Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior SOC Analyst

Company: Scalable Systems

Location: Brooklyn, NY

Posted Jul 29, 2025

*Must-Have*: Ability to communicate effectively with technical and non-technical stakeholders. Knowledge of network/host technologies and diagnostic tools (e.g.…

Corporate Security Officer - Manhattan NY

Company: Silverseal

Location: New York, NY

Posted Jul 29, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

Loan IQ Data Migration Project Manager

Company: BizTek People, Inc.

Location: New York, NY

Posted Jul 29, 2025

Manage escalations and resolve issues; proactively identify risks and implement mitigation strategies. Provide support during go-live and post-implementation…

Client Service Representative

Company: Empire City Laboratories

Location: Brooklyn, NY

Posted Jul 29, 2025

Communicate via outgoing and incoming calls with Doctors' Offices regarding the orders placed and shipment information and respond to inquiries of kit order…

RN (P/T) - Crisis Respite Transition Program

Company: AHRC NYC

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid Tri-state area Driver's License and good driving record preferred. In urgent/emergent situations, the RN may receive phone calls outside of routine…

Supervising Pharmacist

Company: Serenity Pharmacy Inc

Location: Flushing, NY

Posted Jul 29, 2025

A valid pharmacist license in New York. Provide guidance and support to the pharmacy team, ensuring accurate and efficient dispensing of medications.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: New York, NY

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Registered Nurse (RN)

Company: Retinal Ambulatory Surgery Center of NY

Location: New York, NY

Posted Jul 29, 2025

Valid Registered Nurse (RN) license in New York State. Adhere to our standard of patient care in all clinical activities; Work under direction of Nurse Leader.

Engineering - New York - Associate, Project Management - 9326886

Company: Goldman Sachs

Location: New York, NY

Posted Jul 29, 2025

Job Requirements: Master’s degree (U.S. or foreign equivalent) in Computer Science, Information Technology, or a related field and one (1) year of experience in…

Roll-Off Truck Driver

Company: MRT BWR Corp dba Boro Wide Recycling

Location: Glendale, NY

Posted Jul 29, 2025

Roll-off driver positions require frequent lifting, climbing in/out of the truck, fast paced loading! NOTE: Roll-off drivers are required to get out of the…

Wood Finisher/Finishing Technician

Company: Eventscape Inc.

Location: Long Island City, NY

Posted Jul 29, 2025

Sand and smooth wood surfaces using hand tools and power sanders. Maintain and organize tools and equipment to ensure a safe and efficient workspace.

Business Analyst and Accountant

Company: 24 Seven Talent

Location: Brooklyn, NY

Posted Jul 29, 2025

Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or related field (Master’s or MBA preferred).

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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