Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Janitor/Maintenance

Company: St. Ann's Corner of Harm Reduction

Location: Bronx, NY

Posted Jul 29, 2025

They are responsible for the maintenance, upkeep, and cleanliness of the overall facility to ensure all participants, guests, and staff have a pleasant office…

Sales Front Desk Associate – Fitness Gym

Company: Action Black LLC

Location: New York, NY

Posted Jul 29, 2025

Manage incoming calls, emails, and follow up on appointments and scheduling for current and new members. Maintain a clean and organized front desk and waiting…

Software Engineer, Research

Company: Google

Location: New York, NY

Posted Jul 29, 2025

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking…

Senior Data Analyst - Financial Crimes/AML

Company: K2 Integrity Holdings

Location: New York, NY

Posted Jul 29, 2025

At least a bachelor’s degree in data analytics or a related field. Analyze and interpret transactions, accounts, customers, alerts, and third-party data using…

SENIOR BUILDING CUSTODIAN

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jul 29, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Helper/Laborer - Glass Installations

Company: Mr Glazier

Location: New York, NY

Posted Jul 29, 2025

Valid driver’s license and ability to travel across job sites in NYC. Gain paid training and valuable field experience. Basic math and measuring ability.

Registered Nurse - RN / Labor And Delivery Department - L&D

Company: Cross Country Nurses

Location: Redwood City, CA

Posted Jul 29, 2025

As a labor and delivery nurse (RN L&D), you will care for women and newborns during the antepartum, intrapartum, postpartum, and neonatal stages of childbirth.

Customer Service Representative- King-Tel

Company: West Farms Workforce1 Career Center

Location: Brooklyn, NY

Posted Jul 29, 2025

King-Tel is looking for experienced *Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

Electricians Mechanics Reidential

Company: Ostroff Electric

Location: Manhattan, NY

Posted Jul 29, 2025

From 5% matching 401k, free 100k life insurance, medical, PTO, and 10 holidays. Ostroff Electric needs Residential Electrical Mechanics (Foremans if you have…

Sales Consultant - Art, Furniture & Lighting

Company: K'AB JUUN

Location: New York, NY

Posted Jul 29, 2025

This role is perfect for someone who thrives on sales, loves engaging with clients, and finds joy in connecting people with art and design.

Clinical Operations Project Manager

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 29, 2025

Manage a comprehensive inventory of deliverables across testing, training, technical, implementation, and change request workstreams.

Booking & Sales Associate

Company: GUM Studios

Location: Brooklyn, NY

Posted Jul 29, 2025

Familiarity with CRM platforms and project tracking tools. Develop and pursue new leads, building relationships across fashion, commercial, and entertainment…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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