Direct Hire Authority (Dha) Solicitation Jobs in USA
332,827 open positions · Updated daily
Looking for Direct Hire Authority (Dha) Solicitation jobs in USA? Browse our curated listings with transparent salary information to find the perfect Direct Hire Authority (Dha) Solicitation position in the USA area.
Proposal Manager
Company: IT Concepts
Location: USA
Posted Mar 13, 2024
<p>Founded in 2003 IT Concepts core values customercentricity teamwork driven to deliver innovation and integrity ensure we work together to be the best realize objectives and make a positive impact in our communities We intentionally created and sustain our ITC culture that embraces change experimentation continuous learning and improvement We bring our design thinking problem solving approach that challenges assumptions prioritizes curiosity and invites complexity to deliver innovative efficient and effective solutions As we continue to grow in the support of our government customers we are looking for driven and innovative individuals to join our team<p> <p>IT Concepts is looking for an experienced Proposal Manager to support ITCs Growth team in proposal management and content development for strategic and priority opportunities across multiple federal markets including National Security IC Civil Health<p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Lead and manage the overall proposal development process from PreProposal Phase through production and PostProposal Phase for prioritystrategic proposals as assigned<li> <li style=>Coach and train proposal teams using ITC Growth Team processes on the development of complex compliant and compelling proposal responses<li> <li style=>Produce and manage proposal outlines kickoff documentation writing and reviewer assignments compliance matrices and proposal deliverables<li> <li style=>Develop and maintain proposal schedules and drive proposal team in adherence to the schedule from beginning to end ensuring delivery to the customer<li> <li style=>Lead proposal color reviews to include scheduling organizing facilitating preparing conducting and supporting comment summation adjudication and final inclusion<li> <li style=>Provide support as directed to Growth Team members on other priority proposals and projects as assigned including content development compliance reviews and support with Capture activities and RFI responses<li> <ul> <ul style=> <li style=>Collaborate with graphic designers project managers capture managers and client service teams to build creative and innovative material<li> <li style=>Translate technical information into clear consistent and grammatically correct content<li> <li style=>Demonstrate ability to sift through a discussion with SMEs and leaders extracting the most significant information and action items<li> <li style=>Write revise and edit drafts including executive summaries conclusions management processes and Past Performance qualifications in a clear concise manner maintaining continuity of style and content<li> <li style=>Review final documents for editing and content completeness<li> <li style=>Identify and escalate proposal writing and production issues to ITC leadership for proactive remedies and resolution<li> <ul> <p><strong>Requirements<strong><p> <ul style=> <li style=>Undergraduate degree in English journalism communications humanities liberal arts or related disciplines<li> <ul> <ul style=> <li style=>810 years of proposal management experience 35 years content development experience<li> <li style=>Ability to work in a fastpaced environment with varying personalities across all functions while maintaining positive attitude and sense of humor<li> <li style=>An understanding of the Federal source selection acquisition process<li> <li style=>Experience supportinggeneral knowledge of enterprise IT cloud Human Capital or data science fields<li> <ul> <ul style=> <li style=>Ability to review and correct material for content style and compliance with internal and external standards and conduct followups when needed with primary authors<li> <ul> <ul style=> <li style=>Exceptional project management skills<li> <ul> <p><strong>Preferred<strong><p> <ul style=> <li style=>APMP certification<li> <li style=>High proficiency in Microsoft Office and Adobe Acrobat<li> <li style=>Experience supportinggeneral knowledge of enterprise IT cloud or data science fields<li> <li style=>Familiarity with delivery concepts such as Agile DevSecOps continuous integration continuous development<li> <li style=>PMP or Scrum certification<li> <li style=>Proficiency in Adobe Illustrator and other programs to support graphics creation<li> <li style=>SharePoint Administration site development access management<li> <ul> <p><strong>Benefits<strong><p> <p><strong>The Company <strong><p> <p>We believe in generating success collaboratively enabling longterm mission success and building trust for the next challenge With you as our partner lets solve challenges think innovatively and maximize impact As a valued member of our ITC community you have the unique opportunity to work in a diverse range of technology and business career paths all while supporting our nation and delivering innovative technology solutions We are a close community of experts that pride ourselves on creating an environment defined by teamwork dedication and excellence<p> <p>We hold three ISO certifications 270012013 2000012011 90012015 and two CMMI ML 3 ratings DEV and SVC<p> <p><strong>Industry Recognition <strong><p> <p>Growth | Inc 5000s Fastest Growing Private Companies DC Metro List Fastest Growing Washington Business Journal Fastest Growing Companies Top Performing Small Technology Companies in Greater DC<p> <p>Culture | Northern Virginia Technology Council Tech 100 Honoree Virginia Best Place to Work Washington Business Journal Best Places to Work Corporate Diversity Index Winner MidSize Companies Companies Owned by People of Color Department of Labors HireVets for our work helping veterans transition SECAF Award of Excellence finalist Viqtory Military Friendly Brand Virginia Values Veterans V3 Cystic Fibrosis Foundation Corporate Breath Award<p> <p><strong>Benefits <strong><p> <p>We offer great benefits Competitive Paid Time Off Medical Dental and Vision Insurance Identity Protection Pet Insurance 401k with company matching<p> <p>We invest in our employees Every employee is provided with a stipend to invest in certifications a masters degree or even a doctorate We want you to grow as an expert and a leader and offer flexibility for you to take a course a certification or attend a conference We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development<p> <p>We work hard we play hard ITC is committed to injecting fun into every day We dedicate funds for activities virtual and inperson eg we have four season tickets to Nationals games that are available every month we host happy hours holiday events fitness events and annual celebrations In alignment with our commitment to our communities we host and attend charity galasevents We believe in appreciating your commitment and building a positive workspace for you to be creative innovative and happy<p> <p>IT Concepts is an Affirmative ActionEqual Opportunity employer As such any personnel decisions hire promotion job status etc on applicants andor employees are based on merit qualifications competence and business needs not on race color citizenship status national origin ancestry gender sexual orientation gender identity age religion creed physical or mental disability pregnancy childbirth or related medical condition genetic information of the employee or family member of the employee marital status veteran status political affiliation or any other factor protected by federal state or local law<p> <p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions<p> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>ITC is founded on the concept of service and innovation<p> <p>Founded in 2003 IT Concepts was established with a simple yet important promise to deliver technology concepts that work<p> <p>This founding principle which permeates throughout our team and company culture has propelled ITC to the upper echelons of the industry With awardwinning services and unflinching dedication to country and clients ITC remains committed to teamwork innovation and collaboration This collective team energy has allowed us to stay small with a diverse and dedicated group of technology experts while thinking big and tackling our clients most pressing challenges headon<p> <img src=httpsremotivecomjobtrack1900278blankgifsource=publicapi alt=>
QA Automation Engineer, Team Lead
Company: Quest Analytics
Location: USA
Posted Mar 12, 2024
<div><b style=fontsize 24px>Your Quest Build the software products that improve healthcare access<b><div><div><br><div><div><span style=fontsize 105pt>At Quest Analytics our mission is to make healthcare more accessible for all Americans As part of our team youll work in an innovative collaborative challenging and flexible environment that supports your personal growth every day Were looking for an innovative <span><span style=fontsize 11pt>QA Automation Team Lead<span><span style=fontsize 105pt> to <span><span style=fontsize 11pt>ensure the software and data are functional reliable and in line with the end users expectations through the implementation and maintenance of automated quality checks throughout the delivery process <span><span style=fontsize 105pt>We will rely on you to help<span><span style=fontsize 11pt> guide a team of other QA automation engineers and Data QA Testers through daytoday work responsibilities<span><div><br><br><div class=h3>What youll do<div><li style=>Serve as the automation team lead and SME for building out and maintaining automated testing frameworks and solutions driven by scrum team deliverables engineeringquality metrics and stakeholder feedback<li><li style=>Guidementorinfluence and provide leadership to the test automation team to identify and solve test automation needs and opportunities including tactical considerations refactoring maintenance and delivery exceptions during a scrum team sprint <li><li style=>Provide daytoday technical guidance to team members in their areas of test automation responsibility including handson participation in daily activities writing code creating and reviewing pull requests while maintaining an area of responsibility within the automation team <li><li style=>Work with other QA engineers developers SMEs Product Management andor various stakeholders to understand requirements for an area of work and translate those requirements into a test plan that measures application andor data quality while maintaining workflow and iterative deliverables within the automation team <li><li style=>Coordinate and drive all automation test activities within the software automation team including collaborating with various stakeholders iteratively planning automation work item completion and suggesting andor implementing key strategic and tactical test design decisions to maintain automation framework functionality availability and performance<li><li style=>Monitor testing statuses in all preproduction environments during each sprint to ensure automated testing run effectiveness refactoring and scheduling are on track with sprint goals to deliver a release to production <li><li style=>Facilitate automated preproduction regression testing and smoke testing with the SQA analysts during preproduction testing activities <li><li style=>Provide handson mentorship and problemsolving with automation team members and assistance with the resolution of any roadblocks<li><li style=>Conduct test reviews and attend code amp design reviews to help ensure that the development process is followed and that the criteria for delivery to product owners are attained <li><li style=>Design write and submit pull requests for automated test case suites targeted at new or existing software engaged in the core operations during the software developmentdelivery cycle reducing the number of manual tests keeping performance stability and value in mind<li><li style=>Assist with adhoc troubleshooting of testing cycles in SIT production issues and help define any changes to the automation coverage that may need to happen to ensure the quality of automated test suites Additionally assisting with decisionmaking around automation testing exceptions for accelerated deployments and deployment night facilitation of automated test suite execution<li><li style=>Help design and implement heavy data validation and ETL processes testing in an automated fashion with Data QA SDETs and SEs to increase data accuracy checks at all stages of delivery Directly participate in the operationalization of ETL validation by guiding the QA automation team in daytoday activities toward this goal<li><li style=>Lead the development and execution of automated testing tools within the automation team pull together team members and other stakeholders as needed to solve challenges and quality issues Report automation KPIs and metrics monthly<li><li style=>Responsible for maintaining and enhancing test automation through process operationalization of the automation team including feedback and requests from other teams specifically engineeringscrum team requests and SDET strategy considerations into daily expectations and deliverables<li><li style=>Collaborate with manager concerning resource assignments and participate in the interview process as needed<li><li style=>Communicate effectively with technical and nontechnical personnel<li><li style=>Be a creative thinker with a focus on continuous improvement <li><li style=>Be proactive in keeping QA skills fresh<li><br><br><div class=h3>What it requires<div><li style=>Bachelors degree in Computer Science or related technical discipline or the equivalent combination of experience training or technical certification<li><li style=>7+ years of professional experience in QA Software and Data QAData ValidationETL testing<li><li style=>1+ years of QA lead responsibility experience <li><li style=>Experience with developing automated test cases and working in an AgileScrum environment<li><li style=>Experience with implementing CICD tools like Azure and Jenkins for automated testing runs<li><li style=>Strong Experience with complex data validation and ETL processes testing <li><li style=>Advanced experience with SQL Server and writing SQL queries to validate testing<li><li style=>Familiarity with C NET<li><li style=>High attention to detail and proven ability to manage multiple competing priorities simultaneously<li><li style=>Ability to multitask and prioritize in a fastpaced fluidic environment<li><li style=>Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions recommendations and drive action Customer focused<li><li style=>Works well in a highly collaborative team environment<li><div>We are not currently engaging with outside agencies on this role<div><div><b>Visa sponsorship is not available at this time<b><div><div><br><div><div><b style=fontsize 18px>What youll appreciate<b><div><div>Workplace flexibility you choose between remote hybrid or inoffice<div><div>Company paid employee medical dental and vision<div><div>Competitive salary and success sharing bonus<div><div>Flexible vacation with no cap plus sick time and holidays<div><div>An entrepreneurial culture that wont limit you to a job description<div><div>Being listened to valued appreciated and having your contributions rewarded<div><div>Enjoying your work each day with a great group of people<div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>Apply TODAY<b><div><div><a class=postingslink href=httpcareersquestanalyticscom rel=nofollow>careersquestanalyticscom<a><div><div><br><div><div><b style=fontsize 18px>About Quest Analytics<b><div><div>For more than 30 years weve been improving provider network management one groundbreaking innovation at a time 95 of Americas health plans use our tools including the eight largest in the nation Achieve your personal quest to build a great career here <div><div><span style=fontsize 105pt> <span><div><div>Visa sponsorship is not available at this time<div><div> <div><div><i>Quest Analytics provides equal employment opportunities to all people without regard to race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment <i><div><div> <div><div><i>Applicants must be legally authorized to work in the United States Verification of employment eligibility will be required at the time of hire<i><div><div><br><div><div>Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence hrquestanalyticscom<div><div><br><div><div>NOTE Staffing agencies headhunters recruiters andor placement agencies please do not contact our hiring managers directly We are not currently working with additional outside agencies at this time<div><img src=httpsremotivecomjobtrack1900317blankgifsource=publicapi alt=>
Senior Manager Transformation Strategy & Operations
Company: EDB
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> A Lot About You <strong> <p> <p> <p> <p> We are seeking a highly skilled and experienced strategy amp operations professional to join our dynamic Transformation Office This highly visible role is in the belly of the beast defining and executing the crossorganizational initiatives that will enable EDBs next chapter of growth You effortlessly leverage the left side and right side of your brain balancing systems thinking and humancentered design thinking Strategic thinking meticulous execution and management thereof communication and teamwork updownacross the organization are key <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> <strong> Solution development and implementation <strong> define standardized processes suitable for crossfunctional teams that will promote efficient outcomes today and can sustain robust growth tomorrow <p> <li> <li> <p> <strong> Strategic project planning <strong> develop comprehensive project plans that encompass all stages of software development from inception to deployment Ensure that projects meet quality scope budget and timeline requirements <p> <li> <li> <p> <strong> Data analysis and information synthesis <strong> ability to work with data and information in various forms and structures Continuous understanding of quantitative and qualitative insights on your work How impactfulefficient is a solution Is this solution driving adoption and meaningful behaviors <p> <li> <ul> <p> <strong> Ability to influence and gain consensus with competing priorities across teams the person in this role will need to work with senior leadership for alignment and their constituents for execution <strong> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Bachelors degree is required Advanced degree preferred <p> <li> <li> <p> Minimum 5+ years of strategic planning amp operations or 3+ years of management consulting experience preferred <p> <li> <li> <p> Sales operations and structure design experience a plus <p> <li> <li> <p> Problemsolving skills constantly thinking about innovative ways to improve <p> <li> <li> <p> Excellent analytical operations interpersonal organizational and communications skills <p> <li> <li> <p> A growth mindset positive attitude and demonstrated hunger for continuous learning <p> <li> <li> <p> Ability to drive crossfunctional collaboration and consensus without clear authority <p> <li> <li> <p> A track record of excellence <p> <li> <li> <p> Diplomatic savvy to build positive and productive partnerships inside and out <p> <li> <li> <p> A strong work ethic and strong core values honesty integrity creativity <p> <li> <li> <p> Passion for technology and cool products <p> <li> <li> <p> Low ego Good person <p> <li> <ul> <p> If you are a strategy amp ops leader with a passion for making organizations move faster and efficiently and you thrive in a collaborative and dynamic environment we invite you to apply for this exciting opportunity to facilitate our next chapter of growth <p> <p> <p> <p> <strong> LIRemote <strong> <p> <p> <p><p>
Product Manager
Company: Sojern
Location: USA
Posted Mar 12, 2024
<p><strong><u>Position summary<u><strong><p> <p>Product managers at Sojern use their deep knowledge of performance marketing in online travel and software product development to develop innovative platforms and tools They are highly passionate problemsolving have a core desire to develop fantastic user experiences and can design innovative solutions working with a crossfunctional team of sellers operations designers analysts and engineers<p> <p><strong><u>What you will do<u><strong><p> <ul style=> <li style=>Collaborate closely with teams across the company to develop a strategy and roadmap for advancing our customer experience <li> <li style=>Partner with engineering and designers to develop platform enhancements <li> <li style=>Gather and document use cases and product requirements to communicate product features and decisions clearly to all stakeholders<li> <li style=>Coordinate with engineering to prioritize backlogs manage sprints and deliver product features in an agile environment<li> <li style=>Utilize data to make decisions and prioritize features and enhancements for our reporting and billing platform<li> <li style=>Endtoend product lifecycle management responsibilities including ideation stakeholder management customer feedback product development rollout strategy and ongoing continuous innovation for your products<li> <ul> <p><strong>What you bring to the table <strong><p> <ul style=> <li style=>A bachelors degree from an accredited college or university Preference given for computer science CS math statistics and degrees from the business field A masters degree is also desirable<li> <li style=>35 years of relevant experience with 24 years in product management<li> <li style=>Experience writing presenting and communicating product requirements<li> <li style=>Willing to roll up your sleeves and prototype solutions in partnership with engineers data scientists analysts and end users<li> <li style=>Experience building and improving UXUIs for customer insights reporting and billing<li> <li style=>Basic SQL knowledge with the ability to query multiple data sets to troubleshoot and analyze data<li> <li style=>Able to manage multiple projects and collaborate effectively with crossfunctional teams in a fastpaced dynamic environment<li> <li style=>Selfmotivated exhibiting strong selfmanagement and a sense of urgency<li> <li style=>Excited to operate within agile development methodologies<li> <li style=>Travel sector experience bonus points if you have experience <li> <li style=>Recent experiencer in ad tech with strong knowledge of programmatic SEM and social platform advertising as well sat big data bonus points if you have experience <li> <ul> <p><strong><u>What we have for you<u><strong><p> <ul style=> <li style=>FlexiFridays Sojernistas typically work a ½ day and we have no mandatory meetings on Fridays To make this possible Sojernistas ensure deliverables are met throughout the week<li> <li style=>Flexibility Remote and hybrid work options so our team can enjoy flexibility and do their best work regardless of location<li> <li style=>Equity Stock options are offered to every employee<li> <li style=>Tech Monthly cell phone amp wifi stipend provided in addition to laptop and tech equipment for your home office<li> <li style=>Paid Parental Leave 16 weeks pay for birthing parents and 12 weeks pay for nonbirthing parents beginning the day of joining until the childs first birthday Where a local country has more liberal leave protocol we happily comply embraceinclusion<li> <li style=>Learning Opportunities All employees have access to an annual LampD stipend as well as ongoing training and support to help you grow while leading creative and challenging projects<li> <li style=>Sojern Gives Back We regularly organize office volunteer programs with local charities and organizations as well as provide 40 hours of paid time per year to volunteer<li> <li style=>Culture Strong core business values focus on teamwork vibrant social and fun environment<li> <li style=>Travel Perks IATA membership and personal travel hotel stay benefit<li> <li style=>Recognition We use Bonusly to allow our team to recognize performance and teamwork deliverwow winasateam<li> <li style=>Wellbeing We take a wholeperson approach to your wellness with Spring Health mental health benefits a Wellness Coach and Employee Assistance Programs<li> <li style=>Paid Time Off Unlimited PTO we are a travel company after all<li> <li style=>Healthcare Comprehensive medical dental and vision insurance for you and your dependents with healthy employer premium contributions<li> <li style=>Life and Disability Life ADampD and Short and LongTerm Disability insurance with premiums 100 paid by Sojern<li> <li style=>Medical Travel Travel expense coverage for when medical treatment is needed that is not available locally<li> <li style=>Retirement 401k available with company profit sharing contributions<li> <ul> <p><u><strong>About Sojern<strong><u><p> <p>At Sojern we believe in the power of travel as a way to bring the world together It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently and increase longterm growth customer loyalty and profitability<p> <p>Our customers include hotels attractions and tourism boards and they use the power of machine learning data science and realtime traveler data in Sojerns products to build direct relationships with travelers across social mobile and the web Now more than ever our thousands of customers rely on Sojern to drive visits bookings and ticket sales by engaging with travelers as they plan their travel<p> <p>As a globally distributed company we are headquartered in San Francisco with employees based in 14 countries and counting Our team is passionate about travel and the core values that define our culture Win as a Team Embrace Inclusion Be Genuine Deliver Wow and Center Around the Customer Check out our Glassdoor reviews<p> <p><strong><u>Hiring Locations<u><strong><p> <p>US Roles at Sojern based outside of our Omaha NE or San Francisco CA office can sit in any of the following states AZ CA CO CT FL GA IL IN IA KS MA MI MN MO NE NJ NY NC PA SD TN TX UT WA and WI Please only apply if you are able to live and work fulltime in one of the states listed above State locations and specifics are subject to change as our hiring requirements shift<p> <p><em>CA residents For information on the personal information that Sojern collects when you apply for this job and how that information is handled please see the Sojern <a class=wafflerichtextlink href=22httpswwwsojerncomprivacyprivacypolicy22 rel=nofollow>Privacy Policy<a> LILC1 LIRemote<em><p> <div class=contentconclusion> <p><strong><u>Disclosure PreEmployment Requirements<u><strong><p> <p>All candidates offered employment by Sojern may be subject to preemployment requirements including but not limited to a background check Sojern is compliant with all federal and local laws with consideration to preemployment requirements<p> <p><strong><u>Our Commitment to Diversity Equity and Inclusion<u><strong><p> <p>At Sojern we work to create a brave space that seeks out embraces and promotes diverse thoughts beliefs and experiences of Sojernistas globally<p> <p>We are building a workforce that represents the customer base we are serving and the world we live in A diversified workforce is an innovative workforce Just as there is no one typical traveler there is no one typical employee We foster diversity and inclusion across the company actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products policies and programs are relevant for our employees and clients alike<p> <p>Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all Sojern has employee resource groups which are the core of our culture fostering belonging inspiring learning and creating opportunities for all Sojernistas across the globe<p> <ul style=> <li style=>The DEI Council which fosters diversity equity and inclusion among our global team<li> <li style=>Sojern Gives Back which organizes corporate giving and volunteering activities<li> <li style=>SoProud our LGBTQ+ affinity group for community members and allies<li> <li style=>SoEmpowered a group dedicated to advancing women in leadership and business<li> <li style=>SoFit supporting employee health and wellness<li> <ul> <p>We also have employeerun Slack channels for those with specific interests for example parents plant lovers or pets<p> <p><em>At Sojern we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent We do not discriminate on the basis of race religion color national origin gender gender orientation sexual orientation age marital status veteran status or disability status<em><p> <p><em>Sojern is committed to providing reasonable accommodation for individuals with disabilities Please inform your TA Partner if you are requesting a reasonable accommodation<em><p> <div> <img src=httpsremotivecomjobtrack1900187blankgifsource=publicapi alt=>
Front End Software Engineer
Company: Vetcove
Location: USA
Posted Mar 13, 2024
<p style=minheight15em>Join our growing team at Vetcove and help us transform how veterinarians buy the supplies they need to keep Americas pets healthy Vetcoves eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place Our community of more than 17000 veterinary hospitals employs tens of thousands of veterinarians and delivers care to many millions of animals every year across all 50 states Were a growing team on a mission to modernize the $50B+ animal health industry Simply put Vetcove helps veterinary organizations spend more time giving care and less time shopping and comparing across vendors to supply their practices Vetcove is a Y Combinator and venturebacked growth stage company with notable investors in Silicon Valley and NYC Were looking for exceptionally talented and passionate people to join our growing team <p><p style=minheight15em><p><p style=minheight15em><strong>About Our Team <strong><p><p style=minheight15em>We believe every engineer at Vetcove should have a holistic view of Vetcove and work on many areas of our technology stack We encourage you to apply to help us grow a system that facilitates billions of dollars in orders each year<p><p style=minheight15em><p><p style=minheight15em>We move lightningfast in an industry that was previously slow to adopt technology As Vetcove quickly expands its offerings to better serve veterinary groups and its supply chain partners were quickly growing our engineering team to keep pace with the rapid expansion of our business while maintaining exceptional code quality and system integrity <p><p style=minheight15em><p><p style=minheight15em>Youll have an opportunity to work closely with end users handle large scale infrastructure challenges and everything in between<p><p style=minheight15em><p><p style=minheight15em><strong>Some Projects Weve Recently Worked On<strong><p><ul style=><li style=><p style=minheight15em>An ecommerce storefront that helps millions of pet parents find the medications their pets need<p><li><li style=><p style=minheight15em>A dynamic advertising platform that gives away millions of dollars in cash back rewards to veterinary clinics<p><li><li style=><p style=minheight15em>A mobile shopping experience that lets veterinary clinics shop using their phones camera<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>About the Position <strong><br><p><p style=minheight15em>As a Front End Software Engineer at our dynamic company youre not just a team member youre a vital team member in our mission to revolutionize pet health through technology Heres what makes this role special<p><ul style=><li style=><p style=minheight15em><strong>Innovator at Heart<strong> You will be pivotal in transforming ideas into reality From the first sketch to the final touch you are the architect of intuitive and groundbreaking solutions on the Vetcove platform<p><li><ul><ul style=><li style=><p style=minheight15em><strong>Core Contributor<strong> Your expertise wont just be appreciated it will be essential As a key player in developing our platforms core features youll have a direct impact on enhancing the daytoday success of our users the heroes in veterinary care and their pet parents<p><li><li style=><p style=minheight15em><strong>Collaborative Creativity<strong> You will be working side by side with the industrys most talented front end developers Together youll forge the next wave of veterinary software marked by its userfriendly design and innovative functionality<p><li><li style=><p style=minheight15em><strong>EmpathyDriven Engineering<strong> At the heart of your role is a deep understanding of our users needs Youll be crafting not just software but experiences that resonate with veterinarians and pet owners<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Frontend Tools We Use<strong><p><p style=minheight15em><strong>Frontend <strong>JavaScript React ReactQuery Typescript Lessjs<p><p style=minheight15em><strong>Mobile <strong>React Native<p><p style=minheight15em><strong>Version Control <strong>Git<p><p style=minheight15em><p><p style=minheight15em><strong>What youll do <strong><p><ul style=><li style=><p style=minheight15em>Building and extending interactive React applications that will be used by tens of thousands of veterinary purchasers and millions of pet parents<p><li><li style=><p style=minheight15em>Building reusable components for use by the larger team<p><li><li style=><p style=minheight15em>Implementing new features into our React Native applications<p><li><li style=><p style=minheight15em>Working directly with our CTO and engineering team as well as across other functions to continuously evolve our platform and products <p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>What Youll Do Building Animal Health Technology 🐾<strong><p><ul style=><li style=><p style=minheight15em><strong>PetInspired Innovation<strong> Youll be developing interactive React applications that are not just tech marvels but lifelines for tens of thousands of veterinary professionals and millions of pet parents<p><li><li style=><p style=minheight15em><strong>Crafting with Compassion<strong> Create reusable React components that arent just code theyre the building blocks of pet health<p><li><li style=><p style=minheight15em><strong>Paws and Play<strong> Implement delightful new features into our React Native applications making pet care information more accessible and engaging<p><li><li style=><p style=minheight15em><strong>Collaborate with Heart<strong> Work pawinhand with our CTO and engineering team plus other passionate pet lovers across various functions to evolve our platform and products that keep tails wagging and pets healthy<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>What Were Looking For 🐾<strong><p><ul style=><li style=><p style=minheight15em><strong>2+ Years Experience <strong>2+ years of professional software engineering experience with a bonus for building web applications <p><li><li style=><p style=minheight15em><strong>JavaScript Jedi<strong> High proficiency in JavaScript especially utilizing React and TypeScript<p><li><li style=><p style=minheight15em><strong>From Figma to Furry Friends<strong> Experience in converting hifidelity Figma designs into React components that resonate with pet parents<p><li><ul><ul style=><li style=><p style=minheight15em><strong>CSS with Care<strong> A deep understanding of CSS and its latest features used to design interfaces that speak to pet lovers<p><li><li style=><p style=minheight15em><strong>Bark and Meow Effectively<strong> Exceptional communication skills vital for collaborating in a team dedicated to pet wellness<p><li><li style=><p style=minheight15em><strong>Juggle with Joy<strong> Ability to manage multiple tasks with a smile in a fastpaced environment where every second counts for veterinary clinics<p><li><li style=><p style=minheight15em><strong>Passion for Paws<strong> A strong desire to make a real difference in the lives of pets and those who care for them<p><li><li style=><p style=minheight15em><strong>Purrfect Production Experience<strong> A history of building successful applications ideally in a modern web framework<p><li><li style=><p style=minheight15em><strong>Startup Spirit Pet Passion<strong> Tech or startup experience is great but a love for animals and their wellbeing is what really sets your tail wagging<p><li><ul><div class=h2>Benefits<div><ul style=><li style=><p style=minheight15em>100 remote within the USA<p><li><li style=><p style=minheight15em>Medical Dental and Vision Insurance <p><li><li style=><p style=minheight15em>Automatic 401k contribution<p><li><li style=><p style=minheight15em>Employee referral program<p><li><li style=><p style=minheight15em>At home office set up <p><li><li style=><p style=minheight15em>Biannual company retreats <p><li><li style=><p style=minheight15em>Open vacation policy <p><li><li style=><p style=minheight15em>Equity <p><li><li style=><p style=minheight15em>Monthly team events<p><li><ul><p style=minheight15em><p><p style=minheight15em>Please note we are unable to sponsor work visas at this time <p><p style=minheight15em><p><p style=minheight15em><strong>Attention all job seekers<strong> We want to ensure that youre wellinformed about a serious matter affecting the job market It has come to our attention that scammers are operating in the industry impersonating employees and attempting to deceive savvy applicants like you Heres what you need to know<p><ol style=><li style=><p style=minheight15em>Our job listings are exclusively available on official sites our careers page LinkedIn BuiltIn and Indeed Be cautious of other sources claiming to represent us or any organization that youre interested in Stay on the lookout<p><li><li style=><p style=minheight15em>Authentic communications from our company will only come through verified email addresses and phone numbers If you receive unexpected messages or calls exercise caution and verify their authenticity Dont let scammers catch you off guard<p><li><li style=><p style=minheight15em>Its essential to independently verify the legitimacy of any job postings you come across Visit our official careers page to confirm the validity of any openings Stay proactive and protect yourself<p><li><li style=><p style=minheight15em>Remember that during the application process we will <em><strong>never<strong><em> request sensitive personal or financial information from you Be wary of anyone asking for such information Keep your personal data secure<p><li><li style=><p style=minheight15em>If you suspect any fraudulent activity or encounter suspicious individuals please report it immediately to our recruiting department By working together we can combat these scams and keep the job market safer for everyone<p><li><ol><p style=minheight15em>We understand the importance of your job search and want to ensure your experience is positive and secure Always exercise caution and stay scamsmart<p><p style=minheight15em><p><p style=minheight15em>Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace We welcome applicants from all backgrounds regardless of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status We are dedicated to providing a work environment free from discrimination harassment and retaliation It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations If you require accommodations during the application or interview process please let us know and we will make every effort to accommodate your needs<p><img src=httpsremotivecomjobtrack1900546blankgifsource=publicapi alt=>
Senior Technical Product Owner
Company: Billtrust
Location: USA
Posted Mar 12, 2024
<p><span style=textdecoration><strong>Senior Technical Product Owner ~ Payments<strong><span><p> <p>The Senior Technical Product Owner plays a pivotal role in identifying highimpact opportunities to integrate across the companys product lines Working closely with the development team internal stakeholders technical subject matter experts SMEs and functional teams this position defines and manages the delivery of our product roadmaps The Senior Technical Product Owner possesses comprehensive experience across product management Project Management Office PMO functions customer engagement and support design teams and acts as a bridge between technical teams and commercial product owners Proficiency in data analysis using tools like Excel SQL and Splunk and a solid understanding of backend architecture are essential They excel in collaborating with highly technical teams and providing product requirements for backend APIs UIs and architecture Moreover they are adept at understanding platform aspects and have a successful track record of delivering global Software as a Service SAAS solutions<p> <div class=h3><strong>What Youll Do<strong><div> <ul style=> <li style=>Strategize with multiple internal teams to define an efficient and adaptable roadmap<li> <li style=>Define short mid and longterm direction of key products and services emphasizing asset reuse and adherence to service level agreements SLAs and nonfunctional requirements NFRs<li> <li style=>Develop SMART business cases for ideas and drive prioritization backlog through regular stakeholder meetings<li> <li style=>Collaborate with the development team to clarify requirements and translate business needs into technical specifications<li> <li style=>Ensure prototypes align with existing and future feature requirements<li> <li style=>Maintain clear communication and relationships with stakeholders and leads to ensure alignment on features functionality and deadlines<li> <li style=>Provide guidance to the team for backlog management and prioritization of initiatives epics and user stories<li> <li style=>Work crossfunctionally with other Product Managers and departments to resolve dependencies and achieve larger product goals<li> <li style=>Collaborate with UX and technical writers to facilitate communication training and enduser documentation<li> <li style=>Identify plan and execute multifunctional efforts to expand product functionality and meet stakeholder needs<li> <li style=>Utilize SQL andor Splunk databases for data mining and reporting to define business and product requirements<li> <li style=>Ensure transparency on results and planning through accurate and ideally automated reporting<li> <li style=>Act as a mentor and coach for other technical product owners<li> <ul> <div class=h3><strong>What Youll Bring<strong><div> <ul style=> <li style=>Bachelors degree in Computer Science MIS Business or a related field or equivalent experience with 57+ years of relevant technical ownership experience<li> <li style=>Proficiency in Agile methodologies<li> <li style=>Demonstrated ability to manage product backlog in a fastpaced productcentric environment<li> <li style=>Proven experience with global SAAS productssolutions<li> <li style=>Technical proficiency with data analysis tools Excel SQL and effective collaboration with highly technical teams<li> <li style=>Comprehensive experience across product management PMO functions customer engagement and serving as a liaison with key customers<li> <li style=>Experience in selfdirected data analysis across various domains Product Usage Customer Segmentation PampL Salesforce CRM etc<li> <li style=>Understanding and management of a PampL statement<li> <li style=>Strong crossfunctional collaboration skills and ability to thrive in a teamoriented environment<li> <li style=>Experience in direct client engagement including user forums round tables or customer outreach sessions<li> <li style=>Ability to lead release activities from analysis through implementation<li> <li style=>Capacity to plan for future strategy while maintaining the current delivery model<li> <li style=>Selfmotivated with excellent problemsolving skills<li> <li style=>Outstanding written and verbal communication skills<li> <ul> <p><p> <p>The expected base salary range for this position is $100000 $120000<p> <p>Compensation may vary depending on several factors including a candidates qualifications skills experience competencies and geographic location Some roles may qualify for extra incentives like equity commissions or other variable performancerelated bonuses Further details will be provided by our Talent Acquisition team during the interview process<p> <p><p><div class=contentconclusion><div class=h4><strong>Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At Billtrust we celebrate and support diversity and are committed to creating an inclusive environment for all employees So if your experience aligns but doesnt exactly match each and every qualification apply anyway You may be exactly what we are looking for <strong><div> <div class=h2>What Youll Get<div> <ul style=> <li style=><span style=fontweight><span style=fontweight><strong>Work from Anywhere<strong> Our state of the art office your home a company paid WeWork<span><span> you decide <li> <li style=><span style=fontweight><strong>A Culture that Lives its Values<strong> Our values are not just words or window dressing they guide our decisions big and small each and every day<span><li> <li style=><span style=fontweight><strong>Flexible<strong> <strong>Working Hours<strong><strong style=fontweight> We support your lifestyle the results are what count<strong><span><li> <li style=><span style=fontweight><strong>Open PTO<strong> Worklife balance is important We believe in giving our employees time to truly relax and recharge<span><li> <li style=><span style=fontweight><strong>Sabbatical<strong> A paid leave to reward longevity and commitment to Billtrust <span><li> <li style=><strong>Paid Parental Leave <strong><span style=fontweight>To promote parentchild bonding and increase gender equity at home and in the workplace<span><li> <li style=><span style=fontweight><strong>Opportunities for Growth<strong> Professional development can take many shapes Join one of our seven ERGs or participate in our MentorMentee Leadership and HighPotential Programs we foster an environment where all employees can grow<span><li> <li style=><span style=fontweight><strong>Recognition<strong> From Billtrust Bucks and Gongings to Culture Champion and Founders Awards our employees are recognized for hard work and outcomes achieved<span><li> <li style=><span style=fontweight><strong>Benefits<strong> Medical dental vision 401k with company match shortterm and longterm disability flexible spending accounts HSA and life cancer and ADampD insurance<span><li> <li style=><span style=fontweight><strong>Minimal Bureaucracy<strong> An entrepreneurial environment of ownership and accountability allows you to get work done<span><li> <ul> <div class=h2>Who We Are<div> <p><p> <div>Finance leaders turn to Billtrust to control costs accelerate cash flow and improve customer satisfaction As a B2B ordertocash software and digital payments market leader we help the worlds leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments With over 2600 global customers and more than $1 trillion invoice dollars processed Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes LIRemote<div> <p> <p><div><img src=httpsremotivecomjobtrack1900206blankgifsource=publicapi alt=>
VP, Sales Operations
Company: ExtraHop
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> ExtraHop is looking for an experienced <strong> Sales Operations Leader <strong> to join our team This is a unique opportunity to buildout a sales program in a high visibility role that reports to the Chief Revenue Officer <p> <p> As with all Sales Ops roles there is no one thing that you would be responsible for but rather across many disciplines from Sales Strategy Sales Tools Forecast Management Order Management CPQ Territory Planning Capacity Planning Quota Planning Reporting and Rules of Engagement You will also have the unique ability to play to your strengths and learn new things along with us <p> <p> In fact any given day you may be evaluating a new tool creating a new initiative from scratch or carving out new global territories You would work closely with the field sales team and sales management and would develop and strengthen close relationships outside of sales with Marketing Finance and other teams <p> <h3> <strong> Duties amp Responsibilities <strong> <h3> <ul> <li> <p> Work closely with finance sales management marketing and customer success teams to create and prioritize reporting needs and develop business requirements <p> <li> <ul> <h3> <strong> Reporting amp Analytics <strong> <h3> <ul> <li> <p> Set operating cadence and reporting with Sales leadership to ensure execution against plan <p> <li> <li> <p> Maintain and develop regular reporting on key sales metrics pipeline health and enable the early identification of trends affecting the business and promote the sharing of best practices across the sales organization <p> <li> <li> <p> Support weekly and monthly reporting and forecasting for the sales organization identifying significant changes and trends and recommendations for action that will materially impact the companys growth trajectory <p> <li> <li> <p> Analyze sales rep productivity sales performance results generate metric reports and provide recommendations to sales management <p> <li> <ul> <h3> <strong> Process Management <strong> <h3> <ul> <li> <p> Gather requirements and project manage changes to our sales technology that result in improvements in sales rep productivity by identifying gaps and evaluatingimplementing new ideas tools and processes <p> <li> <li> <p> Assist and train the Sales and Customer Success teams with quotetoorder process <p> <li> <li> <p> Resolve operational issues in close collaboration with Finance and Legal team <p> <li> <li> <p> Enhance sales productivity and output with effective processes and tools <p> <li> <ul> <h3> <strong> Planning Administration amp Strategy <strong> <h3> <ul> <li> <p> Partner closely with senior leadership to develop and manage actionable measurable projects that accelerate sales growth and improve sales processes and operations on a global scale <p> <li> <li> <p> Collaborate with Sales Management to set up maintain and modify sales territories and assist with the comprehensive analysis of territory alignment and optimization decisions <p> <li> <li> <p> Help drive strategic planning and capacity analysis in conjunction with Finance for the sales organization <p> <li> <li> <p> Collaborate on Sales Compensation and Quota Planning in tandem with Finance <p> <li> <li> <p> Territory Planning Territory Target Accounts Key Verticals Productivity Analysis <p> <li> <li> <p> Manage deal desk and assist in the structuring approval and closure of complex license sales collaborating with legal finance and customer operations <p> <li> <li> <p> Effectively manage the Sales Operations team to deliver on strategic engagements and program deliverables <p> <li> <li> <p> Build and manage a Sales Operations team as the organization grows <p> <li> <ul> <h3> <strong> Salesforcecom Optimization <strong> <h3> <ul> <li> <p> Play a leading role in the administration customization and continuous evolution of our SFDC instance <p> <li> <li> <p> Ensure data integrity with the appropriate level of automation data validation and user training <p> <li> <li> <p> Support the Marketing and Customer Success organizations with their SalesForce driven and integration requirements <p> <li> <li> <p> Train and support to our Salesforcecom users <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <ul> <li> <p> Salesfriendly strong desire to help the field teams with exceptionally strong communication skills including experience effectively communicating with senior management <p> <li> <li> <p> Comfortable and able to thrive in a fastpaced environment and resultsoriented team environment <p> <li> <li> <p> Salesforce superuser <p> <li> <li> <p> Proven experience leading a Sales Operations function with direct involvement in supporting sales strategy organizational design talentperformance management incentive compensation and sales force automation activities <p> <li> <li> <p> Excellent quantitative and analytical skills <p> <li> <li> <p> Strong operational and financial modeling experience <p> <li> <li> <p> Datadriven with strong creative problemsolving skills <p> <li> <li> <p> 15+ years experience in SalesBusiness Operations 10+ years in leading and managing a scaled and multifaceted team <p> <li> <li> <p> Bachelors degree or equivalent <p> <li> <ul> <p> <em> $177000$239000 + benefits+ options <em> <p> <p> <em> Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or assume sponsorship of an employment Visa at this time <em> <p><p>
Talent Acquisition Operations - (Contractor Management)
Company: Renaissance
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> When you join Renaissance® you join a global leader in preK12 education technology Renaissances solutions help educators analyze customize and plan personalized learning paths for students allowing time for what matterscreating energizing learning experiences in the classroom <p> <p> Our fiercely passionate employees and educational partners have helped drive phenomenal student growth with Renaissance solutions being used in over onethird of US schools and in more than 100 countries worldwide <p> <p> Every day we are connected to our mission by exemplifying our values trust each other win together strive for the best own our actions and grow and evolve <p> <p> <p> <h2> Job Description <h2> <p> As a Talent Acquisition TA Operations Specialist II you will manage and facilitate recruiting operational areas and activities that ensure consistency and secure top talent <p> <p> <strong> In this role you will <strong> <p> <ul> <li> <p> Act as subject matter expert and handle the execution of the daytoday operations of our contractor program support requests to onboard and offboard contractors <p> <li> <li> <p> In partnership with the TA team assist in Talent Acquisition coordination activities <p> <li> <li> <p> Ensure uptodate process documentation <p> <li> <li> <p> Partner to implement strategies necessary to achieve defined objectives ensure measurement mechanismsprocesses are followed to assess progress <p> <li> <li> <p> Participate in creation of resources and training of new TA employees and hiring managers <p> <li> <li> <p> Work with the TA Ops Manager to develop and promote ideas for process improvements for more equitable streamlined and scalable Talent Acquisition practices <p> <li> <li> <p> Partner with assigned recruiting system vendors and manage the TA process around these vendors <p> <li> <li> <p> Participate in the collection analysis and presentation of metrics related to candidatehiring experience contract management and other key elements as requested <p> <li> <li> <p> Organize and handle resources for TA team which may include SharePoint general Inbox and Calendar <p> <li> <li> <p> Maintain compliance with government regulations <p> <li> <li> <p> Drive adherence to company policies and procedures <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <p> <strong> You should have <strong> <p> <ul> <li> <p> 2+ years experience in contractor program management and recruiting operations <p> <li> <li> <p> Onboarding applicant tracking system and TA analytics experience a plus <p> <li> <li> <p> Knowledge of talent acquisition standard contractor management processes laws policies and procedures <p> <li> <li> <p> Ability to handle confidential information appropriately <p> <li> <li> <p> Comfort in communicating at all levels of the organization and applying skills and expertise to inspire and influence the organization to action <p> <li> <li> <p> Clear and direct written and verbal communication skills <p> <li> <li> <p> The ability to operate effectively in an ambiguous environment and accept changes as they arise <p> <li> <ul> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Competence and desire for continuous learning and management of emerging HR Technology <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> All your information will be kept confidential according to EEO guidelines <p> <p> Salary Range $56100 to $77200 This range is based on national market data and may vary by location <p> <p> <strong> Benefits <strong> <p> <ul> <li> <p> World Class Health Benefits Medical Prescription Dental Vision Telehealth <p> <li> <li> <p> Health Savings and Flexible Spending Accounts <p> <li> <li> <p> 401k and Roth 401k with company match <p> <li> <li> <p> Paid Vacation and Sick Time Off <p> <li> <li> <p> 12 Paid Holidays <p> <li> <li> <p> Parental Leave 20 total weeks with 14 weeks paid amp Milk Stork program <p> <li> <li> <p> Tuition Reimbursement <p> <li> <li> <p> Life amp Disability Insurance <p> <li> <li> <p> Wellbeing and Employee Assistance Programs <p> <li> <ul> <p> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future <p> <p> EQUAL OPPORTUNITY EMPLOYER <p> <p> Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law <p> <p> REASONABLE ACCOMMODATIONS <p> <p> Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition <p> <p> EMPLOYMENT AUTHORIZATION <p> <p> Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p> <p> <p> For information about Renaissance visit httpswwwrenaissancecom <p><p>
Senior SDET
Company: Calendly
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Engineering team <p> <p> We make things possible for our customers through impactful innovation <p> <p> As we build our SDET team from the ground up were seeking a seasoned Senior SDET who is passionate about shaping the future of software testing within our organization With significant automation already in place our aspiration is to consolidate streamline and amplify our efforts across the org Youll be pivotal in this transformative journey <p> <p> <strong> Guiding Principles <strong> <p> <p> At Calendly we believe in delivering the bestinclass scheduling experience for our users As a Senior SDET you are not just an engineer who writes tests You are a strategic thinker a collaborator and an innovator deeply rooted in the larger picture of our systems You will partner with product engineers to build a more testable reliable and usercentric product <p> <ul> <li> <p> Empathetic Mindset Embrace diverse perspectives to create a supportive and effective environment <p> <li> <li> <p> ProductCentric Vision Your focus is on the products success not just the technology or role <p> <li> <li> <p> Engineering Excellence Possess a solid engineering background to provide valuable technical insights and perspectives <p> <li> <li> <p> Active Testing Prioritize dynamic testing activities over static testing artifacts <p> <li> <li> <p> Holistic Perspective Understand the interplay of different systems across the organization and collaborate for coordinated solutions <p> <li> <ul> <p> <strong> A day in the life of an SDET at Calendly <strong> <p> <p> As a Senior SDET youre an engineer with a deep understanding of complex systems architectures in a ServiceOriented Architecture SOA environment You thrive at problemsolving and are comfortable diving into our codebase to understand areas of risk and opportunities for improvement Youll collaborate closely with our product engineers to facilitate testing across all layers of our stack ensuring our products meet highquality standards and deliver an exceptional user experience <p> <p> Your daytoday activities will encompass designing and implementing innovative testing strategies optimizing delivery pipelines and leading other efforts Beyond that youll also play a pivotal role in shaping the culture and development of our SDET team fostering a collaborative environment where excellence and innovation thrive <p> <p> <strong> On a typical day you will <strong> <p> <ul> <li> <p> Design strategies for testing and automation <p> <li> <li> <p> Collaborate closely with one or more engineering squads to understand product architecture and specifics <p> <li> <li> <p> Lead efforts in isolating reproducing and reporting defects <p> <li> <li> <p> Drive conversations around best practices in CICD ensuring a cohesive approach across the organization <p> <li> <li> <p> Take the helm in designing implementing and maintaining our testing infrastructure <p> <li> <li> <p> Actively contribute in Agile ceremonies ensuring quality is at the forefront of all discussions <p> <li> <li> <p> Advocate for innovative solutions that can enhance our testing capabilities <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 10 years of experience in software testing and development <p> <li> <li> <p> Proficiency in one or more programming languages <p> <li> <li> <p> Experience working in an SOA environment <p> <li> <li> <p> Proven experience in CICD tools and methodologies <p> <li> <li> <p> Strong understanding of software testing strategies tools and best practices <p> <li> <li> <p> Strong analytical and problemsolving skills <p> <li> <li> <p> Ability to work collaboratively and foster a teamcentric environment <p> <li> <li> <p> An insatiable curiosity about the intricacies of our product and systems <p> <li> <li> <p> Proactive in identifying challenges and taking the initiative to address them <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <p> <strong> Our Hiring Process <strong> <p> <p> Typically individuals will participate in the following interview process However there may be slight nuances given the role and or department we are hiring for Please keep in mind that individuals can be declined from the position at any stage of the process <p> <ul> <li> <p> Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team This is a great time to ask any initial questions you have about the company or the role <p> <li> <li> <p> Next well put you in direct contact with your potential manager Youll get a chance to learn even more about life at Calendly the responsibilities within your role and the qualities needed to succeed here <p> <li> <li> <p> Then you will perform an interview exercise where you can highlight your skills <p> <li> <li> <p> Next or in parallel youll meet with your potential team members <p> <li> <li> <p> Finally we connect with those youve worked with before to learn more about the impact you can make the value you bring and the best way to set you up for success at Calendly <p> <li> <ul> <p> We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly The recruiter assigned to this role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=mailtorecruitingcalendlycom rel=noopener noreferrer nofollow target=blank> <strong> <em> recruitingcalendlycom <em> <strong> <a> <strong> <em> <em> <strong> <p> <p> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa West Virginia and Rhode Island you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <u> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <u> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <u> <em> Notice at Collection <em> <u> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p> <p> <p><p>
Lead Product Manager, Activation
Company: Calendly
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Product team <p> <p> We strive to design a seamless product experience that delights our customers <p> <p> Why do we need you Well we are looking for a Lead Product Manager Activation that is customer focused with a passion for experimentation humancentered customer journeys and connecting product led growth initiatives back to the business This position will report to our Director of Product Growth <p> <p> <strong> A day in the life of a Lead Product Manager at Calendly <strong> <p> <p> You will be responsible for leveraging productled growth PLG principles to create product experiences that help our customers understand the value of Calendly create sustained habits of product usage and ultimately drive conversion and expanded usage of the product You will work closely with Engineering Design Marketing Customer Success and Product leadership to ensure the defined growth product outcomes and customer satisfaction goals are met <p> <p> Some of the initiatives you will shape may include <p> <ul> <li> <p> Own strategy for activating new users in their first 30 days with Calendly a horizontal SaaS product with lots of use cases serving multiple personas <p> <li> <li> <p> Collaborate cross organizationally with Marketing Lifecycle and Customer Support to ensure were messaging new users with clarity amp consistency <p> <li> <li> <p> Own our trial mechanics and journey making both big swings and optimizations that can drive growth in our conversions <p> <li> <li> <p> Create framework and strategy for how to drive teams activation and expansion as our product continues to evolve and grow for teams <p> <li> <li> <p> Own our experimentation approach to all initiatives that span this part of the funnel <p> <li> <ul> <p> <strong> On a typical day you will be working on <strong> <p> <ul> <li> <p> Leading a product development team working closely with designers and engineers to realize solutions that are remarkably easy to use while solving complex problems <p> <li> <li> <p> Talking to users on a weekly basis learning about their needs and pain points <p> <li> <li> <p> Owning the discovery and delivery of your product initiatives <p> <li> <li> <p> Staying uptodate on PLG best practices and methods <p> <li> <li> <p> Driving product delivery with agility wellwritten documentation and clear communications <p> <li> <li> <p> Identifying the most impactful opportunities for improvement prioritize product initiatives and define success <p> <li> <li> <p> Collaborating on datainformed experiments to validate your teams hypotheses <p> <li> <li> <p> Marrying quantitative and qualitative insights to glean important product insights from the market customers and competitors <p> <li> <li> <p> Identifying and reducing friction points in each step of the experience resulting in increasing speed of conversions conversion rates and productled expansion revenue <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 8+ years of experience in growth product management <p> <li> <li> <p> Previous experience building B2B or B2B2C SaaS software and shipping userfacing features or products <p> <li> <li> <p> Experience with developing and evaluating product metrics and goals and utilizing data analytics and hypothesisdriven approaches to implementing growth experiments <p> <li> <li> <p> The ability to understand how to simplify customer journeys and product flows with a humancentered design approach <p> <li> <li> <p> A profound understanding of business metrics and the ability to establish productled growth initiatives across various stages of the customer journey acquisition activation monetization retention and expansion experience with pricing amp packaging is a plus <p> <li> <li> <p> The ability to thrive in an ambiguous environment making calculated decisions when faced with imperfect information <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <p> <strong> Our Hiring Process <strong> <p> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa West Virginia and Rhode Island you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Senior Product Designer
Company: Coforma
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <em> We are looking for a <em> <strong> <em> Senior Product Designer <em> <strong> <em> with a humancentered mindset to join our growing distributed team at Coforma <em> <p> <p> <p> <p> Product designers at Coforma serve as the bridge between research and delivery They work toward business goals and user needs with a bias toward scalable systems They benefit our clients by building holistic informed design systems while ensuring the rapid delivery of iterative designs to agile development teams They collaborate with research content design product management engineering project management and client business owners showing up as creative problem solvers who can unearth elegant solutions to complex issues <p> <p> <p> <p> As a <strong> Senior Product Designer <strong> youll join a team dedicated to improving the experiences of critical services and products for government agencies nonprofits and valuesaligned organizations Youll demonstrate consistently highlevel execution even when encountering ambiguity in complex multistakeholder project environments Youll showcase a clear passion and enthusiasm for learning and sharing your expertise Youll demonstrate working knowledge of visual design and frontend development concepts and relationships including the use and maintenance of design systems Youll be a compassionate representative for the Product Design practice area and proactively seek collaboration across practice areas and with other departments <p> <p> <p> <p> <strong> $147290 to $156560 Annual Salary + Benefits + Growth Potential <strong> <p> <p> <em> Placement within this range will be based on the competency level of the candidate An offer will be made at one of the following tiers <em> <p> <p> <p> <p> <strong> <em> Tier 1 $147290 <em> <strong> <em> Meets minimum qualificationexperience requirements Beyond onboarding will need additional guidance and training to perform key responsibilities of the role <em> <p> <p> <strong> <em> Tier 2 $156560 <em> <strong> <em> Experienced and fullycompetent Beyond onboarding can independently perform key responsibilities of the role <em> <p> <p> <p> <p> <em> To honor our companywide equitable pay system the posted salary range and corresponding tier salaries are nonnegotiable <em> <p> <p> <p> <p> <em> The job posting for this role is set to close by 500pm PDT on Monday March 18th 2024 <em> <p> <p> <em> The desired start date for this role is midApril 2024 <em> <p> <p> <p> <p> <em> This is a USbased remote position open to applicants in select states listed below and some travel will be required <em> <p> <p> <p> <p> <strong> <em> Note to ensure we remain compliant with all state county and local employment and tax regulations applicants must currently reside in one of the following states to be considered for employment with Coforma This list will be updated periodically as our PeopleOps team works to open up hiring in additional states <em> <strong> <p> <p> <p> <p> <strong> <em> Arizona <em> <strong> <p> <p> <strong> <em> California <em> <strong> <p> <p> <strong> <em> District of Columbia <em> <strong> <p> <p> <strong> <em> Florida <em> <strong> <p> <p> <strong> <em> Georgia <em> <strong> <p> <p> <strong> <em> Idaho <em> <strong> <p> <p> <strong> <em> Illinois <em> <strong> <p> <p> <strong> <em> Maine <em> <strong> <p> <p> <strong> <em> Maryland <em> <strong> <p> <p> <strong> <em> Massachusetts <em> <strong> <p> <p> <strong> <em> Montana <em> <strong> <p> <p> <strong> <em> Nevada <em> <strong> <p> <p> <strong> <em> New York <em> <strong> <p> <p> <strong> <em> North Carolina <em> <strong> <p> <p> <strong> <em> Oregon <em> <strong> <p> <p> <strong> <em> Tennessee <em> <strong> <p> <p> <strong> <em> Texas <em> <strong> <p> <p> <strong> <em> Washington <em> <strong> <p> <p> <strong> <em> Wisconsin <em> <strong> <p> <p> <p> <p> <strong> Overview <strong> <p> <p> <p> <p> The Senior Product Designer will bring humancentered design processes and methods to our work wherever possible sometimes serving as a projects design lead Your passion for designing simple and effective products informed by insights of real people and key business needs will inspire and ground your peers Youll help us better understand the people we aim to serve the needs of the organizations and agencies we work with and the changes we can make to have a significant and lasting impact Youll incorporate accessibility best practices and standards into all your work and help others do the same <p> <p> <p> <p> <p> <p> <strong> What Youll Do Responsibilities <strong> <p> <ul> <li> <p> Scope design needs for assigned projects whose parameters are often undefined proactively navigating organizational and project ambiguity <p> <li> <li> <p> Work crossfunctionally to develop product design principles strategies product roadmaps and success measures that meet client needs <p> <li> <li> <p> Set and follow direction to build highquality design deliverables and accompanying documentation from kickoff to handoff including design systems prototypes UI designs wireframes and more <p> <li> <li> <p> Partner with other designers to ensure all deliverables are inclusive accessible and use plain language <p> <li> <li> <p> Plan and execute various approaches to user research and design strategy and define lead and support usability testing using low and highfidelity prototypes as well as live systems <p> <li> <li> <p> Synthesize usability research insights and transform them into design recommendations and decisions <p> <li> <li> <p> Demonstrate solid process and a wellrounded knowledge of techniques principles tools materials and systems in Product Design and other design disciplines <p> <li> <li> <p> Lead and participate in meetings workshops and training sessions for clients stakeholders and internal teamsIdentify analyze and work through complex problems in a way that addresses business requirements and user needsand coach more junior team members to do the same <p> <li> <li> <p> Present work in various forums and formats for varied audiences <p> <li> <li> <p> Help set the bar for client interaction providing support to project reports as needed <p> <li> <li> <p> Help ensure the health of the Design department through coaching and hiring support <p> <li> <li> <p> Help document Coforma Product Design practice strategy and process working handinhand with Product Design counterparts <p> <li> <li> <p> Act as a sounding board for design researchers engineers UX designers and content designers at Coforma coaching them through experiential challenges and helping to review and structure their product design work as needed <p> <li> <li> <p> Share your expertise in product design by contributing to thought leadership content for internal and external audiences <p> <li> <ul> <p> <p> <p> <strong> Who You Are Requirements <strong> <p> <ul> <li> <p> 6+ years of experience with product design web interaction andor equivalent roles <p> <li> <li> <p> Proficiency in crafting quality designs using design systems atomic design component design annotated wireframes responsive layouts clickable prototypes branded UI designs microcopy and style guides <p> <li> <li> <p> Experience partnering with researchers to define lead and support usability testing using low and highfidelity prototypes as well as live systems <p> <li> <li> <p> Experience synthesizing usability research insights and transforming them into design recommendations and decisions <p> <li> <li> <p> 2+ years of project team leadership <p> <li> <li> <p> 2+ years of experience facilitating and designing product design workshops and presentations with clients or in a consulting role <p> <li> <li> <p> Experience and history of enabling access to products and services within teams and communities <p> <li> <li> <p> Familiarity and experience with fastgrowing companies with a bonus for experience within government contracting or professional service firms <p> <li> <li> <p> Passion for and experience with quality interaction design usability and accessibility <p> <li> <li> <p> Adeptness with gathering requirements and understanding the design needs of public sector clients <p> <li> <li> <p> Demonstrated passion for continual learning <p> <li> <li> <p> Fulltime resident of the contiguous United States must be legally authorized to work in the US now and in the future without sponsorship <p> <li> <li> <p> Applicants selected for this position may be subject to a government security clearance and must meet eligibility requirements for access to classified information related to the nature of some of our clients work <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications and Experience <strong> <p> <ul> <li> <p> 2+ years experience working on a remote team or remote freelancing <p> <li> <li> <p> 2+ years experience working in a consulting environment <p> <li> <li> <p> Experience working within a crossmatrixed environment <p> <li> <li> <p> Prior professional services government or federal consulting experience <p> <li> <li> <p> Experience writing or editing requirements and performing design challenges for government proposals <p> <li> <li> <p> Experience conducting remoteonly research workshops or validation sessions <p> <li> <li> <p> Experience utilizing the United States Web Design System USWDS <p> <li> <ul> <p> <p> <p> <strong> Other <strong> <p> <ul> <li> <p> <strong> Internet <strong> will prioritize and maintain access to strong reliable internet for the remote nature of our work except when on vacation or holiday <p> <li> <li> <p> <strong> Security <strong> will keep the highest security practices to ensure privacy and security of Coforma and client information given the nature of our work even when on vacation <p> <li> <li> <p> <strong> Travel Flexibility <strong> on request and with advance notice will attend inperson events such as meetings workshops and trainings as assigned for projects that require it <p> <li> <li> <p> <strong> Brand Representation <strong> will represent Coforma professionally and sincerely modeling our <a class=fontbold underline fontbold underline postingslink href=httpscoformaiovalues rel=noopener noreferrer nofollow target=blank> Company Values <a> in all interactions <p> <li> <ul> <p> <p> <p> <strong> We Dont Care About <strong> <p> <ul> <li> <p> Whether or not you have a degree of any kind <p> <li> <li> <p> Whether your educational major if you had one is related to this role <p> <li> <li> <p> Whether or not you have GitHub contributions <p> <li> <li> <p> Whether or not you have worked at a wellrecognized company <p> <li> <li> <p> Whether youre sure that you check every single box perfectly <p> <li> <ul> <p> <p> <p> <strong> We Do Care About <strong> <p> <ul> <li> <p> Your passions professional or otherwise <p> <li> <li> <p> Your wellinformed opinions about design technology teams and process <p> <li> <li> <p> <strong> You <strong> <p> <li> <ul> <p> <p> <p> <p> <p> $147290 $156560 a year <p> <p> <em> The salary range for this position is <em> <strong> <em> $147290 to $156560 per year <em> <strong> <em> in line with our companywide equitable pay scale <em> <p> <p> <em> Placement within this range will be based on the competency level of the candidate An offer will be made at one of the following tiers <em> <p> <p> <strong> <em> Tier 1 $147290 <em> <strong> <em> Meets minimum qualificationexperience requirements Beyond onboarding will need additional guidance and training to perform key responsibilities of the role <em> <p> <p> <strong> <em> Tier 2 $156560 <em> <strong> <em> Experienced and fullycompetent Beyond onboarding can independently perform key responsibilities of the role <em> <p> <p> <em> To honor our companywide equitable pay system the posted salary range and corresponding tier salaries are nonnegotiable <em> <p> <p> <em> We participate in EVerify Upon hire we will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <em> <p> <p> <p> <p> <em> Due to the nature of our work with the federal government this role is <em> <strong> <em> required <em> <strong> <em> to work from the contiguous United States <em> <p> <p> <p> <p> <strong> Were Coforma <strong> <p> <p> <p> <p> The stress of job searching can make you wonder if youre enough Studies have even shown that women and people of color are less likely to apply to jobs when they dont meet every qualification We believe that you <strong> ARE <strong> enough and that its okay not to meet every requirement Were building a culture thats authentic inclusive and diverse If youre excited to work with us but not sure you check every box apply anyway You may be just right for this role or another one <p> <p> <p> <p> <strong> About Us <strong> <p> <p> <p> <p> We use creativity to get results for clients and the communities they serve <p> <p> <p> <p> Weve honed a modern agile usercentered approach that elevates human needs through thoughtfullydesigned systems and products <p> <p> <p> <p> From connecting families in crisis at the US border to improving the way governments consume COVID19 mobility data through a more accessible and userfriendly tool were dedicated to improving peoples lives through thoughtful technology products and services Together Our crossfunctional team works closely with each other and with our government nonprofit and commercial partners to research design and build better products and services <p> <p> <p> <p> Coforma employs over 100 talented creators Our leadership has decades of experience in improving government digital services from a civic service mindset and a strong record of developing innovative technology solutions for government enterprise and nonprofits <p> <p> <p> <p> We thoughtfully integrate design into product development We are experts in leading the design and development of products to meet business goals build alignment and deliver value through technically feasible and iterative design activities <p> <p> <p> <p> Business objectives and human beings are at the center of our work We work very closely and collaboratively with our partners from solicitation through to delivery to ensure that the solution provides a high level of value to the business Accessibility is never overlooked in our work and our iterative approach validates the utility and delight of the final product <p> <p> <p> <p> <strong> Equal Opportunity amp Inclusive Workplace <strong> <p> <p> <p> <p> Coforma is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race ethnicity national origin sexual orientation gender identity or expression religion age pregnancy disability workrelated injury covered veteran status political ideology marital status or any other factor that the law protects from employment discrimination <strong> Background checks and other security clearances may be required for some roles as it relates to the nature of our client work <strong> <p> <p> <p> <p> Our team and our office aims to be an accessible and hospitable place to work We welcome applicants contractors and employees who are committed to improving our culture and practices <p><p>
Salesforce Consultant, Service Cloud Voice
Company: NeuraFlash
Location: USA
Posted Mar 13, 2024
<div class=contentintro> <div class=h3>About NeuraFlash<div> <p>We are a leading AI and Consulting Partner of Amazon amp Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences Our expertise spans across the Amazon ecosystem with Amazon Connect Lex amp Contact Lens and Salesforce ecosystem with Service Cloud Voice Einstein Bots and Digital Channels Service Cloud Field Service CPQ MuleSoft and Einstein Analytics We are experts in building experiences grounded in data that transform and optimize the employee and customer journey<p> <div class=h3>What sets NeuraFlash apart<div> <p>At NeuraFlash our people form the core of our business and the soul of our brand We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions Youll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders NeuraFlash is on the forefront of cuttingedge technologies and we understand by investing in you were investing in ourselves<p> <div> <div class=h3><strong>YOULL HAVE THE OPPORTUNITY TO<strong><div> <ul style=> <li style=>Facilitate business process reviews to identify customer requirements and processes<li> <li style=>Create visual diagrams illustrating customer business processes<li> <li style=>Create user stories based on customer requirements<li> <li style=>Configure Salesforce Service Cloud Voice and Amazon Connect solutions<li> <li style=>Develop technical requirements and specifications for customers and the technical delivery team<li> <li style=>Learn and drive best practice contact center design into each and every aspect of solution delivery<li> <li style=>Effectively manage aspects of projects and customer communications<li> <li style=>Deliver customer end user training and documentation<li> <li style=>Configure Salesforce Solutions using pointandclick tools available on the platform eg Process Builder and Visual Flows<li> <li style=>Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers<li> <li style=>Acquire new technical expertise and understanding of latest Salesforce features and major launches<li> <li style=>Understanding of Contact Center routing strategies in Salesforce and Amazon Connect<li> <ul> <div class=h3><strong>REQUIRED QUALIFICATIONS<strong><div> <ul style=> <li style=>1+ years project experience in a handson position<li> <li style=>1+ years of experience with Salesforce in a development or configuration capacity<li> <li style=>Understanding of Customer Service and Contact Center Operations with experience solving Complex Use Cases<li> <li style=>Solid Understanding of Salesforce Platform and its architecture<li> <li style=>Experience building Custom Applications Lightning Experience Visual Flows and Process Builders within Salesforce<li> <li style=>Understanding of Release Management Application Lifecycle Management Development Lifecycle and Deployment Best Practices and Governance<li> <li style=>Client facing experience in the following areas PreSales Activities Project ManagementOwnership Discovery and Design Delivering Solution Options to Customers and Enterprise Application Architecture<li> <ul> <div class=h3><strong>PREFERRED SKILLS<strong><div> <ul style=> <li style=>Any Salesforce Certifications are a plus preferably Salesforce Service Cloud Experience Cloud or Sales Cloud<li> <li style=>Detailoriented and a strong team player with great communication skills<li> <li style=>Keep an open mind and must be flexible to change<li> <ul> <p><strong>Nice to haves<strong><p> <ul style=> <li style=>Contact Center architecture knowledge<li> <li style=>Working knowledge of voip communication protocols like SIP WebRTC<li> <li style=>Experience building contact centers based on Amazon Connect Contact Center solution<li> <li style=>Experience with Workforce Management solutions<li> <li style=>Experience working with outbound dialers campaign management<li> <ul> <div class=contentconclusion> <div class=h3>Whats it like to be a part of NeuraFlash<div> <ul style=> <li style=>Remote amp InPerson Whether you work out of our HQ in Massachusetts one of our regional hubs our India office or youre one of over half of our NeuraFlash Family who work remotely were focused on keeping everyone connected and unified as one team<li> <li style=>Travel Get ready to pack your bags and hit the road For certain roles travel is an exciting part of the job with an anticipated travel commitment of up to 25 So if you have a passion for adventure and dont mind a little jetsetting this opportunity could be your ticket to exploring new places while making a positive impact on clients<li> <li style=>Flexibility Do you have to take the dog to the vet pick up the kids from school or the inlaws from the airport We know that a perfect 95 isnt possible So you have to jump out to do any of those no problem We build a culture of trust and understanding We value good work not the hours in which you get it done<li> <li style=>Collaboration You have a voice here If you work with a team of smart people like we do its a nobrainer to take suggestions and feedback on how to keep NeuraFlash thriving Our executive team holds town halls amp company meetings where they address any suggestions or questions asked no matter how big or small<li> <li style=>Celebrate Often We take our work seriously but we dont take ourselves too seriously Whether it is an arm wrestling contest costume party or ugly holiday sweaters our teams love to have fun And while we work hard we dont forget to slow down and celebrate the big things and the small things together<li> <ul> <div class=h3>The Flashy Perks<div> <ul style=> <li style=>Be in the right space Work at the forefront of AI amp Innovation on the Salesforce and AWS Platforms<li> <li style=>Growth In 2023 we grew our team by 21 and we plan to do the same again this year Theres no limit to where your career at NeuraFlash can go<li> <li style=>LampD Program We are invested in your success This program was built to help our employees advance in their career in Salesforce and at NeuraFlash<li> <li style=>The Buddy Program Each new team member is assigned a mentor to help them acclimate at NeuraFlash<li> <li style=>Monthly amp Weekly Socials We hold monthly amp weekly virtual socials to have more opportunities to be together<li> <ul> <p class=p1><em>Location NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle For those that prefer an office setting this role may be based in any of our hub locations within the United States and India If you prefer to work from your home we can accommodate remote locations anywhere in the United States for our US based employees anywhere within British Columbia and Ontario for our Canadian employees and anywhere within Colombia for our Colombian based employees<em><p> <div> <img src=httpsremotivecomjobtrack1899450blankgifsource=publicapi alt=>