Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Staff Accountant

Company: Chef Daniel Boulud Restaurants

Location: New York, NY

Posted Aug 21, 2025

The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual…

Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 21, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

Bathroom Attendant

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 20, 2025

Previous experience in a customer service or hospitality role preferred, with a demonstrated ability to provide attentive and courteous service to guests in a…

Tax Manager

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

Lead Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Data Analyst, Fundraising

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 21, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

Doorman

Company: NP prop mgmt

Location: Queens, NY

Posted Aug 21, 2025

Greet residents and guests; maintain a welcoming lobby. Prior doorman/concierge, security, or hospitality experience preferred. Job Types: Full-time, Part-time.

Data Analyst, Internal AuditNew

Company: The New York Times

Location: New York, NY

Posted Aug 20, 2025

Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related field, or equivalent work experience.

Special Event Officer

Company: Elite Investigations

Location: Manhattan, NY

Posted Aug 20, 2025

High school diploma or equivalent (some events may require security certification). Ensure all guests comply with venue rules and event access protocols.

Crime Analyst 1

Company: Criminal Justice Services, Division of

Location: New York, NY

Posted Aug 20, 2025

Distinguishes patterns and trends from disparate pieces of information and intelligence;• Works as part of a team providing investigative support for criminal…

Tax Senior

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Aug 21, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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