Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Director of Culinary Operations

Company: CookUnity

Location: New York, NY

Posted Jul 31, 2025

You will also act as a critical partner to our chef community, ensuring they have the tools, support, and infrastructure to execute menu strategies that delight…

Program Manager, Inside Schools

Company: The New School

Location: New York, NY

Posted Jul 31, 2025

Bachelor’s degree or Master’s degree in public policy, education, social science, or related field. Lead the planning, coordination, and implementation of…

Member Service Representative (Bilingual Mandarin or Cantonese)

Company: Medix

Location: New York, NY

Posted Jul 31, 2025

Handle high-volume inbound calls (approx. 60/day) from members and providers. Member Service Representatives are cross-trained for calls, emails, and chat.

Substitute Teacher

Company: Swing Education

Location: New York, NY

Posted Jul 31, 2025

No early morning phone calls. $160-$200 per day depending on school, location, and certification. We support substitute teachers with helpful tools, optional…

Senior Business Analyst - Media

Company: Tandym Group

Location: New York, NY

Posted Jul 31, 2025

Collaborate with stakeholders from field operations to senior executives. This role will focus on operational and editorial analysis contributing to the rollout…

High Touch Operations Manager

Company: Experis

Location: New York, NY

Posted Jul 31, 2025

Maintains a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, chat, video…

Plumbing Helper

Company: B&B Mechanical Plumbing, Heating & Sprinkler

Location: Brooklyn, NY

Posted Jul 31, 2025

Top Brooklyn plumbing seeking entry-level plumbers' helpers with 0-2 years of experience in the field. $16-$19/hr + Overtime starting salary with room to grow.

Registered Nurse - Cath Lab or ER Experience Necessary

Company: Vascular Centers of America

Location: New York, NY

Posted Jul 31, 2025

Licensure: Active RN license in New York State. As a full time RN, you’ll play a critical role in supporting patient safety, comfort, and recovery while working…

Commercial Cleaner

Company: Sophia cleaning

Location: New York, NY

Posted Jul 31, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and sanitation in various environments, ensuring a welcoming atmosphere for guests and…

Union Security Officer I - 1209 DeKalb

Company: Greystar Real Estate Partners LLC

Location: Brooklyn, NY

Posted Jul 31, 2025

The Union Security Officer I will monitor and patrol the interior and exterior of the building premises for the purpose of protecting the safety and property of…

Part Time Sales Associate, Google Store Retail Chelsea

Company: Mosaic

Location: New York, NY

Posted Jul 31, 2025

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field…

Senior Information Security Analyst/Penetration Tester

Company: GloComms

Location: New York, NY

Posted Jul 31, 2025

Support the upkeep and optimization of existing security technologies, including antivirus platforms, SIEM tools, network access controls, and endpoint…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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