Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Customer Service and Sales Representative (Full-Time)

Company: ELEVANCE

Location: Manhattan, NY

Posted Aug 11, 2025

Provide excellent customer service and build brand trust. Motivated by performance-based rewards. Engage with local residents and provide product/service info.

Cyber Risk Management Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Aug 11, 2025

Provide independent, proactive oversight and challenge of Cyber risk management at the Bank through execution of risk framework elements including RCSA, control…

CUSTOMER SERVICE REPRESENTATIVES (NEW YORK)

Company: EmblemHealth

Location: New York, NY

Posted Aug 11, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment…

Care Experience Representative – Cantonese Required (Full-Time or Part-Time)

Company: Healthcare Agency

Location: Flushing, NY

Posted Aug 11, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

Pastry Sous Chef - Eataly Flatiron

Company: Eataly

Location: New York, NY

Posted Aug 11, 2025

Availability to work onsite with a flexible schedule often including evenings and weekends. SHOP a selection of high-quality Italian, local and homemade…

Shade Installer

Company: Audio Command Systems

Location: Westbury, NY

Posted Aug 11, 2025

Valid driver’s license and reliable transportation to job sites. Document installation progress, field conditions, and final sign-off.

Construction Project Manager

Company: Prestige Properties & Development

Location: New York, NY

Posted Aug 11, 2025

This position will lead the design and construction team in all facets of project and construction management for new and existing properties.

Registered Nurse

Company: Oak Street Health

Location: Sun City, AZ

Posted Aug 11, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Technology Risk Management Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Aug 11, 2025

Provide independent, proactive oversight and challenge of IT risk management at the Bank through execution of risk framework elements including RCSA, control…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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