Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Aug 21, 2025

Strong interpersonal skills, who takes initiative, and calls out when more support is needed or work is not on track.

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Internal Audit, Assistant Vice President - Capital Markets

Company: MUFG Bank, Ltd.

Location: New York, NY

Posted Aug 21, 2025

The Auditor II role within the Internal Audit function is responsible for executing independent, objective assurance and consulting activities designed to…

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Plumbing and HVAC Insulator

Company: Schillco Mechanical Inc.

Location: New York, NY

Posted Aug 21, 2025

Utilize hand tools and power tools for cutting, fitting, and securing insulation. This role requires proficiency in reading blueprints and schematics, as well…

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Client Services Agent - Italian Speaking

Company: Volatour

Location: New York, NY

Posted Aug 21, 2025

We are a leading Receptive Tour Operator in New York City who welcomes International Visitors when they travel into the United States.

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Fine Furniture Spray Finisher

Company: Bushwick Fine Furniture

Location: Brooklyn, NY

Posted Aug 21, 2025

Strong mechanical knowledge with the ability to operate machinery and power tools effectively. Assist in assembly tasks as needed, utilizing hand tools and…

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Registered Nurse (RN): Bilingual Mandarin/English

Company: Boro Park Center

Location: Brooklyn, NY

Posted Aug 21, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

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Social Marketing Manager

Company: Tandym Group

Location: New York, NY

Posted Aug 21, 2025

Proven track record driving social engagement. Lead social strategy and content for a major streaming brand in the horror genre.

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Chef Instructor

Company: CocuSocial, Inc.

Location: New York, NY

Posted Aug 21, 2025

Offer guidance and feedback during class to support student success. Our mission is to make culinary education fun, affordable, and accessible, empowering…

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Customer Service Supervisor - Bilingual Chinese

Company: Firstrade Securities Inc.

Location: Flushing, NY

Posted Aug 21, 2025

Monitor and review calls or other correspondences between Representatives and Customers. Ability to resolve customer complaints and issues while maintaining a…

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Senior Software Engineer, Platform (Mobile)

Company: Gemini Trust Company

Location: New York, NY

Posted Aug 21, 2025

Collaborate with cross-functional teams design, develop, and deliver high-quality mobile applications. Scope and independently implement features, making…

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CDL A Truck Driver (1099)

Company: Blair Logistics Inc

Location: Maspeth, NY

Posted Aug 21, 2025

$1,000 balloon payment on final truck payment. Blair’s Lease Purchase program ensures our drivers can enjoy industry-leading pay & home time, while receiving…

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CDL A Truck Driver (1099)

Company: Blair Logistics Inc

Location: Queens, NY

Posted Aug 21, 2025

$1,000 balloon payment on final truck payment. Blair’s Lease Purchase program ensures our drivers can enjoy industry-leading pay & home time, while receiving…

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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