Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Project Manager

Company: The LiRo Group

Location: New York, NY

Posted Aug 21, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

Electrician

Company: DEPT OF HEALTH/MENTAL HYGIENE

Location: New York, NY

Posted Aug 21, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

Labor Monitor

Company: Mega Contracting Group, LLC

Location: Far Rockaway, NY

Posted Aug 21, 2025

Assist field personnel with any responsibilities outlined in the procedure in the event they request assistance. Walking the site daily to monitor compliance.

Data Analyst

Company: Maimonides Medical Center

Location: Brooklyn, NY

Posted Aug 21, 2025

Bachelor’s in HR, IT, Data Science, or related field (Master’s preferred). This role combines HR technology expertise, workforce analytics, and system…

Cashier

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 21, 2025

Accepts, has custody of, and accounts for cash and checks received for the payments of taxes and assessments or charges. Issues receipts and records payments.

Sr Data Analyst New

Company: Crossmedia

Location: New York, NY

Posted Aug 21, 2025

The agency looks to the Analytics group for direction, strategic thinking, and prowess in data science. Past use of common media research tools: YouGov, MRI-…

Customer Service Representative

Company: Hudson Animal Hospital

Location: New York, NY

Posted Aug 21, 2025

In this role, you’ll be our customers’ first point of contact, responsible for delivering the best in class customer support experience.

Hlth Sys Pharmacist-L I

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 21, 2025

This class of positions encompasses professional staff, supervisory, clinical and administrative work within a pharmacy department, with varying degrees of…

Data Analyst

Company: DEPARTMENT OF FINANCE

Location: Manhattan, NY

Posted Aug 21, 2025

A master’s degree from an accredited college or university in social science, economics, statistics, computer science, data analysis, geography, sciences,…

Benefits Data QA Analyst

Company: Healthee

Location: New York, NY

Posted Aug 21, 2025

Demonstrated ability to identify data quality issues, analyze patterns, and communicate findings clearly across technical and non-technical teams.

Hardwood Floor Installer and Finisher

Company: Sunrise Renovation Inc.

Location: Brooklyn, NY

Posted Aug 21, 2025

Utilize hand tools and power tools effectively for various tasks including flooring installation and tile laying.

Senior Manager, Software Engineer(Full Stack, People Leader)

Company: Capital One

Location: New York, NY

Posted Aug 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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