispute Resolution Manager will have a high degree of influence and accountability for owning and resolving overall disputes and reducing friction in our customers experience with us This leader is responsible for making sure the team carries out the complaint resolution policy and implements corresponding standard operating procedures while simultaneously identifying and eliminating the primary root causes in order to prevent recurrence <p> <p> <strong> Essential Job Functions <strong> <p> <ul> <li> <p> Provides leadership and oversees the handling of escalated customer complaints including BBB and other public forum or regulatory complaints from intake to resolution <p> <li> <li> <p> Communicates directly with the customer as needed using phone email and SMS to find resolution to complaint <p> <li> <li> <p> Acquires and retains staff by recruiting selecting orienting training coaching and recognizing team members Responsible for the teams productivity morale and wellbeing <p> <li> <li> <p> Ensures team thoroughly documents internal assessment of customer issues in the CRM currently Salesforce <p> <li> <li> <p> Provides coaching and feedback to Customer Care team and other interested stakeholders to increase product knowledge resolution options and increase consistency in servicing <p> <li> <li> <p> Tracks and monitors responsiveness to customer complaints <p> <li> <li> <p> Creates and standardizes reporting on escalation types including root cause analysis to promote continuous internal feedback for reducing future customer issues and escalations <p> <li> <li> <p> Exercises good judgment to resolve escalations with minimal supervision and within scope of authority <p> <li> <ul> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Ability to monitor and motivate a productionbased and customerfacing team <p> <li> <li> <p> Must have acumen in goal setting team organization and financial planning <p> <li> <li> <p> Ability to quickly become proficient with all products and lease agreements in all the markets <p> <li> <li> <p> Advance communications and analytical skills <p> <li> <li> <p> Ability to work independently and prioritize workload and make decisions on complex matters <p> <li> <li> <p> Ability to manage a large number of inquiries per day via inboundoutbound phone calls and emails <p> <li> <ul> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> College degree or equivalent work experience <p> <li> <li> <p> Solar experience a PLUS <p> <li> <li> <p> 35 years of progressive experience in a call center or collection agency is preferred <p> <li> <li> <p> Experience working with claim evaluation legal regulations andor financial settlements preferred <p> <li> <li> <p> Minimum of 2 years of supervisory experience in dispute resolution environment <p> <li> <li> <p> Knowledge of Billing Collections and Customer Service procedures <p> <li> <li> <p> Proficient in Salesforce Google Suite products including Gmail Google Docs Google Sheets etc <p> <li> <li> <p> Excellent written verbal communication and customer service experience and skills are required <p> <li> <ul> <p> <u> About PosiGen <u> <p> <p> PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <p> <p> As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values <p> <ul> <li> <p> <strong> A <strong> ct with Integrity <p> <li> <li> <p> <strong> B <strong> e Humble Be Kind <p> <li> <li> <p> <strong> C <strong> ollaborate and Seek to Understand <p> <li> <li> <p> <strong> D <strong> eliver on our Promises <p> <li> <li> <p> <strong> E <strong> ngage Passionately <p> <li> <ul> <p> PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources <p> <p> <p><p>
Senior R&D Program Manager
Company: Calendly
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Why join Calendlys RampD Strategic Operations team <p> <p> Calendly is the scheduling automation platform used by millions of users for eliminating the backandforth emails to find the perfect time and so much more Were looking for a highly experienced and seasoned Senior Program Manager to accelerate the delivery of RampD strategic programs and projects from problem space definition to customer impact <p> <p> This is an exciting opportunity to take on a leadership role in delivering against Calendlys most important business outcomes and will also be an opportunity to set the standard for operational excellence at Calendly We are looking for a dynamic and strategic leader who can influence stakeholders across the organization drive crossfunctional alignment and lead through influence to deliver on a portfolio of highimpact highcomplexity programs and projects <p> <p> This role reports to the Head of RampD Strategic Operations as part of the Chief Technology Officers organization <p> <p> <strong> A day in the life of a Senior Program Manager at Calendly <strong> <p> <p> As a Senior Program Manager you will manage a portfolio of RampD programs and projects ensuring that all aspects of the program are well defined and aligned from setting programlevel objectives and success metrics to driving alignment around scope timelines and dependencies and actively managing and triaging ongoing risks and decisions to remove obstacles and impediments along the way <p> <p> <strong> On a typical day you will <strong> <p> <ul> <li> <p> Lead endtoend delivery of a portfolio of strategic programs and projects from problem space definition to customer impact including defining programlevel OKRs scope resourcing requirements milestone timelines dependency management risk mitigation decision making progressimpact tracking etc <p> <li> <li> <p> Partner with leadership and crossfunctional stakeholders from across the organization to anticipate address and remove obstacles and impediments through effective problem framing and decisionmaking facilitation <p> <li> <li> <p> Establish and model the standard for the program management craft at Calendly including establishing best practices for planning prioritization execution program governance datadriven decision making etc <p> <li> <li> <p> Improve crossfunctional collaboration and communication by creating shared understanding and alignment and serve as a leader to the team as we navigate uncertainty and change <p> <li> <li> <p> Provide thought leadership to help drive improvements to RampD operating rhythm and more broadly company operating rhythm <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 7+ years of direct program management experience managing highcomplexity highvisibility highimpact enterprisewide programs <p> <li> <li> <p> Demonstrated ability in leading programs across a wide range of business and technologyrelated topics from problem space definition to customer impact bonus strong understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs <p> <li> <li> <p> Ability to assimilate different points of view to create shared understanding across a broad spectrum of stakeholders <p> <li> <li> <p> Exceptional leadership and communications skills <p> <li> <li> <p> Proven ability to influence without authority build trust manage complexity and drive business results <p> <li> <li> <p> Demonstrated experience managing programs in a remotefirst environment mastery of collaboration tooling administration and enablement ie Jira Confluence Miro etc <p> <li> <li> <p> BA in a business or technical field MBA PMP or comparable certification a plus <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a fantastic time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional journey <p> <p> <strong> Our Hiring Process <strong> <p> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Senior Software Engineer - AI
Company: Synapse International
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Senior Software Engineer AI <strong> <p> <p> <p> <p> <strong> Exodus <strong> is in search of an AI sorcerer to lead us into a future of AIpowered operational efficiency As the linchpin of our quest you will wield the power of artificial intelligence to metamorphose our work practices into something magical The chosen one will be an adept ready to conjure AI enchantments to infuse our workflow with their power If you are a master engineer with a penchant for exploring the mystic frontiers of AI technology this is your call to merge the ancient arts with practical ingenuity <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <p> Spearhead AI adoption and integration aimed to enhance developer productivity and organizational efficiency <p> <p> Define a clear AI implementation roadmap evaluate technologies and launch AI solutions <p> <p> Showcase the effectiveness of LLMs in producing functional code andor improving development experience <p> <p> Cultivate an environment of effective communication and collaboration with stakeholders and development teams <p> <p> Monitor and optimize the performance of implemented AI solutions ensuring seamless integration <p> <p> Present progress reports to the executive team highlighting achievements findings and course changes <p> <p> Stay up to date with the latest AI trends and identify solutions to improve operations and productivity <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> 5+ years of experience in software development demonstrating a deep understanding of the software development lifecycle <p> <p> Passionate about AI continuously engaged with emerging trends and technologies <p> <p> Selfdriven individual capable of leading projects and pioneering innovative solutions <p> <p> Skilled in our tech stack including JavaScript <a class=fontbold underline fontbold underline postingslink href=httpNodejs rel=noopener noreferrer nofollow target=blank> Nodejs <a> React and React Native <p> <p> <p> <p> <strong> A Plus <strong> <p> <p> Proven ability to integrate and ship productionready AIpowered solutions <p> <p> Experience training and refining LLMs to generate highquality and contextaware code <p> <p> Knowledge of security cryptography cryptocurrencies protocol design and implementation <p> <p> <p> <p> <strong> About Exodus <strong> <p> <p> Exodus is a multiasset cryptocurrency wallet with a builtin exchange feature We started our movement in 2015 and have been a distributed team since then Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030 To do that we want to make sure we hire the best of the best people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> Freedom to work wherever you want whenever you want <p> <p> Building the future Cryptocurrencies lay the foundation for the internet of value the next major wave in application technology and personal finance <p> <p> Collaborative and feedbackdriven culture <p> <p> Opportunity to grow <p> <p> Fair pay no matter where you live along with a competitive benefits package <p> <p> 100 pay in Bitcoin with a buffer to account for price changes and exchange fees <p> <p> All the tools you need to do the job <p> <p> <p> <p> <strong> Benefits <strong> <p> <p> <p> <p> <strong> Health <strong> Most of our health insurance plans are covered 100 for you and covered 50 for your dependents Well also cover dental insurance If you are outside of the United States we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents <p> <p> <p> <p> <strong> PTO <strong> 30 days of paid time off per year on top of a flexible schedule where you can work <em> wherever <em> and <em> whenever <em> If youre parttime with us youll still receive 15 days of paid time off <p> <p> <p> <p> <strong> Unlimited Bereavement <strong> We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that <p> <p> <p> <p> <strong> Parental Leave <strong> 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver 4 weeks of paid leave if you are the childs secondary caregiver <p> <p> <p> <p> <strong> Tax Help <strong> Getting paid in Bitcoin new to you Dont worry We will reimburse you for speaking with a professional tax specialist in your statecountry to make sure everything is taken care of <p> <p> <p> <p> <strong> Perks <strong> Exodus offers a variety of seasonal perks such as coverage for gym memberships and therapy sessions We also offer quarterly Wellness Days We want to make sure all of our employees know they are our priority and give back for your hard work often <p> <p> <p> <p> <strong> Our Hiring Process <strong> <p> <p> To apply wed love to learn more about you Please answer our application questions Submitting a resume is optional <p> <p> <em> Our hiring process consists of several different stages <em> <p> <p> <p> <p> <strong> Recruiter Interview <strong> If we like your initial application expect to schedule an interview with a member of our recruitment team We want to know more about why you want to join our team to make sure this is the right place for you <p> <p> <p> <p> <strong> Assessments <strong> Not every role consists of an assessment but if yours does it will be directly related to the job you apply for <p> <p> <p> <p> <strong> Interview with your future manager <strong> This is to make sure that you are a fit for the role you are applying to and to explore your career history In this interview well learn more about the hard and soft skills you possess to help determine if youd be a good fit for us <p> <p> <p> <p> <strong> Interviews with your future colleagues <strong> We call these focus interviews and they are a time for you to learn more about your role from someone you will closely collaborate with Its also a time for us to see how we align in terms of competencies and expected outcomes of the role <p> <p> <p> <p> <strong> <em> Pay Transparency Notice <em> <strong> <em> Salary and all other total compensation information bonus eligibility and benefits will be discussed in detail during the hiring process <em> <p> <p> Salary Range <p> <p> $150000$200000 USD <p> <p> <p> <p> <p> <p> <p><p>
Director - SEO Strategy & Website
Company: Bitly
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> The Role <strong> <p> <p> Were seeking a Director SEO Strategy amp Website to join our growing global marketing team Reporting directly to the VP Acquisition youll be responsible for contributing to the companys revenue growth through user experience capturing demand through our nonpaid channels and maximizing the impact of our digital presence <p> <p> As the Director SEO Strategy amp Website you will be the owner of two websites that drive millions of new users each month is a leader in its category and work with a globally recognized brand The ideal candidate for this role will thrive in a highgrowth culture drive strategies that grow quality traffic to each of our main sites and increase the efficiency of each site to grow our base of users Youll be a good mix of confidence and humility to drive our business forward You also have a knack for numbers and growth and are excited to dive in and be accountable for growing and reporting on our nonpaid acquisition engine for two of the worlds leading brands <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> <strong> Strategic Planning <strong> Develop and execute comprehensive website strategies across all sites that align with Bitlys overall business objectives <p> <ul> <li> <p> Develop execute and scale our website strategy across all Bitly brands driving qualified traffic performance growth and overall acquisition for all nonpaid efforts <p> <li> <li> <p> Oversee the strategy to scale international expansion into new markets languages and regions <p> <li> <li> <p> Partner with Product and Sales to support the growth of our Product Led and Sales Assisted signups of both our websites driving qualified signups and leads and seeing them through to upgrade to paid plans <p> <li> <li> <p> Drive new featureproduct launch initiatives that support our website strategy <p> <li> <li> <p> Partner closely with our brand creative and content marketing teams to develop an ongoing website that aligns with both our growth goals and brand vision <p> <li> <ul> <li> <li> <p> <strong> User Experience Optimization <strong> Lead initiatives to enhance the user experience on the Bitly websites ensuring a seamless and engaging journey for visitors to the product <p> <ul> <li> <p> Building free tools that highlight the value of our products to new users <p> <li> <li> <p> Creating user journeys through the website for our best customers <p> <li> <ul> <li> <li> <p> <strong> Traffic Generation <strong> Implement strategies to drive organic traffic to the Bitly websites maximizing visibility and reach <p> <ul> <li> <p> Partner and manage the relationship with our SEO agency while also scoping the organizational design needed to match our growth goals for nonpaid acquisition <p> <li> <li> <p> Work with the Web Development team to ensure the websites are built with best in class performance and SEO best practices in place <p> <li> <li> <p> Drive and execute the creation of SEO content that will drive users based on their intent at the top mid and bottom of the funnel <p> <li> <li> <p> Research and identify opportunities to leverage AI in our overall SEO content strategy <p> <li> <li> <p> Scale our quality traffic and signups YoY through a robust SEO strategy as created by you <p> <li> <ul> <li> <li> <p> <strong> Conversion Rate Optimization CRO <strong> Collaborate with crossfunctional teams to optimize website conversion rates turning visitors into customers and advocates <p> <ul> <li> <p> Partner with our CRO agency to create a testing plan and align resources to execute CRO tests while also scoping the organizational design needed to match our growth goals for CRO long term <p> <li> <li> <p> Communicate the results of the test and next steps to a larger audience across Leadership Product and Marketing teammates <p> <li> <li> <p> Identify and build our website CRO roadmap in partnership with Product to enhance quality top of funnel signups through both our websites <p> <li> <ul> <li> <li> <p> <strong> DataDriven Insights <strong> Leverage analytics tools to gather insights into website performance user behavior and trends Use data to inform decisionmaking and continuous improvement <p> <ul> <li> <p> Own and implement weekly monthly quarterly and annual reporting that showcases channel performance for all nonpaid growth organic direct and recommend strategies needed to improve or scale where needed <p> <li> <li> <p> Present strategies and progress toward goals to many different audiences including Marketing Global Leadership team and our Executive Team <p> <li> <li> <p> Create reports that can shared across the marketing team and used for presentation to leadership and board slides <p> <li> <ul> <li> <li> <p> <strong> Team Leadership <strong> Manage mentor and advise the team to grow their skills and knowledge <p> <ul> <li> <p> Look to build scalable processes that allow the team to execute and make quick decisions based on imperfect data <p> <li> <li> <p> Identify long term organization design determining where we need to continue leveraging agencies vs building the team inhouse <p> <li> <ul> <li> <li> <p> <strong> Collaboration <strong> Work closely with the broader marketing product and design teams to align website initiatives with company goals <p> <ul> <li> <p> In partnership with the Product Marketing Team establish the value of our platform and products to both new and existing users of the websites <p> <li> <li> <p> Work with SR Leaders in Marketing to set priorities for website updates that align with the business goals <p> <li> <li> <p> Enable the entire marketing team to safely make updates across the two websites through the site CMS tool <p> <li> <ul> <li> <ul> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> Proven experience in a leadership role focused on website strategy and digital marketing <p> <li> <li> <p> Strong understanding of website analytics tools and datadriven decisionmaking <p> <li> <li> <p> Demonstrated success in driving traffic improving user experience and optimizing conversion rates in a Product Led environment <p> <li> <li> <p> Excellent communication and interpersonal skills <p> <li> <li> <p> Ability to collaborate effectively with crossfunctional teams <p> <li> <li> <p> Strategic thinker with a track record of developing and executing successful website strategies <p> <li> <li> <p> Comfortable with operating in a remoteworking environment where youll be expected to proactively take charge of strategy and ownership over key success metrics <p> <li> <li> <p> Ability to thrive in a fastpaced environment and prioritize work according to its potential impact on the metrics you are responsible for <p> <li> <ul> <p> <strong> US Employee Benefits <strong> <p> <ul> <li> <p> Competitive Salary + Stock Options <p> <li> <li> <p> Comprehensive and competitive medical dental and vision insurance all LGBT friendly <p> <li> <li> <p> 401k with up to 4 employer match <p> <li> <li> <p> One Medical membership Doctors you can text call or email 247 and receive access to expert insurance guidance <p> <li> <li> <p> Meaningful opportunity for community building through our Employee Resource Groups <p> <li> <li> <p> Access to care for everything from mental health reproductive health family planning pediatrics with Maven <p> <li> <li> <p> Access to mental health support and Employee Assistance Program EAP with confidential counseling services through Lyra <p> <li> <li> <p> Unlimited PTO Policy including Mental Health days and 2 annual Recharge weeks <p> <li> <li> <p> Wellness reimbursement program <p> <li> <li> <p> Partial cell phone and WiFi service reimbursement <p> <li> <li> <p> Voluntary LegalShield for legal services and IDShield for identity theft protection <p> <li> <li> <p> Unlimited vacation personal time and flexible work from home policies <p> <li> <li> <p> Full support for remote work including a $500 home office stipend <p> <li> <li> <p> Generous parental leave policies maternity and parental leave for growing families <p> <li> <li> <p> Budget for professional development opportunities including courses and conference attendance <p> <li> <li> <p> Company sponsored volunteering opportunities <p> <li> <ul> <p> <p> <p> <strong> Closing <strong> <p> <p> US applicants must be currently authorized to work in the United States on a fulltime basis <p> <p> <p> <p> <strong> Must live in or be willing to relocate to one of the following states to be eligible for hire Arizona California Colorado Connecticut Florida Georgia Illinois Louisiana Massachusetts Michigan Minnesota New York New Jersey North Carolina Texas Vermont Virginia Washington <strong> <p> <p> <p> <p> If you are based in California we encourage you to read this important information for California residents linked here <a class=fontbold underline fontbold underline clink href=httpsbitlyisCPRACandidates rel=noopener noreferrer nofollow target=blank> httpsbitlyisCPRACandidates <a> <p> <p> LIMN1 <p><p>
Lead Product Designer - Ad Products & Monetization
Company: Upwork
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> We are seeking a Lead Product Designer to become an integral part of our Ad Products amp Monetization team focused on spearheading and implementing pricing and monetization initiatives that guide customers to the right products and tools for their needs <p> <p> In this role youll work closely with an accomplished team crafting usercentric experiences that enable our worldclass partners to tap into freelance talent effectively Youll contribute significantly to experiences customers love and trust by providing easytounderstand performance and management dashboards that help partners use independent talent to unlock new value for their customers <p> <p> Youll dig into user challenges define mental models and uncover ways to provide engaging intuitive and highquality user experiences Youll also support our mission of creating economic opportunities so people have better lives at a time when this is more urgent than ever <p> <p> Youll be part of a talented supportive and collaborative team of designers researchers and content designers who gather frequently to share work get feedback socialize and learn from each other <p> <h3> Your Responsibilities <h3> <ul> <li> <p> Lead projects through an endtoend design process research ideation strategy information architecture interaction design testing and launch <p> <li> <li> <p> Leverage your design expertise to enhance and broaden our advertising platform tools and user touchpoints by conducting competitive and user research understanding advertising and pricing fundamentals and identifying what our customers value <p> <li> <li> <p> Collaborate with our user researchers product managers data scientists machine learning developers content writers and fellow designers to frame problems and generate ideas from concept through implementation <p> <li> <li> <p> Contribute to strategy and help drive the UX vision for the team <p> <li> <li> <p> Be curious Learn about our twosided marketplace build empathy for our users needs advocate for them and deliver impactful experiences that connect solving their problems to business strategy <p> <li> <li> <p> Create elegant flexible highly usable and apt designs for different device types <p> <li> <li> <p> Care about quality and the fine details of our product design Produce elegant solutions that build trust connection and experiences that customers enjoy using <p> <li> <li> <p> Communicate and share designs with crossfunctional partners from strategy and experience concepts to design systems and assets <p> <li> <li> <p> Work with developers to deliver a polished final product including highfidelity UI and UX specs <p> <li> <li> <p> Further strengthen our design team through mentorship design critiques and knowledge sharing <p> <li> <ul> <h3> What it takes to catch our eye <h3> <ul> <li> <p> 5 years of experience in product design or UX leading endtoend UX design and development for multiple successfully launched applications <p> <li> <li> <p> Must have previous experience designing in the ads and monetization space <p> <li> <li> <p> Case studies that demonstrate your attention to detail with impressive design solutions that connect solving for user needs into outcomes for the business <p> <li> <li> <p> Track record of using data and quantitative research methodologies to inform decisionmaking across the entire product design processlifecycle <p> <li> <li> <p> A strong work ethic and a readiness to focus and commit <p> <li> <li> <p> You can lead a project from start to finish and passionately pursue highquality designs that deliver memorable experiences that users will love <p> <li> <li> <p> A growth mentality You look to tackle new challenges and stretch your abilities to improve the team the business and yourself <p> <li> <li> <p> Strong problemsolving skills and a deep understanding of the challenges and constraints in designing crossplatform web and mobile experiences Desktop mobile web native iOS and Android <p> <li> <li> <p> An excellent teammate You believe we are stronger together and are energized when youre in a room a virtual room with smart empathetic and passionate people <p> <li> <li> <p> Diligent about design details You produce pixeltight attractive work that other companies will look to emulate <p> <li> <li> <p> Portfolio is required <p> <li> <ul> <p> <em> The annual base salary for this position in California and Washington ranges from $240000 $151000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <p> Come change how the world works <p> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also hire fulltime employees in 19 states in the United States <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups And weve also got amazing benefits including medical insurance for you and your family unlimited PTO 401k with matching 12 weeks of paid parental leave and a generous Employee Stock Purchase Plan Check out our Life at Upwork page to learn more about our benefits and the employee experience <p> <p> Check out our Careers page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice <p><p>
Director - User Experience Research
Company: Syndigo
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> The <strong> Director of UX Research <strong> at Syndigo will play a pivotal role in shaping how our thousands of clients interact with our products and services driving greater value growth and efficiency Success in this role hinges on delivering actionable insights that fuel innovation across product development teams streamlining complexity for our users Collaborating closely with colleagues from Design Product Management Technology Sales and others youll craft product experiences tailored to a diverse customer base Additionally youll catalyze a culture of learning within the organization guiding others on effective research practices and maximizing the impact of our findings As part of our mission to empower users with seamless interfaces we are seeking a passionate and experienced leader to spearhead our UX initiatives ensuring excellence in every interaction Join us in driving innovation and creating intuitive engaging experiences that delight customers worldwide <p> <p> <strong> HOW WELL BE WILLING TOGETHER DAY TO DAY <strong> <p> <ul> <li> <p> Develop and execute a comprehensive UX research strategy aligned with business goals and user needs <p> <li> <li> <p> Conduct thorough user research including interviews surveys and usability testing to gather insights and inform product enhancements <p> <li> <li> <p> Create and maintain user personas to guide design decisions and ensure a usercentered approach <p> <li> <li> <p> Design and iterate on prototypes and wireframes to visualize and communicate design concepts effectively <p> <li> <li> <p> Collaborate with crossfunctional teams to design intuitive and visually appealing user interfaces that prioritize usability and accessibility <p> <li> <li> <p> Plan and facilitate usability testing sessions to evaluate the effectiveness of designs and gather feedback for iterative improvements <p> <li> <li> <p> Ensure that all products meet accessibility standards and advocate for inclusive design principles throughout the organization <p> <li> <li> <p> Hire and mentor a team of UX researchers fostering a culture of creativity collaboration and continuous learning <p> <li> <li> <p> Partner with product managers developers and other stakeholders to align UX priorities with product roadmaps and business objectives <p> <li> <li> <p> Stay abreast of industry trends and best practices in UX design and research and champion innovative approaches to enhance the user experience <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> 8+ years of experience in UX research with a proven track record of success in a SaaS or technologydriven environment <p> <li> <li> <p> BABS in psychology humancomputer interaction or related field Advanced degree MAMS in a relevant field is a plus <p> <li> <li> <p> Strong strategic planning and analytical skills with the ability to translate user insights into actionable strategies that drive business results <p> <li> <li> <p> Passionate about understanding user needs and advocating for their interests throughout the product development lifecycle <p> <li> <li> <p> Excellent at leading and motivating crossfunctional teams with a collaborative and empowering leadership style that fosters innovation and excellence <p> <li> <li> <p> Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to diverse audiences <p> <li> <li> <p> You thrive in a fastpaced and dynamic environment with the ability to adapt quickly to changing priorities and business requirements <p> <li> <li> <p> Commitment to staying ahead of industry trends and continuously expanding your knowledge and skills in UX design and research <p> <li> <ul> <p> <p><p>