Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Staff Pharmacist (Full-time)

Company: TABLET WORKS PHARMACY & CO. LLC

Location: Manhattan, NY

Posted Jul 28, 2025

Championing Tech-Enabled Care*: Seamlessly integrate diagnostics and cutting-edge digital tools to personalize the customer journey and demonstrate measurable…

Project Management| Real Estate and Development

Company: BNM Holdings LLC

Location: Fresh Meadows, NY

Posted Jul 28, 2025

Review conceptual design presentations including renderings by outside design firms & provide collaborative feedback as to how the design can potentially be…

CDTM Pharmacist

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 28, 2025

A valid New York State license and current registration to practice pharmacy; and. Order appropriate disease state or drug specific laboratory and physical…

Project Manager - Steel

Company: Cobalt Recruitment

Location: Queens, NY

Posted Jul 28, 2025

Support fabrication and erection sequencing, with occasional jobsite visits to troubleshoot field issues. Strong knowledge of steel detailing, fabrication, and…

Growth Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 28, 2025

Collaborate with the actives management, organic social, and menu teams to develop initiatives that deeply engage customers with our product, brand, and…

Staff Pharmacist (NY pharmacist license required)

Company: HealthPlus Pharmacy

Location: Brooklyn, NY

Posted Jul 28, 2025

Big part of the job will be providing good customer service. Job Types: Full-time, Part-time.

Custodian (part-time 20-25 hrs. weekly)

Company: Sunnyside Community Services

Location: Queens, NY

Posted Jul 28, 2025

Sweep/clean sidewalk in front of building, exterior façade, and remove obstructions from walkways. Ensure facility space is kept clean, orderly, and free of…

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Jul 28, 2025

Comfortable preparing entries and discussing accounting at a technical level. Manage full-cycle general ledger accounting, including cash bookings, accruals,…

Project Manager - Lighting and Controls

Company: DVM Industries

Location: Astoria, NY

Posted Jul 28, 2025

Bachelor's degree in energy efficiency electrical engineering, architecture, or a related technical field. Collect and organize all required project documents (…

Customer Service Representative

Company: Citarella

Location: New York, NY

Posted Jul 28, 2025

Field and route all incoming telephone calls as needed. Serve as a resource for information including but not limited to: product knowledge, store information,…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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