Direct Hire Authority (Dha) Solicitation Jobs in USA
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Facilities Customer Service Professional
Company: Circles
Location: USA
Posted Nov 21, 2023
Support phone volume in the range of 70-100 phone interactions per shift. Mastery of Circles/Sodexo systems and knowledge matrix to support multiple accounts. Support team achievement of phone SLA goals Adherence to schedule shifts, keeping within guidelines for arrivals/departures and absences. Job Specific Competencies Required Knowledge and Experience Must be able to demonstrate customer service skills High school diploma required Call center experience preferred (inbound) Extensive use of computer with experience with Microsoft Office products and the input of large amounts of data Switchboard or Helpdesk experience a plus Excellent listening skills and telephone skills Excellent professional communication and interfacing with customers and co-workers Ability to manage multiple tasks simultaneously Benefits Medical, dental, vision insurance starting the first day of the month after hire Long term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Up to 15 days of PTO your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Quarterly bonus incentive Access to Employee Assistance Program Access to Employee Resource Groups that provide ongoing learning and mentorship opportunities Adhering to efficiency and accuracy standards. All of these functions are delivered with a high focus on ensuring an optimal customer experience with every interaction.This is a full time (40 hours per week) fully remote position offering schedule of:Tuesday through Saturday, 2:00pm to 10:30pm, EASTERN TIME ZONECompensation is $17.00 per hour.Requirements Responds to routine inquiries via inbound phone calls Is required to assess the nature of the call and determine the most appropriate party to handle the call Processes incoming facilities work order requests through telephone and email, such as office moves, plumbing problems, light bulb changes, etc. Dispatches the work order through telephone or email to appropriate contact Sets appropriate turn-around time expectations with the client based on priority codes Ensures that all reports are accurate and filed in a timely manner Selects priorities and organizes work to meet priorities Proactively identifies work order trends and communicates to the Team Coordinator and Program Lead Follows approved policies and procedures Resolves shift concerns and/or tasks with the Team Coordinator / Program Lead and co-workers Achieve goal of handling 45 requests per day average. You will be responsible for answering calls and emails related to facilities management from: employees, technicians, and vendors and will assess the nature of the request, document and dispatch to the appropriate party for resolution. Asks probing questions to understand and troubleshoot the root cause of the problem or request and determines the right party to service the work order. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.Position Overview:The Facilities Customer Service Professional handles incoming client calls while working within a facilities case management tool.
Principal Product Manager
Company: Clariticloudinc
Location: USA
Posted Nov 21, 2023
If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to [email protected] and we’ll be happy to support you. Learning and experience isn’t a one-way path, if you believe you have the background needed to make an impact in this role, we’d love to hear from you. $500 Annual Wellness Spending Account - (prorated based on start date) for team members' personal health and wellbeing An Annual Professional Development budget, and high potential for growth and continuous learning Team Building Initiatives - in partnership with leadership and our People & Talent team, we have a culture committee who regularly host events and activities to support team socials and engagement Onboarding & Quarterly WFH budget - we provide each of our team members with $300 to get started, and $150 per quarter (adjusted based on CAN or US location) to spend towards home office expenses, co-working memberships, or anything they need to make their personal work space comfortable Tech Tools and Stack - we provide the team with a Mac (or PC where necessary), and for regular collaboration and day-to-day work management, we use Google Workspace, Zoom, Slack, Confluence/Jira, Lattice, Rippling and Greenhouse Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. To maintain flexibility in our workstyles and locations, our team works remotely - currently across Canada and the United States Flexible Work Hours - everyone on the team works a typical 8-hour workday, however as we span various timezones, we have defined core hours for collaboration from 9am-2pm (PST). Our Commitment to ED&I At Clariti, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. Ask us - we're here to help. Reach out to our People & Talent team and we’d be happy to share more details on the workshops, policies, and processes that we have both in place today, and in the works for the future. Outside of that window, we recognize that everyone has busy and diverse lives, so we encourage our team to be flexible in their schedules for work based on their personal needs and preferences Competitive Total Compensation - we recognize the valuable contributions and hard work of our team, and reward them for it! We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team: 100% ‘remote-first’ Work Environment - our people are our greatest asset, and everyone requires a different environment to do their best work. We know that diversity is a strength, and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success.
Product Designer
Company: Rockerbox
Location: USA
Posted Nov 20, 2023
Rockerbox is a remote-first, equal opportunity employer and we actively encourage applicants from underrepresented backgrounds. Not least, you’ll work alongside colleagues who support each other to continually improve and deliver exceptional value, in a collegial, helpful environment — we genuinely like each other as people, and work together to make good things happen for all of us. You communicate transparently, and enjoy collaborating with others. You’ll have an early, instrumental role as we revamp the look and layout of the product, and your work will help set the foundation for future designers. What you’d be doing: As a Product Designer, you will be driving design research, ideation, and execution on both product enhancements and greenfield features. You’ll support innovative, customer-centric brands as they take on established players by giving them the tools they need to win. People who enjoy working on the Product team at Rockerbox are deeply passionate about delivering a well-constructed, valuable product to customers, curious, and eager to solve problems. People from a variety of backgrounds could excel in this role, and our ideal candidate will bring: 4+ years experience as a Product Designer Prior experience designing B2B software product with a complex, data-rich back end Experience designing analytics products or data visualizations Demonstrated success leading a design process from research to ideation to prototyping and iteration to collaboration with engineering to release Experience with design and prototyping tools like Figma, Sketch, InVision Why you’d love us: If you are looking for a low-ego tech startup where you can learn a complex system end-to-end, and join the company as we are accelerating to scale, Rockerbox is the place for you. Compensation + Benefits Salary: $120,000 - $140,000 + equity Remote-first - work anywhere in the US Health, vision, and dental insurance Unlimited PTO 10 Paid Holidays Rockerbox Unplugged - we shut down the last week of the year 12 weeks Parental Leave for all parents of a new child Traditional and ROTH 401k options $1000 annual training stipend As a team, we are collaborative, transparent, and not afraid to admit when we’re wrong — we move quickly, but we are not frantic.
Director of Revenue Operations
Company: Float.com
Location: USA
Posted Nov 19, 2023
Co-Worker Interview: You’ll meet with the Director of Marketing, Siobhan, and the Director of Customer Success, Alison, for a 45-minute interview that will deep dive into ways of working, Operations Team Interview: As the final step in the process, you’ll meet with members of our Operations team, Business Operations Manager, Sarah, and Director of Operations, Georgie, for a 30-minute interview. Founder Interview: You’ll meet with Glenn, Float’s CEO, for a 45-minute interview to dig into your experience, career goals and to answer any questions you may have. Unfortunately, due to the high volume of applications, we can only contact candidates who have been shortlisted for the role. You know the common metrics, from ACV, to NRR.Our Sales & Marketing stack includes Google Ads, Intercom, Hubspot and Mailerlite, and we trust you can dive right into these from day one. In the short term, as you ramp up, you’ll: Get to know our go-to-market strategy, team roles and existing success measures Audit our entire marketing, sales and success funnel, the systems, data and reports. If you do not hear from us within 14 days of submitting your application, we encourage you to apply for another role in the future. You excel in communicating insights primarily async, and driving change across Sales & Marketing teams.You’re looking to be part of a scale up journey to $100M in revenue, and to join a team that is already established, but the story is still being written. Our Business Operations Manager leads financial reporting, AR and AP.You’ll report directly to our CEO, and you’ll have no direct reports. You don’t need the know-how to setup and manage new data tools (our Senior Data Scientist does, you’ll partner with them frequently), but you know what’s possible, and how to navigate a journey to get there.Success in your role is about being an excellent storyteller. The hiring process for this role looks like this: Initial First Meet: If your application is shortlisted, you will have a 15-minute meeting with Linda from Talent.
Director, Patient Engagement
Company: Lightship
Location: USA
Posted Nov 22, 2023
Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law. Please note: For the safety of our patients and each other, all positions at Lightship that require travel, in-person participation, or are patient-facing, do require vaccination against COVID-19. The base salary range for this role is between $189,065 and $240,000+, depending on education, skills, and experience. To determine our compensation, we use a market-based approach that is geographically neutral. The Director, Patient Engagement is responsible for: Developing Lightship processes for patient engagement, community outreach, and patient recruitment using various strategies Identifying, vetting, and selecting partners and vendors and establishing working relationships with them in collaboration with the partnerships team Assessing feasibility of successful patient engagement for clinical trials, identifying risks, and planning risk management strategies Developing engagement tactics and use of channel partners on a per project level Providing feedback on the costs and pricing structure specific to recruitment Collaborating with internal Lightship teams and with external sponsors and clients to develop patient engagement models Evaluating effectiveness of engagement and recruitment strategies and fine-tuning them as needed Maintaining knowledge of trends and industry standards Developing data-driven modeling processes; providing metrics and analytics to sponsors, clients, and Lightship’s leadership Serving as a subject matter expert in the area of patient engagement and recruitment Leadership and oversight of the patient engagement team Other duties as assigned The Director, Patient Engagement has: Required knowledge, skills, and abilities Critical thinking and problem-solving skills Ability to successfully develop and manage patient engagement and recruitment plans, strategies, and models based on industry research and data Ability to adapt to a rapidly changing work environment Ability to review protocols and other research materials in order to assess best approaches, risks, and potential risk mitigation strategies related to patient engagement and recruitment Ability to collaboratively build and lead teams from various departments, working cross-functionally across the organization Ability to develop and review budgets, contracts, and other departmental materials Strong written and verbal communication and presentation skills Education and experience 10+ years of experience in direct-to-consumer / direct response marketing 5+ years of management experience Extensive experience in the direct-to-consumer and research recruitment field Deep knowledge of the patient recruitment industry systems and technologies, as well as standard operational practices Experience in identifying, vetting, and contracting various patient recruitment vendors and related service providers Bachelor’s degree required; advanced degree in a healthcare or marketing field preferred; or requisite combination of education, training, and experience We would like to offer you: An opportunity to help re-envision how clinical research is executed with inclusivity, increased diversity and accessible at the core The chance to work with a patient-centered, clinically-oriented, collaborative team to support in the delivery of enterprise grade virtual-first clinical research solutions at scale An unmatched opportunity to grow as part of an established startup with industry veterans, high-caliber investors, and a massive market opportunity Great compensation Generous benefits package, including: Top notch healthcare (medical, dental, and vision) for you and your family. Unlimited Paid Time Off (PTO), plus paid holidays and bereavement to help support work life balance. Additionally, this position will require occasional travel for company and partner meetings. EEO is the Law Lightship is an E-Verify employer. Lightship expects each individual to anchor their availability in the standard operating hours for their geographic location, however, true to our values of inclusion and flexibility, this role, along with all others at Lightship, may be asked to flex work hours to accommodate US West Coast, US East Coast, and UK-based time zones, based on business need. Culturally, we aim to balance the ability to operate across time zones with respect for each individual's daily life.
Test Engineer - Automation
Company: Sierra7, Inc.
Location: USA
Posted Nov 21, 2023
The automation test engineer must be able to test IT hardware, software, systems, and networks. • Experience coding using a variety of languages: Ruby, JavaScript, or Java (ideal) • Work with developers, end users and organizations to create test plans and test scripts • Automated testing experience with various test tools including but not limited to Agile Lifecycle Management (ALM) tools - Atlassian’s Jira, XRAY, GitHub, Selenium, Appium, Salesforce • Coordinate with test lead to plan test events. Link test cases in the supplied tool suite with user stories and test results • Knowledge of testing methods– smoke, manual, functional, automated, accessibility, system, performance, interoperability, regression, negative, security, and user acceptance testing • Work with developers and web designers to create test scenarios and test data • Experience with 508 compliance tools • Attend meetings via phone and screen-sharing and work efficiently in remote setting • Work with the team to make each increment of functionality ready for release • Document testing activities and all testing activities using best practices to maintain traceability using JIRA or similar tools • Interface with project stakeholders, including end users, business, VA organizations, vendors, and service partners Required Skills and Experience: • Demonstrated success as an automation test engineer • Self-starter capable of working with a blended team of system and network administrators to provide testing support • Experience in Automation testing utilizing Selenium, Katalon, and other codeless automation tools o Experience testing databases, 508 compliance, REST API, and Mobile App • Familiarity with Jenkins, Maven, Nexus Repository, Docker, Kubernetes, GitHub. • Define test parameters and data, design tests, interpret test results and analyze test trends • Must have experience writing and executing test cases, scripts, and procedures for new and previously released functionality • Review, define and write acceptance criteria for user stories ensuring each are testable. • Track problems and reports on errors that are identified • Have experience on IT products, operating systems, software, hardware, systems and networks and specialized environments such as AWS/Azure • Manage the defect database • Strong interpersonal and client-facing skills • Strong oral and written communication skills Qualifications: • Bachelor’s degree in computer science, electronics engineering, or other engineering or technical discipline is required. Ansible/Puppet, Fortify, SonarQube, PMD • Familiarity with functional testing using Job Control Language (JCL) jobs to validate batch system and utilize Customer Information Control System (CICS) screens to manually test online transactions. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified Equal Opportunity Employer Veterans Disabled The candidate must have experience in the coordination and execution of test events in accordance with approved test plans, procedures, and scripts. Must be able to create test reports. (8 years’ experience may be substituted for education) • 2+ years of test case automation experience • Must have Selenium experience • Experience working in VA or other Government agency [desired] Clearance Required: • Ability to obtain a Government security clearance Additional Information This is a full-time remote position.
Fitness & Nutrition Coach
Company: Fritz Horstmann
Location: USA
Posted Nov 20, 2023
Benefits ✅ Fully remote position ✅ Bonuses based on performance ✅ Have an impact with your work ✅ Ongoing Training ➡ Skills set around fitness, nutrition, mindset, goal setting, productivity and accountability are already your zone of genius. Saturdays are optional. Sundays are always off. ➡ You have experience working with clients 1:1. ➡ DRIVEN by producing results for clients under your fold ➡ Coachable, Teachable and someone who excites about feedback, not endures it ➡ Built with a "big engine" and an mental capacity that can handle a lot of 1:1 calls ➡ A "Bull" when a client needs a swift kick to the tail ➡ Monday-Friday position. ➡ You are experienced with the plant-based diet ➡ You are a highly qualified and experienced fitness trainer/coach. JOB DETAILS: 🔴 Primary role would be creating workout plans, meal plans and resources 🔴 Giving 1:1 support via our training app and zoom calls 🔴 Working closely with team to solve higher level problems 🔴 Attending all of our own training and events 🔴 20 hours a week for first 60 days and then full time opportunity offered 🔴 Monthly salary, mentorship from me and possible bonuses based on performance Requirements WHO ARE WE LOOKING FOR? This is an opportunity to… ✅ Join a fun, fast-packed and FAST growing team environment ✅ Coach motivated & positive People from all over the world ✅ Get access to my network of ELITE coaches and mentors ✅ Give you access to me on a whole new level ✅ Guide massive breakthroughs via 1:1 calls and in small group setting ✅ Work from home ✅ Earn a very fair income plus bonuses But to be crystal-clear, and LEGIT WARNING… ❌ You are ready to over exceed expectations and make positive change ❌ You love, love, love working with people on a 1-1 level ❌ You will "get tough" on clients not executing ❌ You will feel mentally and emotionally drained many days ❌ You will take ownership of students problems ❌ You will be forced to get uncomfortable every single day ❌ You will grow our organization and not here to ‘swipe our system’ and leave ❌ I will be holding you ACCOUNTABLE to the quality of your work and PUSHING you to constantly improve. ❌ Your personal life will not be an excuse for getting in the way of our 1 Goal: seeing our clients win.
Creative Strategist
Company: Neon Flux
Location: USA
Posted Nov 19, 2023
Creative, innovative, out-of-the-box thinker. Collaborative, passionate, and team player with a low ego. Knowledgeable of all major social platforms (Instagram, Facebook, TikTok, Pinterest, Snapchat, YouTube, Twitch) and stay up-to-date on emerging trends/platforms (Threads TikTok Shop, etc). Highly proactive, as well as detail and solution-oriented. Top-of-funnel experience with platforms like CTV. Proficient in creating briefs, and building out content calendars. A great sense of humor. Highly organized, detail-oriented, deadline-driven, and able to prioritize multiple tasks Ability to work effectively in a fast-paced environment. Experience launching new DTC brands to market. Strong art direction and brand strategy experience.
Director, Growth Marketing
Company: Omada Health
Location: USA
Posted Nov 21, 2023
We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Succeed Together. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Deliver Results. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. Act Boldly. Other states may vary. Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Seek Context. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up.
Senior Software Engineer - CostCheck
Company: Kitcheck
Location: USA
Posted Nov 21, 2023
Join us as we revolutionize the hospital pharmacy landscape!-Competitive salary-Time off when you need it – unlimited vacation days!-Generous insurance coverage-401k program with a company match-Fun, collaborative culture!EOE AA M/F/VET/DisabilityAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws. )Extensive experience working with APIs and knowledge of HTTP and REST principlesSolid understanding of software engineering best practices (code reviews, source control, build processes, testing, etc. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. )Display empathy with your coworkers and our customersExemplify our core values (Get Stuff Done, Join Forces, Honor the Customer, Redefine Possible, and Have Fun)Sense of ownership in your workExceptional attention to detailGreat analytical, critical thinking, and problem-solving abilities Strong adaptability and capacity to work in fast-paced environmentsYou have a willingness to learn, teach and step outside of your comfort zone.Ability to present results, in written and verbal mediums, to both non-technical and technical audiencesThis position is a remote position and open to applicants in the continental United States.Why Bluesight?Bluesight’s culture is built on innovation and teamwork. This work will have a direct impact on hospital pharmacies, by providing actionable insights that reduce drug spend, increase medication safety and compliance, and maximize staff productivity. We truly believe that where you work and what you do matters. Customers rave at the savings CostCheck brings and your work will bring the satisfaction of tangibly saving hospitals millions of dollars!About the role:Work with QA and the UX team to build a best-in-class, well-tested user experiencePeriodically engage with customers to hear new feature requests and contribute to solving problemsCollaborate with team members to design and build high-scale fault-tolerant systems to support the productBe a key team member in our agile, two-week sprint process managed by JIRAParticipate in code reviewsMentor junior developersAn opportunity to solve problems of scale, performance, and user experienceTrust in your sense of ownershipDedicated budget for training and career developmentThe opportunity to redefine what's possible in health care softwareAbout You:Minimum of 5 years experience as a software engineerLove of solving problems and building thingsExtensive knowledge in Java, Spring, and SQLStrong understanding of relational databases and related topics (data modeling, diagnosing slow queries, etc. There’s room to grow and opportunities to take initiative. We empower our customers to deliver the right medicine to the right patient at the right time, every time. At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers.
NetSuite Engineer
Company: Oura
Location: USA
Posted Nov 20, 2023
Individuals seeking employment at Oura are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, socioeconomic status, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. Understanding of core business processes best practices (Order to Cash, Procure to Pay, etc.) Requirements 3+ years NetSuite Development experience Bachelor's degree in Computer Science, Engineering, Information Systems or equivalent on-the-job experience Experience working in an Agile methodology and task management system Willingness to develop NetSuite solutions according to software development best practices Mastery of all NetSuite script types (User Event, Client, Map Reduce, Suitelet, Restlet, etc.) and basic accounting principles Extensive integration experience(iPaaS, API, or direct point-to-point) with a solid understanding of system authentication methods Attention to detail, strong analytical mindset, and excellent communication and collaboration skills Ability to manage competing priorities, solve problems quickly, take initiative, and work independently Ability to work across global operation time zone Nice to Have: NetSuite SuiteCloud Developer certification iPaaS (Workato preferred) experience or certification Knowledge of US GAAP accounting standard and experience with SOX compliance SuiteCommerce Advanced (SCA) experience Benefits At Oura, we care about you and your well-being. To be successful in this position, the candidate should have experience with all core NetSuite process flows, NetSuite customization and integration development, and strong cross-functional collaboration skills. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own + employee discounts for friends & family Fertility benefits through Carrot Pro Flexible working hours and remote working arrangements $750 Learning & Development credit $25 DoorDash credit every Friday for lunch 20 days of PTO + 13 paid holidays + 8 days of flexible wellness time off 5 days paid sick leave, 5 days bereavement leave, 12 weeks paid parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. Oura is proud to be an equal opportunity workplace. Region 1 $143,000 - $152,000 Region 2 $135,850 - $144,400 Region 3 $128,700 - $136,800 A recruiter will be able to determine your zones/tiers based on your US location. In addition to core NetSuite platform expertise, you will be responsible for partnering with various other departments across the organization to enhance and improve our NetSuite environment, develop new customizations and integrations, and participate in strategic business process projects.
Senior Software Engineer
Company: Local Kitchens
Location: USA
Posted Nov 19, 2023
Comfort with React/Typescript. Interest and experience in coaching/mentoring junior engineers. WHAT WE OFFER Competitive Salary + Equity + Benefits High autonomy, impact, and trust Unlimited PTO Deep production-level experience with Django. Ability to lead major architecture initiatives from the ground up, balancing for speed while designing for scale Believer in automated testing, continuous integration, high code quality. Collaborative approach to building software with engineers and cross-functional partners Bonus: Devops/CI/CD experience. Strong understanding of fundamentals of relational data modeling and design (we use PostgreSQL, but our use cases are expanding beyond that). You’ll also help design, build, and iterate on product features that delight our guests, from menu personalization, to an M/L based cook-time predictor, to our self-ordering Kiosks. ABOUT YOU 5-10+ years building scalable engineering solutions across the stack. Proven track record for designing and building core services and API’s for a variety of product use cases.