Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

SAP Development Manager

Company: iHerb

Location: Remote

Posted Nov 30, 2025

The SAP Development Manager role involves leading the SAP development team, ensuring high-quality solutions, and driving operational excellence. The position requires expertise in ABAP programming, integration, CPI, BTP, and adherence to CoE standards. The manager will collaborate with stakeholders, manage code reviews, and drive innovation through AI and automation.

Software Engineering Manager - Ads Creative Management

Company: Reddit

Location: Remote

Posted Nov 30, 2025

The Ad Creative Management (ACM) team at Reddit focuses on empowering advertisers to create and launch optimized ad creatives. They build products for acquiring, creating, launching, and optimizing creatives and assets for advertisers. The team collaborates closely with designers, product managers, and multiple teams across the company to ensure success for customers and the business. They are looking for a product-focused full-stack engineering leader to drive the ACM team forward.

Sr Manager - Technical Support

Company: ExtraHop

Location: Remote

Posted Nov 30, 2025

The Sr Manager Technical Support role involves leading a team to provide world-class technical support for complex cybersecurity products. Key responsibilities include team leadership, operational excellence, customer satisfaction, technical expertise, and strategic contribution. The role requires a bachelor's degree, 4+ years of technical support experience, and 8+ years of leadership experience. Preferred qualifications include network security experience and experience building international locations.

Customer Success Manager - Enterprise Accounts

Company: Truv

Location: Remote

Posted Nov 30, 2025

Truv is revolutionizing the financial data industry with innovative API solutions and a customer-first approach. The job opportunity emphasizes enterprise customer success, competitive compensation, and growth potential in a high-growth startup environment.

Data Analyst - Customer Intelligence

Company: GitLab

Location: Remote

Posted Nov 30, 2025

The role is an Analyst focused on Customer Intelligence products, responsible for end-to-end development of data products from requirements gathering to delivering actionable insights. The Analyst will collaborate cross-functionally, explore data to uncover insights, craft dashboards, experiment with GenAI tooling, and influence the long-range strategy of the Analytics team.

Platform Software Engineer - Data

Company: Lumos

Location: Remote

Posted Nov 30, 2025

Lumos provides clarity and insight through data solutions, seeking a skilled Software Engineer to enhance its data infrastructure. The role involves designing scalable systems, ensuring compliance, and empowering data-driven decisions with high-quality data.

Senior/Lead Backend Engineer

Company: Upwork

Location: Remote

Posted Nov 30, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a Senior Lead Software Engineer to design and build highly performant, robust systems. The role involves collaborating with cross-functional teams, utilizing various technologies, and contributing to the enhancement of the codebase.

Manager - Developer Success

Company: Vercel

Location: Remote

Posted Nov 30, 2025

The role is a Manager position in the Developer Success team, leading and coaching a team of Platform Architects and Developer Success Engineers to drive technical wins and business outcomes for high-value customers. The role involves overseeing day-to-day execution, collaborating with cross-functional teams, and ensuring a seamless customer experience. The company offers competitive compensation, inclusive healthcare, learning opportunities, flexible time off, and a WFH budget.

Site Reliability Engineer

Company: Unqork

Location: Remote

Posted Nov 30, 2025

Unqork is a platform that enables enterprises to build, test, and run AI-powered applications securely and efficiently. It is trusted by large organizations in regulated industries and helps reduce technical debt while promoting innovation. Unqork values inclusive and innovative thinkers and offers a remote-first work culture with competitive compensation and benefits.

Senior Software Engineer

Company: Array

Location: Remote

Posted Nov 30, 2025

Array is a fintech platform offering financial tools and APIs for digital brands. They seek a Senior Software Engineer with expertise in cloud technologies and AI, providing competitive benefits including full medical coverage, unlimited PTO, and remote work flexibility.

Senior Product Manager PRM - Reporting & Insights

Company: Muck Rack

Location: Remote

Posted Nov 30, 2025

The job posting is for a Senior Product Manager PRM Reporting & Insights role at Muck Rack. The position involves collaborating with cross-functional teams to build innovative solutions for reporting and insights. Success will be measured by roadmap delivery, customer focus, and building strong relationships. The role requires 4+ years of product management experience, proficiency in product development tools, and experience working on complex data-rich platforms.

Product Manager - Consumer Trading

Company: Kraken

Location: Remote

Posted Nov 30, 2025

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They are a fully remote company with a diverse team of crypto experts. The Consumer Trading team is responsible for building and improving the Kraken mobile and web applications, with a focus on delivering new features and enhancements. They value data-driven decision making, product-led growth, and diversity.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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