Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

DevOps Engineer (3 days onsite), Local to NYC, NY

Company: Integrity Consulting

Location: New York, NY

Posted Aug 13, 2025

Experience in working with CICD tools like Jenkins, GitHub, GitHub Actions, Articatory, SonarQube, Fortify, Blackduck, Xray, and AWS tools.

Concrete Project Manager

Company: Glenco Contracting

Location: Long Island City, NY

Posted Aug 13, 2025

Create and maintain all project-related documentation and correspondence. Ability to review drawings and specifications to become completely familiar with the…

Electrician

Company: ADMIN FOR CHILDREN'S SVCS

Location: Brooklyn, NY

Posted Aug 13, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

CONSTRUCTION WORKERS NEEDED* Bird Control Specialist – Installation & Maintenance

Company: Select Exterminating

Location: Queens, NY

Posted Aug 13, 2025

Valid driver’s license and clean driving record. Valid driver's license and OSHA 30 REQUIRED (OSHA 40 preferred)*. Competitive pay based on experience.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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