Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior Accountant (5+ Years Experience)

Company: Table 87

Location: Brooklyn, NY

Posted Jul 30, 2025

*Reconcile daily cash deposits* and credit card activity for multiple locations. *Process vendor invoices* and ensure timely payments.

Strategy & Engagement Associate

Company: Morgan Stanley

Location: New York, NY

Posted Jul 30, 2025

Project manage capabilities and deliverables to enhance team effectiveness and assist in driving accomplishment of team objectives.

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 30, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Plumbing Mechanic

Company: B&B Mechanical Inc

Location: Brooklyn, NY

Posted Jul 30, 2025

Top Brooklyn Plumbing company looking to hire Plumber Mechanics. We do high-end residential work and commercial work. If you have experience with:

Salesforce Project Manager

Company: M&D CAPITAL PREMIER BILLING

Location: Richmond Hill, NY

Posted Jul 30, 2025

Strong written and verbal communication skills; ability to clearly communicate with both technical and non-technical stakeholders.

Leadership Technical Program Manager I, Search

Company: Google

Location: New York, NY

Posted Jul 30, 2025

Bachelor's degree in a relevant field, or equivalent practical experience. You're equally at home explaining your team's analyses and recommendations to…

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Brooklyn, NY

Posted Jul 30, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Security Officer

Company: The Museum of Modern Art

Location: New York, NY

Posted Jul 30, 2025

CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A provisional time period may be provided in order to acquire this…

Business Manager

Company: European Wax Center

Location: West New York, NJ

Posted Jul 30, 2025

Establish trust and confidence, and develop positive relationships with employees, members, and guests. College degree in a related field or 2 years minimum…

Junior Accountant (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Jul 30, 2025

BA/BS degree in Accounting, Finance or an equivalent field is required. Headquarters Menusifu Inc. is a leading restaurant point-of-sale solution company based…

Social Media Manager

Company: Wasserman Media Group LLC

Location: Brooklyn, NY

Posted Jul 30, 2025

Bachelor’s degree in marketing, communications, or a related field. 2+ years of agency-side or brand experience developing social media creative, editing copy,…

Staff Accountant

Company: Brooklyn Plaza Medical Center

Location: Brooklyn, NY

Posted Jul 30, 2025

Bachelor’s degree in accounting, Finance, or a related field. Ensure compliance with federal, state, and local payroll regulations.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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