Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Temp. Replacement Tech

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Aug 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

Mason

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Aug 13, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or…

Graphic Designer - NY Consulting

Company: CBRE

Location: New York, NY

Posted Aug 13, 2025

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience.

CDL-A Owner Operator Truck Driver

Company: Evans Network of Companies

Location: New York, NY

Posted Aug 13, 2025

Operate in all 48 states, with many loads in/out of MO, IL, IA, NE, KY, PA and more. Earn 75% of linehaul on all loads. NO COST Cargo and Liability Insurance.

Temporary Vacation Replacement-Apple WTC

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Aug 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

Oakley Brand Marketing Manager

Company: Luxottica Wholesale North America

Location: New York, NY

Posted Aug 13, 2025

Identify opportunities to grow door productivity & partner with Sales to develop & customize global tools to help with Customer sell in.

AT&T Customer Service Representative

Company: Confidential

Location: Union City, NJ

Posted Aug 13, 2025

With a new partnership with AT&T and its technology, our rapid growth has created an immediate need for a progress-focused and team-oriented entry level AT&T…

Data Scientist, Product

Company: Captions

Location: New York, NY

Posted Aug 13, 2025

Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline.

Vacation Replacement - Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Aug 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

Software Engineer, Early Career

Company: Suno

Location: New York, NY

Posted Aug 13, 2025

You'll work closely with experienced engineers to develop and enhance the tools that enable millions of users to create, discover, and share music, while…

Graphic Designer

Company: Diamond Foundry

Location: New York, NY

Posted Aug 13, 2025

3+ years of design experience with a strong portfolio showcasing cross-channel campaigns (digital, social, retail) and a focus on email design.

Senior Data Scientist, Trust and Safety

Company: Etsy

Location: Brooklyn, NY

Posted Aug 13, 2025

We are looking for a Senior Data Scientist that will partner with the Trust and Safety Content groups under the broader Customer Operations organization, whose…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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